Used FDRfor acustomer'scredit cardDeliveredanamazingThank YouOffered aBT (not onActivationCall)RetainedaCustomerKept myadherenceabove 93%until lunchWas the bestversion ofmyselfthrough theentire callAnsweredanothercolleague'squestion inTeamsConfidentlyserviced aBusinessCustomerUsed"Excellent"on yourCallChecked mymonthlyStats in theCSC HUDLearnedsomethingnew about aprocess orprocedureTold anothercolleaguethey areappreciatedCelebratedanothercolleaguein TeamsCompletedOneGamificationMissionTold acustomerthey areimportant toHuntingtonTalked to acustomerabout aSavingsAccountCheckedmyemailAdded anAuthorizedUserMade it 1hour withno After-Call WorkProcesseda BT for acustomerUsed acustomer'sname 3x(beginning,middle, end)during a callDeliveredmy BestWelcomeOffered aCC Referralto anAuthorizedUserLooked at thehourly emailto see myAHT/WraptimesOffered ano-obligationinsurancequoteUsed MAXto find ananswer toa questionUsed FDRfor acustomer'scredit cardDeliveredanamazingThank YouOffered aBT (not onActivationCall)RetainedaCustomerKept myadherenceabove 93%until lunchWas the bestversion ofmyselfthrough theentire callAnsweredanothercolleague'squestion inTeamsConfidentlyserviced aBusinessCustomerUsed"Excellent"on yourCallChecked mymonthlyStats in theCSC HUDLearnedsomethingnew about aprocess orprocedureTold anothercolleaguethey areappreciatedCelebratedanothercolleaguein TeamsCompletedOneGamificationMissionTold acustomerthey areimportant toHuntingtonTalked to acustomerabout aSavingsAccountCheckedmyemailAdded anAuthorizedUserMade it 1hour withno After-Call WorkProcesseda BT for acustomerUsed acustomer'sname 3x(beginning,middle, end)during a callDeliveredmy BestWelcomeOffered aCC Referralto anAuthorizedUserLooked at thehourly emailto see myAHT/WraptimesOffered ano-obligationinsurancequoteUsed MAXto find ananswer toa question

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used FDR for a customer's credit card
  2. Delivered an amazing Thank You
  3. Offered a BT (not on Activation Call)
  4. Retained a Customer
  5. Kept my adherence above 93% until lunch
  6. Was the best version of myself through the entire call
  7. Answered another colleague's question in Teams
  8. Confidently serviced a Business Customer
  9. Used "Excellent" on your Call
  10. Checked my monthly Stats in the CSC HUD
  11. Learned something new about a process or procedure
  12. Told another colleague they are appreciated
  13. Celebrated another colleague in Teams
  14. Completed One Gamification Mission
  15. Told a customer they are important to Huntington
  16. Talked to a customer about a Savings Account
  17. Checked my email
  18. Added an Authorized User
  19. Made it 1 hour with no After-Call Work
  20. Processed a BT for a customer
  21. Used a customer's name 3x (beginning, middle, end) during a call
  22. Delivered my Best Welcome
  23. Offered a CC Referral to an Authorized User
  24. Looked at the hourly email to see my AHT/Wrap times
  25. Offered a no-obligation insurance quote
  26. Used MAX to find an answer to a question