CompletedOneGamificationMissionTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDRetainedaCustomerUsed FDRfor acustomer'scredit cardConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)CheckedmyemailOffered aCC Referralto anAuthorizedUserUsed"Excellent"on yourCallKept myadherenceabove 93%until lunchTold anothercolleaguethey areappreciatedUsed acustomer'sname 3x(beginning,middle, end)during a callAnsweredanothercolleague'squestion inTeamsProcesseda BT for acustomerMade it 1hour withno After-Call WorkAdded anAuthorizedUserDeliveredanamazingThank YouUsed MAXto find ananswer toa questionDeliveredmy BestWelcomeLooked at thehourly emailto see myAHT/WraptimesLearnedsomethingnew about aprocess orprocedureTold acustomerthey areimportant toHuntingtonOffered ano-obligationinsurancequoteCelebratedanothercolleaguein TeamsWas the bestversion ofmyselfthrough theentire callCompletedOneGamificationMissionTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDRetainedaCustomerUsed FDRfor acustomer'scredit cardConfidentlyserviced aBusinessCustomerOffered aBT (not onActivationCall)CheckedmyemailOffered aCC Referralto anAuthorizedUserUsed"Excellent"on yourCallKept myadherenceabove 93%until lunchTold anothercolleaguethey areappreciatedUsed acustomer'sname 3x(beginning,middle, end)during a callAnsweredanothercolleague'squestion inTeamsProcesseda BT for acustomerMade it 1hour withno After-Call WorkAdded anAuthorizedUserDeliveredanamazingThank YouUsed MAXto find ananswer toa questionDeliveredmy BestWelcomeLooked at thehourly emailto see myAHT/WraptimesLearnedsomethingnew about aprocess orprocedureTold acustomerthey areimportant toHuntingtonOffered ano-obligationinsurancequoteCelebratedanothercolleaguein TeamsWas the bestversion ofmyselfthrough theentire call

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed One Gamification Mission
  2. Talked to a customer about a Savings Account
  3. Checked my monthly Stats in the CSC HUD
  4. Retained a Customer
  5. Used FDR for a customer's credit card
  6. Confidently serviced a Business Customer
  7. Offered a BT (not on Activation Call)
  8. Checked my email
  9. Offered a CC Referral to an Authorized User
  10. Used "Excellent" on your Call
  11. Kept my adherence above 93% until lunch
  12. Told another colleague they are appreciated
  13. Used a customer's name 3x (beginning, middle, end) during a call
  14. Answered another colleague's question in Teams
  15. Processed a BT for a customer
  16. Made it 1 hour with no After-Call Work
  17. Added an Authorized User
  18. Delivered an amazing Thank You
  19. Used MAX to find an answer to a question
  20. Delivered my Best Welcome
  21. Looked at the hourly email to see my AHT/Wrap times
  22. Learned something new about a process or procedure
  23. Told a customer they are important to Huntington
  24. Offered a no-obligation insurance quote
  25. Celebrated another colleague in Teams
  26. Was the best version of myself through the entire call