e-RxneedsclarificationNominate acolleague foremployee ofthe monthPatientunhappywith medcostPatientgives you acomplimentYou do>5transfersSchedulea courierPatient says,"I got amessage myscripts wereready"OnHOLD for> 45 minCall aninterpreterHelp aco-worker"I wanteverythingrefilled"Refill toosoonrejectionPatient isangrytheir medisn't readySubmita goodcatchEmployeecalls insickKudosfrom aproviderAnswered5pharmacycallsOpen aticketwith IT"I have aGoodRxCoupon"Help fixdeliveryproblemCallinsurance>3 timestodayPatient'smed is outof stockPt arrivesbefore Dr.sends theRxPt has>10scripts tobe fillede-RxneedsclarificationNominate acolleague foremployee ofthe monthPatientunhappywith medcostPatientgives you acomplimentYou do>5transfersSchedulea courierPatient says,"I got amessage myscripts wereready"OnHOLD for> 45 minCall aninterpreterHelp aco-worker"I wanteverythingrefilled"Refill toosoonrejectionPatient isangrytheir medisn't readySubmita goodcatchEmployeecalls insickKudosfrom aproviderAnswered5pharmacycallsOpen aticketwith IT"I have aGoodRxCoupon"Help fixdeliveryproblemCallinsurance>3 timestodayPatient'smed is outof stockPt arrivesbefore Dr.sends theRxPt has>10scripts tobe filled

Outpatient Pharmacy BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. e-Rx needs clarification
  2. Nominate a colleague for employee of the month
  3. Patient unhappy with med cost
  4. Patient gives you a compliment
  5. You do >5 transfers
  6. Schedule a courier
  7. Patient says, "I got a message my scripts were ready"
  8. On HOLD for > 45 min
  9. Call an interpreter
  10. Help a co-worker
  11. "I want everything refilled"
  12. Refill too soon rejection
  13. Patient is angry their med isn't ready
  14. Submit a good catch
  15. Employee calls in sick
  16. Kudos from a provider
  17. Answered 5 pharmacy calls
  18. Open a ticket with IT
  19. "I have a GoodRx Coupon"
  20. Help fix delivery problem
  21. Call insurance >3 times today
  22. Patient's med is out of stock
  23. Pt arrives before Dr. sends the Rx
  24. Pt has >10 scripts to be filled