We are movingtomorrow/havemovedrelief staffprovisioningtelcointernetAlarmnoaccountyetsubjectexpertaway/offlineCFT datawrong inSNowLibrariesStaff12:25callPrintinghave toask nameseveraltimesreliefstaffI bought thisdevicesecondhandand it has adept.backgroundCall fromotherdept. Staff4:55callcustomeris vagueIssueswithremotehelpForgot tojoin thequeueAnother callinstantlywhen youhang upleft aloneonhelpdeskMycomputer isold andslow (2022)passwordreset (butyou have tospell it out,again)call longerthan 5minutesCaller WFH,backgroundnoise frompets/children'I've beentrying to getthis fixed allday'Accidentallyleft self inqueuepick upheadset, butcall taken byother techMFAsetupAwaitingHRdeskphone callwhen in acallCalling tofollow up onexistinghelpdesk jobStartedliterallylast weekdidn't seeoutagenoticeTrying tolog intowrongESS'Sorry,that's anHR job, notan IT One'passwordresetknock ondoorwhen in acall'I'm sureit's just a5 min job'Emailquarantine'how am Isupposedto do myjob?'telemarketeron helpdesksend tolocaltechMFAResetdid youturn it offand onagain?starterpack notsubmittedfocusedinboxcall longerthan 10minsHad toexplainremotehelppotatomicPrivatecitizencallinghelpdeskPasswordresetrequestwhile drivingProblemdisappearsas soon asthey callWe are movingtomorrow/havemovedrelief staffprovisioningtelcointernetAlarmnoaccountyetsubjectexpertaway/offlineCFT datawrong inSNowLibrariesStaff12:25callPrintinghave toask nameseveraltimesreliefstaffI bought thisdevicesecondhandand it has adept.backgroundCall fromotherdept. Staff4:55callcustomeris vagueIssueswithremotehelpForgot tojoin thequeueAnother callinstantlywhen youhang upleft aloneonhelpdeskMycomputer isold andslow (2022)passwordreset (butyou have tospell it out,again)call longerthan 5minutesCaller WFH,backgroundnoise frompets/children'I've beentrying to getthis fixed allday'Accidentallyleft self inqueuepick upheadset, butcall taken byother techMFAsetupAwaitingHRdeskphone callwhen in acallCalling tofollow up onexistinghelpdesk jobStartedliterallylast weekdidn't seeoutagenoticeTrying tolog intowrongESS'Sorry,that's anHR job, notan IT One'passwordresetknock ondoorwhen in acall'I'm sureit's just a5 min job'Emailquarantine'how am Isupposedto do myjob?'telemarketeron helpdesksend tolocaltechMFAResetdid youturn it offand onagain?starterpack notsubmittedfocusedinboxcall longerthan 10minsHad toexplainremotehelppotatomicPrivatecitizencallinghelpdeskPasswordresetrequestwhile drivingProblemdisappearsas soon asthey call

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We are moving tomorrow/have moved
  2. relief staff provisioning
  3. telco internet Alarm
  4. no account yet
  5. subject expert away/offline
  6. CFT data wrong in SNow
  7. Libraries Staff
  8. 12:25 call
  9. Printing
  10. have to ask name several times
  11. relief staff
  12. I bought this device secondhand and it has a dept. background
  13. Call from other dept. Staff
  14. 4:55 call
  15. customer is vague
  16. Issues with remote help
  17. Forgot to join the queue
  18. Another call instantly when you hang up
  19. left alone on helpdesk
  20. My computer is old and slow (2022)
  21. password reset (but you have to spell it out, again)
  22. call longer than 5 minutes
  23. Caller WFH, background noise from pets/children
  24. 'I've been trying to get this fixed all day'
  25. Accidentally left self in queue
  26. pick up headset, but call taken by other tech
  27. MFA setup
  28. Awaiting HR
  29. desk phone call when in a call
  30. Calling to follow up on existing helpdesk job
  31. Started literally last week
  32. didn't see outage notice
  33. Trying to log into wrong ESS
  34. 'Sorry, that's an HR job, not an IT One'
  35. password reset
  36. knock on door when in a call
  37. 'I'm sure it's just a 5 min job'
  38. Email quarantine
  39. 'how am I supposed to do my job?'
  40. telemarketer on helpdesk
  41. send to local tech
  42. MFA Reset
  43. did you turn it off and on again?
  44. starter pack not submitted
  45. focused inbox
  46. call longer than 10 mins
  47. Had to explain remote help
  48. potato mic
  49. Private citizen calling helpdesk
  50. Password reset request while driving
  51. Problem disappears as soon as they call