Patient isangrytheir medisn't readyHelp aco-workere-RxneedsclarificationRefill toosoonrejectionCall aninterpreterPatient'smed is outof stockYou do>5transfersNominate acolleague foremployee ofthe monthPatient says,"I got amessage myscripts wereready"Callinsurance>3 timestodayEmployeecalls insickPt has>10scripts tobe filledSubmita goodcatchPatientunhappywith medcostOnHOLD for> 45 minAnswered5pharmacycallsPatientgives you acomplimentKudosfrom aproviderOpen aticketwith ITHelp fixdeliveryproblemPt arrivesbefore Dr.sends theRx"I have aGoodRxCoupon""I wanteverythingrefilled"Schedulea courierPatient isangrytheir medisn't readyHelp aco-workere-RxneedsclarificationRefill toosoonrejectionCall aninterpreterPatient'smed is outof stockYou do>5transfersNominate acolleague foremployee ofthe monthPatient says,"I got amessage myscripts wereready"Callinsurance>3 timestodayEmployeecalls insickPt has>10scripts tobe filledSubmita goodcatchPatientunhappywith medcostOnHOLD for> 45 minAnswered5pharmacycallsPatientgives you acomplimentKudosfrom aproviderOpen aticketwith ITHelp fixdeliveryproblemPt arrivesbefore Dr.sends theRx"I have aGoodRxCoupon""I wanteverythingrefilled"Schedulea courier

Outpatient Pharmacy BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient is angry their med isn't ready
  2. Help a co-worker
  3. e-Rx needs clarification
  4. Refill too soon rejection
  5. Call an interpreter
  6. Patient's med is out of stock
  7. You do >5 transfers
  8. Nominate a colleague for employee of the month
  9. Patient says, "I got a message my scripts were ready"
  10. Call insurance >3 times today
  11. Employee calls in sick
  12. Pt has >10 scripts to be filled
  13. Submit a good catch
  14. Patient unhappy with med cost
  15. On HOLD for > 45 min
  16. Answered 5 pharmacy calls
  17. Patient gives you a compliment
  18. Kudos from a provider
  19. Open a ticket with IT
  20. Help fix delivery problem
  21. Pt arrives before Dr. sends the Rx
  22. "I have a GoodRx Coupon"
  23. "I want everything refilled"
  24. Schedule a courier