This bingo card has a free space and 24 words: Patient is angry their med isn't ready, Employee calls in sick, Pt arrives before Dr. sends the Rx, On HOLD for > 45 min, Call insurance >3 times today, You do >5 transfers, Pt has >10 scripts to be filled, Call an interpreter, Open a ticket with IT, Help a co-worker, Patient gives you a compliment, Schedule a courier, Refill too soon rejection, Kudos from a provider, Help fix delivery problem, Answered 5 pharmacy calls, e-Rx needs clarification, "I have a GoodRx Coupon", "I want everything refilled", Patient's med is out of stock, Patient says, "I got a message my scripts were ready", Patient unhappy with med cost, Submit a good catch and Nominate a colleague for employee of the month.
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