Toolbox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Data/Statistic provided
2. Emotional communication
3. Lead to Manager Escalation
4. A very long ticket
5. Analytical Communication
6. Verification issues
7. Assertive Communication
8. Asking a clarifying question
9. Multiple agents handling one ticket
10. Phone a friend example
11. Informal Communication
12. Addressing wrong person
13. Answering every question
14. Lead Escalation
15. Direct Communication
16. Empathetic Phrase
17. Timeline for issue resolution
18. Formatting/Structure issues
19. Self-example
20. Typo / Spelling issue
21. Indirect Communication
22. 1 example of how to prevent burnout
23. Inaccurate information provided
24. Formal Communication