left aloneonhelpdeskcall longerthan 5minutesForgot tojoin thequeueCaller WFH,backgroundnoise frompets/childrenpotatomic'I've beentrying to getthis fixed allday''how am Isupposedto do myjob?'Startedliterallylast weekPrintingAnother callinstantlywhen youhang up4:55callfocusedinboxknock ondoorwhen in acall'I'm sureit's just a5 min job'reliefstaffCall fromotherdept. Staffsend tolocaltechAccidentallyleft self inqueueAwaitingHREmailquarantineHad toexplainremotehelp12:25callpasswordreset (butyou have tospell it out,again)telcointernetAlarmMFAResetProblemdisappearsas soon asthey callLibrariesStaffCFT datawrong inSNownoaccountyetdidn't seeoutagenoticeCalling tofollow up onexistinghelpdesk jobWe are movingtomorrow/havemovedcustomeris vaguepick upheadset, butcall taken byother techhave toask nameseveraltimesTrying tolog intowrongESSPasswordresetrequestwhile drivingdeskphone callwhen in acallcall longerthan 10minsMycomputer isold andslow (2022)'Sorry,that's anHR job, notan IT One'Privatecitizencallinghelpdesksubjectexpertaway/offlineMFAsetupIssueswithremotehelppasswordresettelemarketeron helpdeskdid youturn it offand onagain?relief staffprovisioningI bought thisdevicesecondhandand it has adept.backgroundstarterpack notsubmittedleft aloneonhelpdeskcall longerthan 5minutesForgot tojoin thequeueCaller WFH,backgroundnoise frompets/childrenpotatomic'I've beentrying to getthis fixed allday''how am Isupposedto do myjob?'Startedliterallylast weekPrintingAnother callinstantlywhen youhang up4:55callfocusedinboxknock ondoorwhen in acall'I'm sureit's just a5 min job'reliefstaffCall fromotherdept. Staffsend tolocaltechAccidentallyleft self inqueueAwaitingHREmailquarantineHad toexplainremotehelp12:25callpasswordreset (butyou have tospell it out,again)telcointernetAlarmMFAResetProblemdisappearsas soon asthey callLibrariesStaffCFT datawrong inSNownoaccountyetdidn't seeoutagenoticeCalling tofollow up onexistinghelpdesk jobWe are movingtomorrow/havemovedcustomeris vaguepick upheadset, butcall taken byother techhave toask nameseveraltimesTrying tolog intowrongESSPasswordresetrequestwhile drivingdeskphone callwhen in acallcall longerthan 10minsMycomputer isold andslow (2022)'Sorry,that's anHR job, notan IT One'Privatecitizencallinghelpdesksubjectexpertaway/offlineMFAsetupIssueswithremotehelppasswordresettelemarketeron helpdeskdid youturn it offand onagain?relief staffprovisioningI bought thisdevicesecondhandand it has adept.backgroundstarterpack notsubmitted

Helpdesk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. left alone on helpdesk
  2. call longer than 5 minutes
  3. Forgot to join the queue
  4. Caller WFH, background noise from pets/children
  5. potato mic
  6. 'I've been trying to get this fixed all day'
  7. 'how am I supposed to do my job?'
  8. Started literally last week
  9. Printing
  10. Another call instantly when you hang up
  11. 4:55 call
  12. focused inbox
  13. knock on door when in a call
  14. 'I'm sure it's just a 5 min job'
  15. relief staff
  16. Call from other dept. Staff
  17. send to local tech
  18. Accidentally left self in queue
  19. Awaiting HR
  20. Email quarantine
  21. Had to explain remote help
  22. 12:25 call
  23. password reset (but you have to spell it out, again)
  24. telco internet Alarm
  25. MFA Reset
  26. Problem disappears as soon as they call
  27. Libraries Staff
  28. CFT data wrong in SNow
  29. no account yet
  30. didn't see outage notice
  31. Calling to follow up on existing helpdesk job
  32. We are moving tomorrow/have moved
  33. customer is vague
  34. pick up headset, but call taken by other tech
  35. have to ask name several times
  36. Trying to log into wrong ESS
  37. Password reset request while driving
  38. desk phone call when in a call
  39. call longer than 10 mins
  40. My computer is old and slow (2022)
  41. 'Sorry, that's an HR job, not an IT One'
  42. Private citizen calling helpdesk
  43. subject expert away/offline
  44. MFA setup
  45. Issues with remote help
  46. password reset
  47. telemarketer on helpdesk
  48. did you turn it off and on again?
  49. relief staff provisioning
  50. I bought this device secondhand and it has a dept. background
  51. starter pack not submitted