Toolbox Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Data/Statistic provided
2. Multiple agents handling one ticket
3. Verification issues
4. Addressing wrong person
5. Lead Escalation
6. Phone a friend example
7. Timeline for issue resolution
8. Inaccurate information provided
9. Answering every question
10. Analytical Communication
11. Formatting/Structure issues
12. Typo / Spelling issue
13. Formal Communication
14. Asking a clarifying question
15. 1 example of how to prevent burnout
16. Informal Communication
17. Indirect Communication
18. Self-example
19. Empathetic Phrase
20. A very long ticket
21. Lead to Manager Escalation
22. Direct Communication
23. Assertive Communication
24. Emotional communication