Open aticketwith ITPatientunhappywith medcostNominate acolleague foremployee ofthe monthPatientgives you acomplimentSchedulea courierOnHOLD for> 45 minAnswered5pharmacycallsYou do>5transfersRefill toosoonrejectionPt arrivesbefore Dr.sends theRxPatient'smed is outof stockCall aninterpreterCallinsurance>3 timestodaySubmita goodcatchPatient says,"I got amessage myscripts wereready"Help aco-workerHelp fixdeliveryproblemPatient isangrytheir medisn't readyKudosfrom aproviderEmployeecalls insick"I have aGoodRxCoupon""I wanteverythingrefilled"e-RxneedsclarificationPt has>10scripts tobe filledOpen aticketwith ITPatientunhappywith medcostNominate acolleague foremployee ofthe monthPatientgives you acomplimentSchedulea courierOnHOLD for> 45 minAnswered5pharmacycallsYou do>5transfersRefill toosoonrejectionPt arrivesbefore Dr.sends theRxPatient'smed is outof stockCall aninterpreterCallinsurance>3 timestodaySubmita goodcatchPatient says,"I got amessage myscripts wereready"Help aco-workerHelp fixdeliveryproblemPatient isangrytheir medisn't readyKudosfrom aproviderEmployeecalls insick"I have aGoodRxCoupon""I wanteverythingrefilled"e-RxneedsclarificationPt has>10scripts tobe filled

Outpatient Pharmacy BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open a ticket with IT
  2. Patient unhappy with med cost
  3. Nominate a colleague for employee of the month
  4. Patient gives you a compliment
  5. Schedule a courier
  6. On HOLD for > 45 min
  7. Answered 5 pharmacy calls
  8. You do >5 transfers
  9. Refill too soon rejection
  10. Pt arrives before Dr. sends the Rx
  11. Patient's med is out of stock
  12. Call an interpreter
  13. Call insurance >3 times today
  14. Submit a good catch
  15. Patient says, "I got a message my scripts were ready"
  16. Help a co-worker
  17. Help fix delivery problem
  18. Patient is angry their med isn't ready
  19. Kudos from a provider
  20. Employee calls in sick
  21. "I have a GoodRx Coupon"
  22. "I want everything refilled"
  23. e-Rx needs clarification
  24. Pt has >10 scripts to be filled