(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the proper USCC greeting
Educated the customer
Located account by IMEI in TOPs
De-escalated customer
Provided clear guidance
Offered the survey
Branded the call
Enthused and polite tone
Addressed customer by name
Pulled the sim
Remained positive/engaged in chat
ACE sent to peer
Peer support in chat
Assured that we can assist
Used LMI
ACE recieved by peer/coach
Changed the location/position of the router
Factory Reset Router
Changed from 4G to 5G or 5G to 4G
Guided customer thru the admin/router portal
Reasurred the customer with power words
Asked probing questions
Validated the USCC Cellsite security code with the USCC Rep
