(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Retained a Customer
Processed a BT for a customer
Used "Excellent" on your Call
Used FDR for a customer's credit card
Used a customer's name 3x (beginning, middle, end) during a call
Celebrated another colleague in Teams
Told another colleague they are appreciated
Used MAX to find an answer to a question
Offered a CC Referral to an Authorized User
Delivered an amazing Thank You
Completed One Gamification Mission
Confidently serviced a Business Customer
Talked to a customer about a Savings Account
Learned something new about a process or procedure
Made it 1 hour with no After-Call Work
Offered a no-obligation insurance quote
Told a customer they are important to Huntington
Looked at the hourly email to see my AHT/Wrap times
Kept my adherence above 93% until lunch
Checked my monthly Stats in the CSC HUD
Checked my email
Answered another colleague's question in Teams
Offered a BT (not on Activation Call)
Added an Authorized User
Was the best version of myself through the entire call
