Talked to acustomerabout aSavingsAccountRetainedaCustomerWas the bestversion ofmyselfthrough theentire callCompletedOneGamificationMissionTold anothercolleaguethey areappreciatedCelebratedanothercolleaguein TeamsUsed acustomer'sname 3x(beginning,middle, end)during a callMade it 1hour withno After-Call WorkDeliveredmy BestWelcomeUsed MAXto find ananswer toa questionOffered ano-obligationinsurancequoteConfidentlyserviced aBusinessCustomerLooked at thehourly emailto see myAHT/WraptimesAnsweredanothercolleague'squestion inTeamsCheckedmyemailTold acustomerthey areimportant toHuntingtonDeliveredanamazingThank YouChecked mymonthlyStats in theCSC HUDKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserLearnedsomethingnew about aprocess orprocedureAdded anAuthorizedUserUsed FDRfor acustomer'scredit cardProcesseda BT for acustomerOffered aBT (not onActivationCall)Used"Excellent"on yourCallTalked to acustomerabout aSavingsAccountRetainedaCustomerWas the bestversion ofmyselfthrough theentire callCompletedOneGamificationMissionTold anothercolleaguethey areappreciatedCelebratedanothercolleaguein TeamsUsed acustomer'sname 3x(beginning,middle, end)during a callMade it 1hour withno After-Call WorkDeliveredmy BestWelcomeUsed MAXto find ananswer toa questionOffered ano-obligationinsurancequoteConfidentlyserviced aBusinessCustomerLooked at thehourly emailto see myAHT/WraptimesAnsweredanothercolleague'squestion inTeamsCheckedmyemailTold acustomerthey areimportant toHuntingtonDeliveredanamazingThank YouChecked mymonthlyStats in theCSC HUDKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserLearnedsomethingnew about aprocess orprocedureAdded anAuthorizedUserUsed FDRfor acustomer'scredit cardProcesseda BT for acustomerOffered aBT (not onActivationCall)Used"Excellent"on yourCall

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked to a customer about a Savings Account
  2. Retained a Customer
  3. Was the best version of myself through the entire call
  4. Completed One Gamification Mission
  5. Told another colleague they are appreciated
  6. Celebrated another colleague in Teams
  7. Used a customer's name 3x (beginning, middle, end) during a call
  8. Made it 1 hour with no After-Call Work
  9. Delivered my Best Welcome
  10. Used MAX to find an answer to a question
  11. Offered a no-obligation insurance quote
  12. Confidently serviced a Business Customer
  13. Looked at the hourly email to see my AHT/Wrap times
  14. Answered another colleague's question in Teams
  15. Checked my email
  16. Told a customer they are important to Huntington
  17. Delivered an amazing Thank You
  18. Checked my monthly Stats in the CSC HUD
  19. Kept my adherence above 93% until lunch
  20. Offered a CC Referral to an Authorized User
  21. Learned something new about a process or procedure
  22. Added an Authorized User
  23. Used FDR for a customer's credit card
  24. Processed a BT for a customer
  25. Offered a BT (not on Activation Call)
  26. Used "Excellent" on your Call