Caserequiringsign offMemberSUDReferralSUDMandateOut of StateAuthorizationMassachusettsAmendment 8MemberOutreachCallCMReferralCompletedaCALOCUSRTCRequestCalled911Got aBravoBathroomBreakGave aBravoAsked forCIWA orCOWSscoreSTARChatOxfordcaseFinishedyourwater/drinkbefore breakCompletedan ECSIIIPMHRequestASAM3.7RequestStretchedVoice callwithCPM/SCAConcurrentStar ChatWorkedOut ofQueueLanguageLineMember CallaboutPrescriptionsOfferedSurveyOut ofScopefor STARUsedMCSGuidelinesSentcase forP2PLate forlunch/breakOn time forlunch/breakTook aPTODayONEXCaseOONAuthorizationReviewed aKnowledgeNowArticleOscarCaseHad tocall HelpDeskPHPStarChatCOVIDMandateMemberCall aboutMedicalIssuePlatinumASAM4.0RequestGot a call within5 minutes ofbreak/lunch/signoffCaserequiringsign offMemberSUDReferralSUDMandateOut of StateAuthorizationMassachusettsAmendment 8MemberOutreachCallCMReferralCompletedaCALOCUSRTCRequestCalled911Got aBravoBathroomBreakGave aBravoAsked forCIWA orCOWSscoreSTARChatOxfordcaseFinishedyourwater/drinkbefore breakCompletedan ECSIIIPMHRequestASAM3.7RequestStretchedVoice callwithCPM/SCAConcurrentStar ChatWorkedOut ofQueueLanguageLineMember CallaboutPrescriptionsOfferedSurveyOut ofScopefor STARUsedMCSGuidelinesSentcase forP2PLate forlunch/breakOn time forlunch/breakTook aPTODayONEXCaseOONAuthorizationReviewed aKnowledgeNowArticleOscarCaseHad tocall HelpDeskPHPStarChatCOVIDMandateMemberCall aboutMedicalIssuePlatinumASAM4.0RequestGot a call within5 minutes ofbreak/lunch/signoff

After Hours Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Case requiring sign off
  2. Member SUD Referral
  3. SUD Mandate
  4. Out of State Authorization
  5. Massachusetts Amendment 8
  6. Member Outreach Call
  7. CM Referral
  8. Completed a CALOCUS
  9. RTC Request
  10. Called 911
  11. Got a Bravo
  12. Bathroom Break
  13. Gave a Bravo
  14. Asked for CIWA or COWS score
  15. STAR Chat
  16. Oxford case
  17. Finished your water/drink before break
  18. Completed an ECSII
  19. IPMH Request
  20. ASAM 3.7 Request
  21. Stretched
  22. Voice call with CPM/SCA
  23. Concurrent Star Chat
  24. Worked Out of Queue
  25. Language Line
  26. Member Call about Prescriptions
  27. Offered Survey
  28. Out of Scope for STAR
  29. Used MCS Guidelines
  30. Sent case for P2P
  31. Late for lunch/break
  32. On time for lunch/break
  33. Took a PTO Day
  34. ONEX Case
  35. OON Authorization
  36. Reviewed a KnowledgeNow Article
  37. Oscar Case
  38. Had to call Help Desk
  39. PHP Star Chat
  40. COVID Mandate
  41. Member Call about Medical Issue
  42. Platinum
  43. ASAM 4.0 Request
  44. Got a call within 5 minutes of break/lunch/sign off