DeliveredanamazingThank YouCelebratedanothercolleaguein TeamsOffered ano-obligationinsurancequoteRetainedaCustomerProcesseda BT for acustomerTold acustomerthey areimportant toHuntingtonLooked at thehourly emailto see myAHT/WraptimesKept myadherenceabove 93%until lunchTold anothercolleaguethey areappreciatedOffered aCC Referralto anAuthorizedUserTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDMade it 1hour withno After-Call WorkCompletedOneGamificationMissionCheckedmyemailUsed FDRfor acustomer'scredit cardUsed acustomer'sname 3x(beginning,middle, end)during a callConfidentlyserviced aBusinessCustomerAdded anAuthorizedUserDeliveredmy BestWelcomeOffered aBT (not onActivationCall)Used"Excellent"on yourCallUsed MAXto find ananswer toa questionWas the bestversion ofmyselfthrough theentire callAnsweredanothercolleague'squestion inTeamsLearnedsomethingnew about aprocess orprocedureDeliveredanamazingThank YouCelebratedanothercolleaguein TeamsOffered ano-obligationinsurancequoteRetainedaCustomerProcesseda BT for acustomerTold acustomerthey areimportant toHuntingtonLooked at thehourly emailto see myAHT/WraptimesKept myadherenceabove 93%until lunchTold anothercolleaguethey areappreciatedOffered aCC Referralto anAuthorizedUserTalked to acustomerabout aSavingsAccountChecked mymonthlyStats in theCSC HUDMade it 1hour withno After-Call WorkCompletedOneGamificationMissionCheckedmyemailUsed FDRfor acustomer'scredit cardUsed acustomer'sname 3x(beginning,middle, end)during a callConfidentlyserviced aBusinessCustomerAdded anAuthorizedUserDeliveredmy BestWelcomeOffered aBT (not onActivationCall)Used"Excellent"on yourCallUsed MAXto find ananswer toa questionWas the bestversion ofmyselfthrough theentire callAnsweredanothercolleague'squestion inTeamsLearnedsomethingnew about aprocess orprocedure

Cardinal Credit Card Bingo!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Delivered an amazing Thank You
  2. Celebrated another colleague in Teams
  3. Offered a no-obligation insurance quote
  4. Retained a Customer
  5. Processed a BT for a customer
  6. Told a customer they are important to Huntington
  7. Looked at the hourly email to see my AHT/Wrap times
  8. Kept my adherence above 93% until lunch
  9. Told another colleague they are appreciated
  10. Offered a CC Referral to an Authorized User
  11. Talked to a customer about a Savings Account
  12. Checked my monthly Stats in the CSC HUD
  13. Made it 1 hour with no After-Call Work
  14. Completed One Gamification Mission
  15. Checked my email
  16. Used FDR for a customer's credit card
  17. Used a customer's name 3x (beginning, middle, end) during a call
  18. Confidently serviced a Business Customer
  19. Added an Authorized User
  20. Delivered my Best Welcome
  21. Offered a BT (not on Activation Call)
  22. Used "Excellent" on your Call
  23. Used MAX to find an answer to a question
  24. Was the best version of myself through the entire call
  25. Answered another colleague's question in Teams
  26. Learned something new about a process or procedure