(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used FDR for a customer's credit card
Delivered an amazing Thank You
Offered a BT (not on Activation Call)
Retained a Customer
Kept my adherence above 93% until lunch
Was the best version of myself through the entire call
Answered another colleague's question in Teams
Confidently serviced a Business Customer
Used "Excellent" on your Call
Checked my monthly Stats in the CSC HUD
Learned something new about a process or procedure
Told another colleague they are appreciated
Celebrated another colleague in Teams
Completed One Gamification Mission
Told a customer they are important to Huntington
Talked to a customer about a Savings Account
Checked my email
Added an Authorized User
Made it 1 hour with no After-Call Work
Processed a BT for a customer
Used a customer's name 3x (beginning, middle, end) during a call
Delivered my Best Welcome
Offered a CC Referral to an Authorized User
Looked at the hourly email to see my AHT/Wrap times