Used FDRfor acustomer'scredit cardKept myadherenceabove 93%until lunchOffered aBT (not onActivationCall)Added anAuthorizedUserCheckedmyemailDeliveredanamazingThank YouDeliveredmy BestWelcomeTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDMade it 1hour withno After-Call WorkLooked at thehourly emailto see myAHT/WraptimesWas the bestversion ofmyselfthrough theentire callOffered ano-obligationinsurancequoteProcesseda BT for acustomerUsed acustomer'sname 3x(beginning,middle, end)during a callAnsweredanothercolleague'squestion inTeamsCompletedOneGamificationMissionUsed"Excellent"on yourCallTold anothercolleaguethey areappreciatedLearnedsomethingnew about aprocess orprocedureCelebratedanothercolleaguein TeamsRetainedaCustomerOffered aCC Referralto anAuthorizedUserConfidentlyserviced aBusinessCustomerUsed MAXto find ananswer toa questionTold acustomerthey areimportant toHuntingtonUsed FDRfor acustomer'scredit cardKept myadherenceabove 93%until lunchOffered aBT (not onActivationCall)Added anAuthorizedUserCheckedmyemailDeliveredanamazingThank YouDeliveredmy BestWelcomeTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDMade it 1hour withno After-Call WorkLooked at thehourly emailto see myAHT/WraptimesWas the bestversion ofmyselfthrough theentire callOffered ano-obligationinsurancequoteProcesseda BT for acustomerUsed acustomer'sname 3x(beginning,middle, end)during a callAnsweredanothercolleague'squestion inTeamsCompletedOneGamificationMissionUsed"Excellent"on yourCallTold anothercolleaguethey areappreciatedLearnedsomethingnew about aprocess orprocedureCelebratedanothercolleaguein TeamsRetainedaCustomerOffered aCC Referralto anAuthorizedUserConfidentlyserviced aBusinessCustomerUsed MAXto find ananswer toa questionTold acustomerthey areimportant toHuntington

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used FDR for a customer's credit card
  2. Kept my adherence above 93% until lunch
  3. Offered a BT (not on Activation Call)
  4. Added an Authorized User
  5. Checked my email
  6. Delivered an amazing Thank You
  7. Delivered my Best Welcome
  8. Talked to a customer about a Savings Account
  9. Checked my monthly Stats in the CSC HUD
  10. Made it 1 hour with no After-Call Work
  11. Looked at the hourly email to see my AHT/Wrap times
  12. Was the best version of myself through the entire call
  13. Offered a no-obligation insurance quote
  14. Processed a BT for a customer
  15. Used a customer's name 3x (beginning, middle, end) during a call
  16. Answered another colleague's question in Teams
  17. Completed One Gamification Mission
  18. Used "Excellent" on your Call
  19. Told another colleague they are appreciated
  20. Learned something new about a process or procedure
  21. Celebrated another colleague in Teams
  22. Retained a Customer
  23. Offered a CC Referral to an Authorized User
  24. Confidently serviced a Business Customer
  25. Used MAX to find an answer to a question
  26. Told a customer they are important to Huntington