Offered aBT (not onActivationCall)Processeda BT for acustomerCheckedmyemailAnsweredanothercolleague'squestion inTeamsTold anothercolleaguethey areappreciatedConfidentlyserviced aBusinessCustomerUsed MAXto find ananswer toa questionWas the bestversion ofmyselfthrough theentire callTold acustomerthey areimportant toHuntingtonOffered ano-obligationinsurancequoteLearnedsomethingnew about aprocess orprocedureUsed acustomer'sname 3x(beginning,middle, end)during a callDeliveredanamazingThank YouLooked at thehourly emailto see myAHT/WraptimesRetainedaCustomerUsed"Excellent"on yourCallCelebratedanothercolleaguein TeamsChecked mymonthlyStats in theCSC HUDKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserTalked to acustomerabout aSavingsAccountDeliveredmy BestWelcomeUsed FDRfor acustomer'scredit cardAdded anAuthorizedUserCompletedOneGamificationMissionMade it 1hour withno After-Call WorkOffered aBT (not onActivationCall)Processeda BT for acustomerCheckedmyemailAnsweredanothercolleague'squestion inTeamsTold anothercolleaguethey areappreciatedConfidentlyserviced aBusinessCustomerUsed MAXto find ananswer toa questionWas the bestversion ofmyselfthrough theentire callTold acustomerthey areimportant toHuntingtonOffered ano-obligationinsurancequoteLearnedsomethingnew about aprocess orprocedureUsed acustomer'sname 3x(beginning,middle, end)during a callDeliveredanamazingThank YouLooked at thehourly emailto see myAHT/WraptimesRetainedaCustomerUsed"Excellent"on yourCallCelebratedanothercolleaguein TeamsChecked mymonthlyStats in theCSC HUDKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserTalked to acustomerabout aSavingsAccountDeliveredmy BestWelcomeUsed FDRfor acustomer'scredit cardAdded anAuthorizedUserCompletedOneGamificationMissionMade it 1hour withno After-Call Work

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered a BT (not on Activation Call)
  2. Processed a BT for a customer
  3. Checked my email
  4. Answered another colleague's question in Teams
  5. Told another colleague they are appreciated
  6. Confidently serviced a Business Customer
  7. Used MAX to find an answer to a question
  8. Was the best version of myself through the entire call
  9. Told a customer they are important to Huntington
  10. Offered a no-obligation insurance quote
  11. Learned something new about a process or procedure
  12. Used a customer's name 3x (beginning, middle, end) during a call
  13. Delivered an amazing Thank You
  14. Looked at the hourly email to see my AHT/Wrap times
  15. Retained a Customer
  16. Used "Excellent" on your Call
  17. Celebrated another colleague in Teams
  18. Checked my monthly Stats in the CSC HUD
  19. Kept my adherence above 93% until lunch
  20. Offered a CC Referral to an Authorized User
  21. Talked to a customer about a Savings Account
  22. Delivered my Best Welcome
  23. Used FDR for a customer's credit card
  24. Added an Authorized User
  25. Completed One Gamification Mission
  26. Made it 1 hour with no After-Call Work