(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"The credit union is now closed"
The employee directory is the LAST CHOICE
Phone system too cheerful
Code is old enough to drink
Rare products: ACSJ, CIR, OnBase, HMDA
Who needs last names in an employee directory? Not this client
The phone system has a first name
Upgrade fixes issue, client doesn't want to upgrade
Voicemail is not set up yet
MDT Actually Answers
User Error
No way to talk to a human
Code is an unsupported nightmare
Code is old enough to drive
"Call me!" you get voicemail
Weird flute or whistle music while on hold
Client who is always a jerk
Case is high or urgent, issue has existed for "a while"
Case is a word salad, client isn't much better
Phone system is alternating voices for each choice
"The release broke it" but it never worked
Client is mad about the answer (not an upgrade)
No employee directory
"can you give any insight..."
Have to sit through entire directory
Directory spells every name
Typed in the name, get someone else
Phone system voice is clearly a screen reader
Call MDT, nobody answers
15m of access issues
Network issues "but our network is fine"
Voicemail is full
"You've reach the end of the numbers!"
First option in directory is asking if you want the directory
Voicemail has neither extension nor name
Third-Party IT Staff
Client says they followed steps, but didn't
Clipped hold music
Case is high or urgent, issue is trivial
Client updates the case, then calls repeatedly
Client has opened several cases in a row, only answers phone once.
