Answeredanothercolleague'squestion inTeamsDeliveredanamazingThank YouTalked to acustomerabout aSavingsAccountRetainedaCustomerLooked at thehourly emailto see myAHT/WraptimesCompletedOneGamificationMissionOffered ano-obligationinsurancequoteKept myadherenceabove 93%until lunchUsed MAXto find ananswer toa questionMade it 1hour withno After-Call WorkChecked mymonthlyStats in theCSC HUDTold anothercolleaguethey areappreciatedLearnedsomethingnew about aprocess orprocedureTold acustomerthey areimportant toHuntingtonUsed FDRfor acustomer'scredit cardProcesseda BT for acustomerCelebratedanothercolleaguein TeamsUsed acustomer'sname 3x(beginning,middle, end)during a callCheckedmyemailWas the bestversion ofmyselfthrough theentire callOffered aCC Referralto anAuthorizedUserAdded anAuthorizedUserUsed"Excellent"on yourCallConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)Deliveredmy BestWelcomeAnsweredanothercolleague'squestion inTeamsDeliveredanamazingThank YouTalked to acustomerabout aSavingsAccountRetainedaCustomerLooked at thehourly emailto see myAHT/WraptimesCompletedOneGamificationMissionOffered ano-obligationinsurancequoteKept myadherenceabove 93%until lunchUsed MAXto find ananswer toa questionMade it 1hour withno After-Call WorkChecked mymonthlyStats in theCSC HUDTold anothercolleaguethey areappreciatedLearnedsomethingnew about aprocess orprocedureTold acustomerthey areimportant toHuntingtonUsed FDRfor acustomer'scredit cardProcesseda BT for acustomerCelebratedanothercolleaguein TeamsUsed acustomer'sname 3x(beginning,middle, end)during a callCheckedmyemailWas the bestversion ofmyselfthrough theentire callOffered aCC Referralto anAuthorizedUserAdded anAuthorizedUserUsed"Excellent"on yourCallConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)Deliveredmy BestWelcome

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered another colleague's question in Teams
  2. Delivered an amazing Thank You
  3. Talked to a customer about a Savings Account
  4. Retained a Customer
  5. Looked at the hourly email to see my AHT/Wrap times
  6. Completed One Gamification Mission
  7. Offered a no-obligation insurance quote
  8. Kept my adherence above 93% until lunch
  9. Used MAX to find an answer to a question
  10. Made it 1 hour with no After-Call Work
  11. Checked my monthly Stats in the CSC HUD
  12. Told another colleague they are appreciated
  13. Learned something new about a process or procedure
  14. Told a customer they are important to Huntington
  15. Used FDR for a customer's credit card
  16. Processed a BT for a customer
  17. Celebrated another colleague in Teams
  18. Used a customer's name 3x (beginning, middle, end) during a call
  19. Checked my email
  20. Was the best version of myself through the entire call
  21. Offered a CC Referral to an Authorized User
  22. Added an Authorized User
  23. Used "Excellent" on your Call
  24. Confidently serviced a Business Customer
  25. Offered a BT (not on Activation Call)
  26. Delivered my Best Welcome