passwordreset (butyou have tospell it out,again)knock ondoorwhen in acallAnother callinstantlywhen youhang upEmailquarantinepasswordresetPrintingdidn't seeoutagenoticeProblemdisappearsas soon asthey callMFAReset'Sorry,that's anHR job, notan IT One'We are movingtomorrow/havemovedcall longerthan 5minutesAwaitingHR'I've beentrying to getthis fixed allday'LibrariesStaffleft aloneonhelpdeskAccidentallyleft self inqueuehave toask nameseveraltimessubjectexpertaway/offline'how am Isupposedto do myjob?'MFAsetupStartedliterallylast weekrelief staffprovisioningnoaccountyetpotatomiccustomeris vagueTrying tolog intowrongESSstarterpack notsubmittedCFT datawrong inSNowPasswordresetrequestwhile drivingForgot tojoin thequeuetelemarketeron helpdeskcall longerthan 10mins'I'm sureit's just a5 min job'did youturn it offand onagain?focusedinboxreliefstaffPrivatecitizencallinghelpdeskMycomputer isold andslow (2022)4:55calldeskphone callwhen in acallCalling tofollow up onexistinghelpdesk jobtelcointernetAlarmIssueswithremotehelpI bought thisdevicesecondhandand it has adept.background12:25callsend tolocaltechCall fromotherdept. StaffHad toexplainremotehelpCaller WFH,backgroundnoise frompets/childrenpick upheadset, butcall taken byother techpasswordreset (butyou have tospell it out,again)knock ondoorwhen in acallAnother callinstantlywhen youhang upEmailquarantinepasswordresetPrintingdidn't seeoutagenoticeProblemdisappearsas soon asthey callMFAReset'Sorry,that's anHR job, notan IT One'We are movingtomorrow/havemovedcall longerthan 5minutesAwaitingHR'I've beentrying to getthis fixed allday'LibrariesStaffleft aloneonhelpdeskAccidentallyleft self inqueuehave toask nameseveraltimessubjectexpertaway/offline'how am Isupposedto do myjob?'MFAsetupStartedliterallylast weekrelief staffprovisioningnoaccountyetpotatomiccustomeris vagueTrying tolog intowrongESSstarterpack notsubmittedCFT datawrong inSNowPasswordresetrequestwhile drivingForgot tojoin thequeuetelemarketeron helpdeskcall longerthan 10mins'I'm sureit's just a5 min job'did youturn it offand onagain?focusedinboxreliefstaffPrivatecitizencallinghelpdeskMycomputer isold andslow (2022)4:55calldeskphone callwhen in acallCalling tofollow up onexistinghelpdesk jobtelcointernetAlarmIssueswithremotehelpI bought thisdevicesecondhandand it has adept.background12:25callsend tolocaltechCall fromotherdept. StaffHad toexplainremotehelpCaller WFH,backgroundnoise frompets/childrenpick upheadset, butcall taken byother tech

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
  1. password reset (but you have to spell it out, again)
  2. knock on door when in a call
  3. Another call instantly when you hang up
  4. Email quarantine
  5. password reset
  6. Printing
  7. didn't see outage notice
  8. Problem disappears as soon as they call
  9. MFA Reset
  10. 'Sorry, that's an HR job, not an IT One'
  11. We are moving tomorrow/have moved
  12. call longer than 5 minutes
  13. Awaiting HR
  14. 'I've been trying to get this fixed all day'
  15. Libraries Staff
  16. left alone on helpdesk
  17. Accidentally left self in queue
  18. have to ask name several times
  19. subject expert away/offline
  20. 'how am I supposed to do my job?'
  21. MFA setup
  22. Started literally last week
  23. relief staff provisioning
  24. no account yet
  25. potato mic
  26. customer is vague
  27. Trying to log into wrong ESS
  28. starter pack not submitted
  29. CFT data wrong in SNow
  30. Password reset request while driving
  31. Forgot to join the queue
  32. telemarketer on helpdesk
  33. call longer than 10 mins
  34. 'I'm sure it's just a 5 min job'
  35. did you turn it off and on again?
  36. focused inbox
  37. relief staff
  38. Private citizen calling helpdesk
  39. My computer is old and slow (2022)
  40. 4:55 call
  41. desk phone call when in a call
  42. Calling to follow up on existing helpdesk job
  43. telco internet Alarm
  44. Issues with remote help
  45. I bought this device secondhand and it has a dept. background
  46. 12:25 call
  47. send to local tech
  48. Call from other dept. Staff
  49. Had to explain remote help
  50. Caller WFH, background noise from pets/children
  51. pick up headset, but call taken by other tech