Checked mymonthlyStats in theCSC HUDConfidentlyserviced aBusinessCustomerUsed"Excellent"on yourCallTold anothercolleaguethey areappreciatedDeliveredanamazingThank YouUsed MAXto find ananswer toa questionAdded anAuthorizedUserDeliveredmy BestWelcomeProcesseda BT for acustomerLearnedsomethingnew about aprocess orprocedureCelebratedanothercolleaguein TeamsCompletedOneGamificationMissionUsed FDRfor acustomer'scredit cardMade it 1hour withno After-Call WorkLooked at thehourly emailto see myAHT/WraptimesWas the bestversion ofmyselfthrough theentire callTalked to acustomerabout aSavingsAccountTold acustomerthey areimportant toHuntingtonCheckedmyemailOffered aBT (not onActivationCall)RetainedaCustomerKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserAnsweredanothercolleague'squestion inTeamsOffered ano-obligationinsurancequoteUsed acustomer'sname 3x(beginning,middle, end)during a callChecked mymonthlyStats in theCSC HUDConfidentlyserviced aBusinessCustomerUsed"Excellent"on yourCallTold anothercolleaguethey areappreciatedDeliveredanamazingThank YouUsed MAXto find ananswer toa questionAdded anAuthorizedUserDeliveredmy BestWelcomeProcesseda BT for acustomerLearnedsomethingnew about aprocess orprocedureCelebratedanothercolleaguein TeamsCompletedOneGamificationMissionUsed FDRfor acustomer'scredit cardMade it 1hour withno After-Call WorkLooked at thehourly emailto see myAHT/WraptimesWas the bestversion ofmyselfthrough theentire callTalked to acustomerabout aSavingsAccountTold acustomerthey areimportant toHuntingtonCheckedmyemailOffered aBT (not onActivationCall)RetainedaCustomerKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserAnsweredanothercolleague'squestion inTeamsOffered ano-obligationinsurancequoteUsed acustomer'sname 3x(beginning,middle, end)during a call

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked my monthly Stats in the CSC HUD
  2. Confidently serviced a Business Customer
  3. Used "Excellent" on your Call
  4. Told another colleague they are appreciated
  5. Delivered an amazing Thank You
  6. Used MAX to find an answer to a question
  7. Added an Authorized User
  8. Delivered my Best Welcome
  9. Processed a BT for a customer
  10. Learned something new about a process or procedure
  11. Celebrated another colleague in Teams
  12. Completed One Gamification Mission
  13. Used FDR for a customer's credit card
  14. Made it 1 hour with no After-Call Work
  15. Looked at the hourly email to see my AHT/Wrap times
  16. Was the best version of myself through the entire call
  17. Talked to a customer about a Savings Account
  18. Told a customer they are important to Huntington
  19. Checked my email
  20. Offered a BT (not on Activation Call)
  21. Retained a Customer
  22. Kept my adherence above 93% until lunch
  23. Offered a CC Referral to an Authorized User
  24. Answered another colleague's question in Teams
  25. Offered a no-obligation insurance quote
  26. Used a customer's name 3x (beginning, middle, end) during a call