(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered the survey
Provided clear guidance
Selected US Cellular in Twilio LOB
Followed Helix onboarding call flow article
ACE sent to peer
Offered additional assistance
Followed the Performance Helix article
Assured that we can assist
Created a Device Ticket
Created a Service Ticket
Used the template for support
Suggested an antenna/wifi extender
Checked for an outage
Responded with compassion
Resolved the issue
Educated the customer
Enthused and polite tone
Asked probing questions
Reasurred the customer with power words
De-escalated customer
Followed the Connectivity Helix article
Created a POSTER Ticket
Addressed customer by name
Validated the customer's pin via TOPs
Confirmed that the customer wasn't throttled
Located account by IMEI in TOPs
Set Session Program to US Cellular Home Internet
Branded the call
Pulled the sim
Used to the TS Guide
Recapped call prior to ending
Scheduled a follow-up call
ACE recieved by peer/coach
Changed the location/position of the router
Connected via DNS settings
Created Twilio account with the router MDN
Tier 2 Call
Used CxM to check data activity
Confirmed that the customer was throttled
Followed router helix article
Factory Reset Router
Used the proper USCC greeting
Remained positive/engaged in chat
Peer support in chat
Requested for a transfer to USCC
Used LMI
Changed from 4G to 5G or 5G to 4G
Validated the USCC Cellsite security code with the USCC Rep
