call longerthan 10minspasswordreset12:25callCaller WFH,backgroundnoise frompets/childrenPrintingForgot tojoin thequeueCalling tofollow up onexistinghelpdesk job'I've beentrying to getthis fixed allday'Problemdisappearsas soon asthey callMFAResettelemarketeron helpdeskLibrariesStaffleft aloneonhelpdeskdeskphone callwhen in acallpasswordreset (butyou have tospell it out,again)4:55callfocusedinboxAnother callinstantlywhen youhang upAwaitingHRMycomputer isold andslow (2022)customeris vaguehave toask nameseveraltimespick upheadset, butcall taken byother techMFAsetupIssueswithremotehelpreliefstaffHad toexplainremotehelpAccidentallyleft self inqueueCall fromotherdept. Staffstarterpack notsubmittedCFT datawrong inSNownoaccountyetdidn't seeoutagenoticesend tolocaltechTrying tolog intowrongESS'Sorry,that's anHR job, notan IT One''I'm sureit's just a5 min job'call longerthan 5minutesPasswordresetrequestwhile drivingdid youturn it offand onagain?I bought thisdevicesecondhandand it has adept.backgroundPrivatecitizencallinghelpdesktelcointernetAlarmWe are movingtomorrow/havemovedsubjectexpertaway/offlineknock ondoorwhen in acallEmailquarantineStartedliterallylast weekrelief staffprovisioningpotatomic'how am Isupposedto do myjob?'call longerthan 10minspasswordreset12:25callCaller WFH,backgroundnoise frompets/childrenPrintingForgot tojoin thequeueCalling tofollow up onexistinghelpdesk job'I've beentrying to getthis fixed allday'Problemdisappearsas soon asthey callMFAResettelemarketeron helpdeskLibrariesStaffleft aloneonhelpdeskdeskphone callwhen in acallpasswordreset (butyou have tospell it out,again)4:55callfocusedinboxAnother callinstantlywhen youhang upAwaitingHRMycomputer isold andslow (2022)customeris vaguehave toask nameseveraltimespick upheadset, butcall taken byother techMFAsetupIssueswithremotehelpreliefstaffHad toexplainremotehelpAccidentallyleft self inqueueCall fromotherdept. Staffstarterpack notsubmittedCFT datawrong inSNownoaccountyetdidn't seeoutagenoticesend tolocaltechTrying tolog intowrongESS'Sorry,that's anHR job, notan IT One''I'm sureit's just a5 min job'call longerthan 5minutesPasswordresetrequestwhile drivingdid youturn it offand onagain?I bought thisdevicesecondhandand it has adept.backgroundPrivatecitizencallinghelpdesktelcointernetAlarmWe are movingtomorrow/havemovedsubjectexpertaway/offlineknock ondoorwhen in acallEmailquarantineStartedliterallylast weekrelief staffprovisioningpotatomic'how am Isupposedto do myjob?'

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. call longer than 10 mins
  2. password reset
  3. 12:25 call
  4. Caller WFH, background noise from pets/children
  5. Printing
  6. Forgot to join the queue
  7. Calling to follow up on existing helpdesk job
  8. 'I've been trying to get this fixed all day'
  9. Problem disappears as soon as they call
  10. MFA Reset
  11. telemarketer on helpdesk
  12. Libraries Staff
  13. left alone on helpdesk
  14. desk phone call when in a call
  15. password reset (but you have to spell it out, again)
  16. 4:55 call
  17. focused inbox
  18. Another call instantly when you hang up
  19. Awaiting HR
  20. My computer is old and slow (2022)
  21. customer is vague
  22. have to ask name several times
  23. pick up headset, but call taken by other tech
  24. MFA setup
  25. Issues with remote help
  26. relief staff
  27. Had to explain remote help
  28. Accidentally left self in queue
  29. Call from other dept. Staff
  30. starter pack not submitted
  31. CFT data wrong in SNow
  32. no account yet
  33. didn't see outage notice
  34. send to local tech
  35. Trying to log into wrong ESS
  36. 'Sorry, that's an HR job, not an IT One'
  37. 'I'm sure it's just a 5 min job'
  38. call longer than 5 minutes
  39. Password reset request while driving
  40. did you turn it off and on again?
  41. I bought this device secondhand and it has a dept. background
  42. Private citizen calling helpdesk
  43. telco internet Alarm
  44. We are moving tomorrow/have moved
  45. subject expert away/offline
  46. knock on door when in a call
  47. Email quarantine
  48. Started literally last week
  49. relief staff provisioning
  50. potato mic
  51. 'how am I supposed to do my job?'