DeliveredanamazingThank YouUsed acustomer'sname 3x(beginning,middle, end)during a callUsed FDRfor acustomer'scredit cardTalked to acustomerabout aSavingsAccountTold acustomerthey areimportant toHuntingtonDeliveredmy BestWelcomeAdded anAuthorizedUserCelebratedanothercolleaguein TeamsUsed"Excellent"on yourCallWas the bestversion ofmyselfthrough theentire callKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserLearnedsomethingnew about aprocess orprocedureAnsweredanothercolleague'squestion inTeamsConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)Looked at thehourly emailto see myAHT/WraptimesTold anothercolleaguethey areappreciatedCompletedOneGamificationMissionMade it 1hour withno After-Call WorkChecked mymonthlyStats in theCSC HUDProcesseda BT for acustomerOffered ano-obligationinsurancequoteUsed MAXto find ananswer toa questionRetainedaCustomerCheckedmyemailDeliveredanamazingThank YouUsed acustomer'sname 3x(beginning,middle, end)during a callUsed FDRfor acustomer'scredit cardTalked to acustomerabout aSavingsAccountTold acustomerthey areimportant toHuntingtonDeliveredmy BestWelcomeAdded anAuthorizedUserCelebratedanothercolleaguein TeamsUsed"Excellent"on yourCallWas the bestversion ofmyselfthrough theentire callKept myadherenceabove 93%until lunchOffered aCC Referralto anAuthorizedUserLearnedsomethingnew about aprocess orprocedureAnsweredanothercolleague'squestion inTeamsConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)Looked at thehourly emailto see myAHT/WraptimesTold anothercolleaguethey areappreciatedCompletedOneGamificationMissionMade it 1hour withno After-Call WorkChecked mymonthlyStats in theCSC HUDProcesseda BT for acustomerOffered ano-obligationinsurancequoteUsed MAXto find ananswer toa questionRetainedaCustomerCheckedmyemail

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. Delivered an amazing Thank You
  2. Used a customer's name 3x (beginning, middle, end) during a call
  3. Used FDR for a customer's credit card
  4. Talked to a customer about a Savings Account
  5. Told a customer they are important to Huntington
  6. Delivered my Best Welcome
  7. Added an Authorized User
  8. Celebrated another colleague in Teams
  9. Used "Excellent" on your Call
  10. Was the best version of myself through the entire call
  11. Kept my adherence above 93% until lunch
  12. Offered a CC Referral to an Authorized User
  13. Learned something new about a process or procedure
  14. Answered another colleague's question in Teams
  15. Confidently serviced a Business Customer
  16. Offered a BT (not on Activation Call)
  17. Looked at the hourly email to see my AHT/Wrap times
  18. Told another colleague they are appreciated
  19. Completed One Gamification Mission
  20. Made it 1 hour with no After-Call Work
  21. Checked my monthly Stats in the CSC HUD
  22. Processed a BT for a customer
  23. Offered a no-obligation insurance quote
  24. Used MAX to find an answer to a question
  25. Retained a Customer
  26. Checked my email