(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Told another colleague they are appreciated
Delivered an amazing Thank You
Completed One Gamification Mission
Used FDR for a customer's credit card
Delivered my Best Welcome
Looked at the hourly email to see my AHT/Wrap times
Processed a BT for a customer
Told a customer they are important to Huntington
Added an Authorized User
Offered a CC Referral to an Authorized User
Was the best version of myself through the entire call
Kept my adherence above 93% until lunch
Retained a Customer
Checked my monthly Stats in the CSC HUD
Offered a no-obligation insurance quote
Offered a BT (not on Activation Call)
Used a customer's name 3x (beginning, middle, end) during a call
Answered another colleague's question in Teams
Used "Excellent" on your Call
Used MAX to find an answer to a question
Talked to a customer about a Savings Account
Made it 1 hour with no After-Call Work
Learned something new about a process or procedure
