Accidentallyleft self inqueuetelcointernetAlarmpasswordresethave toask nameseveraltimespotatomicAnother callinstantlywhen youhang upMFAsetupstarterpack notsubmittedHad toexplainremotehelppasswordreset (butyou have tospell it out,again)AwaitingHRreliefstaffpick upheadset, butcall taken byother techCall fromotherdept. Staffdid youturn it offand onagain?PrivatecitizencallinghelpdeskCaller WFH,backgroundnoise frompets/childrenMycomputer isold andslow (2022)We are movingtomorrow/havemovedsend tolocaltechleft aloneonhelpdesk'I'm sureit's just a5 min job''how am Isupposedto do myjob?'12:25callTrying tolog intowrongESSCalling tofollow up onexistinghelpdesk jobPasswordresetrequestwhile driving4:55callLibrariesStafftelemarketeron helpdeskIssueswithremotehelpMFAResetcustomeris vague'I've beentrying to getthis fixed allday'Problemdisappearsas soon asthey callcall longerthan 10minssubjectexpertaway/offlinedeskphone callwhen in acallCFT datawrong inSNowfocusedinboxnoaccountyetdidn't seeoutagenoticeStartedliterallylast weekForgot tojoin thequeuePrintingcall longerthan 5minutes'Sorry,that's anHR job, notan IT One'knock ondoorwhen in acallI bought thisdevicesecondhandand it has adept.backgroundrelief staffprovisioningEmailquarantineAccidentallyleft self inqueuetelcointernetAlarmpasswordresethave toask nameseveraltimespotatomicAnother callinstantlywhen youhang upMFAsetupstarterpack notsubmittedHad toexplainremotehelppasswordreset (butyou have tospell it out,again)AwaitingHRreliefstaffpick upheadset, butcall taken byother techCall fromotherdept. Staffdid youturn it offand onagain?PrivatecitizencallinghelpdeskCaller WFH,backgroundnoise frompets/childrenMycomputer isold andslow (2022)We are movingtomorrow/havemovedsend tolocaltechleft aloneonhelpdesk'I'm sureit's just a5 min job''how am Isupposedto do myjob?'12:25callTrying tolog intowrongESSCalling tofollow up onexistinghelpdesk jobPasswordresetrequestwhile driving4:55callLibrariesStafftelemarketeron helpdeskIssueswithremotehelpMFAResetcustomeris vague'I've beentrying to getthis fixed allday'Problemdisappearsas soon asthey callcall longerthan 10minssubjectexpertaway/offlinedeskphone callwhen in acallCFT datawrong inSNowfocusedinboxnoaccountyetdidn't seeoutagenoticeStartedliterallylast weekForgot tojoin thequeuePrintingcall longerthan 5minutes'Sorry,that's anHR job, notan IT One'knock ondoorwhen in acallI bought thisdevicesecondhandand it has adept.backgroundrelief staffprovisioningEmailquarantine

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accidentally left self in queue
  2. telco internet Alarm
  3. password reset
  4. have to ask name several times
  5. potato mic
  6. Another call instantly when you hang up
  7. MFA setup
  8. starter pack not submitted
  9. Had to explain remote help
  10. password reset (but you have to spell it out, again)
  11. Awaiting HR
  12. relief staff
  13. pick up headset, but call taken by other tech
  14. Call from other dept. Staff
  15. did you turn it off and on again?
  16. Private citizen calling helpdesk
  17. Caller WFH, background noise from pets/children
  18. My computer is old and slow (2022)
  19. We are moving tomorrow/have moved
  20. send to local tech
  21. left alone on helpdesk
  22. 'I'm sure it's just a 5 min job'
  23. 'how am I supposed to do my job?'
  24. 12:25 call
  25. Trying to log into wrong ESS
  26. Calling to follow up on existing helpdesk job
  27. Password reset request while driving
  28. 4:55 call
  29. Libraries Staff
  30. telemarketer on helpdesk
  31. Issues with remote help
  32. MFA Reset
  33. customer is vague
  34. 'I've been trying to get this fixed all day'
  35. Problem disappears as soon as they call
  36. call longer than 10 mins
  37. subject expert away/offline
  38. desk phone call when in a call
  39. CFT data wrong in SNow
  40. focused inbox
  41. no account yet
  42. didn't see outage notice
  43. Started literally last week
  44. Forgot to join the queue
  45. Printing
  46. call longer than 5 minutes
  47. 'Sorry, that's an HR job, not an IT One'
  48. knock on door when in a call
  49. I bought this device secondhand and it has a dept. background
  50. relief staff provisioning
  51. Email quarantine