focusedinboxCaller WFH,backgroundnoise frompets/childrenHad toexplainremotehelppasswordresettelemarketeron helpdeskCalling tofollow up onexistinghelpdesk jobnoaccountyetAwaitingHRPrintingMFAsetupstarterpack notsubmittedhave toask nameseveraltimesIssueswithremotehelptelcointernetAlarmCall fromotherdept. Staffpick upheadset, butcall taken byother tech'how am Isupposedto do myjob?'LibrariesStaffStartedliterallylast weekpotatomic'Sorry,that's anHR job, notan IT One'didn't seeoutagenoticeMycomputer isold andslow (2022)Problemdisappearsas soon asthey callTrying tolog intowrongESSdid youturn it offand onagain?knock ondoorwhen in acallrelief staffprovisioningleft aloneonhelpdeskCFT datawrong inSNowcustomeris vaguecall longerthan 10minsreliefstaffsend tolocaltech12:25callAccidentallyleft self inqueueWe are movingtomorrow/havemovedEmailquarantinePrivatecitizencallinghelpdeskpasswordreset (butyou have tospell it out,again)Forgot tojoin thequeuecall longerthan 5minutes'I've beentrying to getthis fixed allday''I'm sureit's just a5 min job'4:55calldeskphone callwhen in acallMFAResetsubjectexpertaway/offlinePasswordresetrequestwhile drivingI bought thisdevicesecondhandand it has adept.backgroundAnother callinstantlywhen youhang upfocusedinboxCaller WFH,backgroundnoise frompets/childrenHad toexplainremotehelppasswordresettelemarketeron helpdeskCalling tofollow up onexistinghelpdesk jobnoaccountyetAwaitingHRPrintingMFAsetupstarterpack notsubmittedhave toask nameseveraltimesIssueswithremotehelptelcointernetAlarmCall fromotherdept. Staffpick upheadset, butcall taken byother tech'how am Isupposedto do myjob?'LibrariesStaffStartedliterallylast weekpotatomic'Sorry,that's anHR job, notan IT One'didn't seeoutagenoticeMycomputer isold andslow (2022)Problemdisappearsas soon asthey callTrying tolog intowrongESSdid youturn it offand onagain?knock ondoorwhen in acallrelief staffprovisioningleft aloneonhelpdeskCFT datawrong inSNowcustomeris vaguecall longerthan 10minsreliefstaffsend tolocaltech12:25callAccidentallyleft self inqueueWe are movingtomorrow/havemovedEmailquarantinePrivatecitizencallinghelpdeskpasswordreset (butyou have tospell it out,again)Forgot tojoin thequeuecall longerthan 5minutes'I've beentrying to getthis fixed allday''I'm sureit's just a5 min job'4:55calldeskphone callwhen in acallMFAResetsubjectexpertaway/offlinePasswordresetrequestwhile drivingI bought thisdevicesecondhandand it has adept.backgroundAnother callinstantlywhen youhang up

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. focused inbox
  2. Caller WFH, background noise from pets/children
  3. Had to explain remote help
  4. password reset
  5. telemarketer on helpdesk
  6. Calling to follow up on existing helpdesk job
  7. no account yet
  8. Awaiting HR
  9. Printing
  10. MFA setup
  11. starter pack not submitted
  12. have to ask name several times
  13. Issues with remote help
  14. telco internet Alarm
  15. Call from other dept. Staff
  16. pick up headset, but call taken by other tech
  17. 'how am I supposed to do my job?'
  18. Libraries Staff
  19. Started literally last week
  20. potato mic
  21. 'Sorry, that's an HR job, not an IT One'
  22. didn't see outage notice
  23. My computer is old and slow (2022)
  24. Problem disappears as soon as they call
  25. Trying to log into wrong ESS
  26. did you turn it off and on again?
  27. knock on door when in a call
  28. relief staff provisioning
  29. left alone on helpdesk
  30. CFT data wrong in SNow
  31. customer is vague
  32. call longer than 10 mins
  33. relief staff
  34. send to local tech
  35. 12:25 call
  36. Accidentally left self in queue
  37. We are moving tomorrow/have moved
  38. Email quarantine
  39. Private citizen calling helpdesk
  40. password reset (but you have to spell it out, again)
  41. Forgot to join the queue
  42. call longer than 5 minutes
  43. 'I've been trying to get this fixed all day'
  44. 'I'm sure it's just a 5 min job'
  45. 4:55 call
  46. desk phone call when in a call
  47. MFA Reset
  48. subject expert away/offline
  49. Password reset request while driving
  50. I bought this device secondhand and it has a dept. background
  51. Another call instantly when you hang up