reliefstaffTrying tolog intowrongESSpasswordreset (butyou have tospell it out,again)Accidentallyleft self inqueuetelemarketeron helpdeskCaller WFH,backgroundnoise frompets/childrenPrivatecitizencallinghelpdeskleft aloneonhelpdeskForgot tojoin thequeueCalling tofollow up onexistinghelpdesk job'how am Isupposedto do myjob?'Another callinstantlywhen youhang upEmailquarantineMycomputer isold andslow (2022)MFAsetup12:25callAwaitingHRtelcointernetAlarmcall longerthan 5minutesPrintingpick upheadset, butcall taken byother tech4:55calldeskphone callwhen in acallrelief staffprovisioningnoaccountyetMFAResetknock ondoorwhen in acallCFT datawrong inSNowdidn't seeoutagenoticeLibrariesStaffhave toask nameseveraltimescustomeris vagueI bought thisdevicesecondhandand it has adept.backgroundsend tolocaltechWe are movingtomorrow/havemovedcall longerthan 10mins'Sorry,that's anHR job, notan IT One'Call fromotherdept. StaffStartedliterallylast week'I'm sureit's just a5 min job'Problemdisappearsas soon asthey callPasswordresetrequestwhile drivingIssueswithremotehelpstarterpack notsubmittedpotatomicfocusedinboxsubjectexpertaway/offlinepasswordresetHad toexplainremotehelpdid youturn it offand onagain?'I've beentrying to getthis fixed allday'reliefstaffTrying tolog intowrongESSpasswordreset (butyou have tospell it out,again)Accidentallyleft self inqueuetelemarketeron helpdeskCaller WFH,backgroundnoise frompets/childrenPrivatecitizencallinghelpdeskleft aloneonhelpdeskForgot tojoin thequeueCalling tofollow up onexistinghelpdesk job'how am Isupposedto do myjob?'Another callinstantlywhen youhang upEmailquarantineMycomputer isold andslow (2022)MFAsetup12:25callAwaitingHRtelcointernetAlarmcall longerthan 5minutesPrintingpick upheadset, butcall taken byother tech4:55calldeskphone callwhen in acallrelief staffprovisioningnoaccountyetMFAResetknock ondoorwhen in acallCFT datawrong inSNowdidn't seeoutagenoticeLibrariesStaffhave toask nameseveraltimescustomeris vagueI bought thisdevicesecondhandand it has adept.backgroundsend tolocaltechWe are movingtomorrow/havemovedcall longerthan 10mins'Sorry,that's anHR job, notan IT One'Call fromotherdept. StaffStartedliterallylast week'I'm sureit's just a5 min job'Problemdisappearsas soon asthey callPasswordresetrequestwhile drivingIssueswithremotehelpstarterpack notsubmittedpotatomicfocusedinboxsubjectexpertaway/offlinepasswordresetHad toexplainremotehelpdid youturn it offand onagain?'I've beentrying to getthis fixed allday'

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. relief staff
  2. Trying to log into wrong ESS
  3. password reset (but you have to spell it out, again)
  4. Accidentally left self in queue
  5. telemarketer on helpdesk
  6. Caller WFH, background noise from pets/children
  7. Private citizen calling helpdesk
  8. left alone on helpdesk
  9. Forgot to join the queue
  10. Calling to follow up on existing helpdesk job
  11. 'how am I supposed to do my job?'
  12. Another call instantly when you hang up
  13. Email quarantine
  14. My computer is old and slow (2022)
  15. MFA setup
  16. 12:25 call
  17. Awaiting HR
  18. telco internet Alarm
  19. call longer than 5 minutes
  20. Printing
  21. pick up headset, but call taken by other tech
  22. 4:55 call
  23. desk phone call when in a call
  24. relief staff provisioning
  25. no account yet
  26. MFA Reset
  27. knock on door when in a call
  28. CFT data wrong in SNow
  29. didn't see outage notice
  30. Libraries Staff
  31. have to ask name several times
  32. customer is vague
  33. I bought this device secondhand and it has a dept. background
  34. send to local tech
  35. We are moving tomorrow/have moved
  36. call longer than 10 mins
  37. 'Sorry, that's an HR job, not an IT One'
  38. Call from other dept. Staff
  39. Started literally last week
  40. 'I'm sure it's just a 5 min job'
  41. Problem disappears as soon as they call
  42. Password reset request while driving
  43. Issues with remote help
  44. starter pack not submitted
  45. potato mic
  46. focused inbox
  47. subject expert away/offline
  48. password reset
  49. Had to explain remote help
  50. did you turn it off and on again?
  51. 'I've been trying to get this fixed all day'