Toolbox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Inaccurate information provided
2. Verification issues
3. Data/Statistic provided
4. Informal Communication
5. 1 example of how to prevent burnout
6. Indirect Communication
7. Multiple agents handling one ticket
8. Lead to Manager Escalation
9. Typo / Spelling issue
10. Addressing wrong person
11. Formatting/Structure issues
12. Asking a clarifying question
13. A very long ticket
14. Assertive Communication
15. Timeline for issue resolution
16. Direct Communication
17. Empathetic Phrase
18. Answering every question
19. Emotional communication
20. Self-example
21. Formal Communication
22. Lead Escalation
23. Analytical Communication
24. Phone a friend example