Toolbox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Data/Statistic provided
2. Informal Communication
3. Formatting/Structure issues
4. Self-example
5. Verification issues
6. 1 example of how to prevent burnout
7. Analytical Communication
8. Lead to Manager Escalation
9. Direct Communication
10. Lead Escalation
11. Emotional communication
12. Typo / Spelling issue
13. Inaccurate information provided
14. Formal Communication
15. Answering every question
16. Phone a friend example
17. Timeline for issue resolution
18. Addressing wrong person
19. Empathetic Phrase
20. A very long ticket
21. Asking a clarifying question
22. Multiple agents handling one ticket
23. Indirect Communication
24. Assertive Communication