This bingo card has a free space and 26 words: Used "Excellent" on your Call, Made it 1 hour with no After-Call Work, Used FDR for a customer's credit card, Delivered an amazing Thank You, Offered a BT (not on Activation Call), Added an Authorized User, Processed a BT for a customer, Retained a Customer, Talked to a customer about a Savings Account, Offered a no-obligation insurance quote, Answered another colleague's question in Teams, Checked my email, Completed One Gamification Mission, Delivered my Best Welcome, Used MAX to find an answer to a question, Celebrated another colleague in Teams, Used a customer's name 3x (beginning, middle, end) during a call, Confidently serviced a Business Customer, Kept my adherence above 93% until lunch, Learned something new about a process or procedure, Checked my monthly Stats in the CSC HUD, Looked at the hourly email to see my AHT/Wrap times, Told another colleague they are appreciated, Told a customer they are important to Huntington, Offered a CC Referral to an Authorized User and Was the best version of myself through the entire call.
CSAT BINGO | Customer Experience Bingo | Team Beach Bingo! | Wearables Bingo!! | I Spy the ART of Customer Experience
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