(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CUSTOMER WANTS RECALL APPT THAT'S ADVANCED NOTICE
WATCH ON CAMERA AS SA IGNORES YOUR CALL!
TRANSFER A WARM CALL TO QL SA
CUSTOMER HANGS UP ON YOU
TITLE ME ENTITLED -CUSTOMER WANTS SPECIAL TREATMENT
CAN'T REMEMBER WHEN THE APPOINTMENT IS
YELLING AT SOMEONE THEY'RE WITH
TEXT RACE - SOMEONE BEATS YOU TO T2D REPLIES
ASKS TO SPEAK TO SOMEONE WHO NO LONGER WORKS HERE
CUSTOMER CALLS TO COMPLAIN
QL APPT
MAIN SERVICE APPT
HAVE TO EXPLAIN STATE INSPECTIONS
CUSTOMER USES ENDEARMENT (YUCK!)
NEEDS TO GO GET A CALENDAR
CALLS TO MAKE AN APPOINTMENT FOR A STATE INSPECTION
CUSTOMER OVERSHARES
NEEDS TO WRITE IT DOWN
SUCCESSFULLY TRANSFER A CALL FROM FMC
CUSTOMER CHANGES MIND ABOUT RESCH. WHEN THEY LEARN THE NEXT AVAIL. DATE
THOUGHT WE WERE CAVALIER FORD
CUSTOMER'S VEHICLE IS PRE-2020
SUCCESSFULLY TRANSFER CUSTOMER TO ;)
….HOLDING….STILL HOLDING (CUSTOMER INSISTS ON HOLDING FOR SA)
CELEBRITY/FAMOUS NAME
AFRAID DASH LIGHT MEANS CAR MAY BLOW UP
TRANSMISSION SHOP APPT
TRUCK SHOP APPT
WON'T LET YOU MAKE APPT, WILL ONLY TALK TO SA
CUSTOMER USES X&%$$h@# LANGUAGE
JUST IN FOR SERVICE AND HAS PROBLEM
TRANSFER CUSTOMER TO KS
DOESN'T REMEMBER WHEN THE APPT IS, AND IT WAS MISSED
CALL FROM FMC
CALL ON SPEAKER WHILE PEOPLE ARE NOISY
CUSTOMER DEMANDS TO SPEAK TO GM
CUSTOMER IN TEARS
PHANTOM - not in CDK, insists vehicle here, takes some investigating to find
LEAVING TOMORROW/THIS WEEKEND NEED ___ TODAY
DUDE, WHERE'S MY CAR?at body shop/aftermarket/another dealer)
DOES MY WARRANTY COVER…?
CALL ON SPEAKER WHILE TV/RADIO IS ON
PHONE CALL TAKES MORE THAN 7 MINUTES
CUSTOMER SEEMS TO BE IN AN ALTERED STATE (SLEEP OR OTHER??)
"JUST IN*" FOR SERVICE AND HAS PROBLEM (MORE THAN A MONTH AGO*)
CUSTOMER IS A SWEET CINNAMON ROLL
VEHICLE IS PRE 2013
TRANSFER CUSTOMER TO AE
NEEDS A RIDE
CHECKING ON TOW IN
CALLS IT "QUICK LUBE" OR OTHER WRONG NAME
CALL FOR SALES
SPEEDY! SOMEONE BEATS YOU TO THE CALL, BUT YOU BOTH TALK
CUSTOMER CALLS TO COMPLIMENT US
BEAT SOMEONE TO A CALL
"ON MY WAY" CUSTOMER GOING TO COME IN INSTEAD OF TALKING ON THE PHONE