(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
Changed the location/position of the router
Enthused and polite tone
Used to the TS Guide
Used the proper USCC greeting
Used CxM to check data activity
Followed Helix onboarding call flow article
Assured that we can assist
Guided customer thru the admin/router portal
Peer support in chat
Confirmed that the customer wasn't throttled
Followed the Connectivity Helix article
Created a Device Ticket
Validated the customer's pin via TOPs
ACE sent to peer
Created a Service Ticket
Followed router helix article
Used LMI
Pulled the sim
Factory Reset Router
Followed the Performance Helix article
Created Twilio account with the router MDN
Offered additional assistance
Asked probing questions
Changed from 4G to 5G or 5G to 4G
Selected US Cellular in Twilio LOB
ACE recieved by peer/coach
Connected via DNS settings
Set Session Program to US Cellular Home Internet
Responded with compassion
Scheduled a follow-up call
Confirmed that the customer was throttled
Suggested an antenna/wifi extender
Validated the USCC Cellsite security code with the USCC Rep
