This bingo card has a free space and 44 words: Gave a Bravo, Platinum, Stretched, Worked Out of Queue, Called 911, Had to call Help Desk, STAR Chat, Late for lunch/break, On time for lunch/break, COVID Mandate, SUD Mandate, Massachusetts Amendment 8, Took a PTO Day, OON Authorization, Out of State Authorization, Asked for CIWA or COWS score, Voice call with CPM/SCA, Offered Survey, Got a Bravo, Completed a CALOCUS, Completed an ECSII, CM Referral, Reviewed a KnowledgeNow Article, Sent case for P2P, ONEX Case, Oxford case, Member Outreach Call, Oscar Case, IPMH Request, ASAM 4.0 Request, ASAM 3.7 Request, RTC Request, Concurrent Star Chat, PHP Star Chat, Out of Scope for STAR, Used MCS Guidelines, Got a call within 5 minutes of break/lunch/sign off, Case requiring sign off, Language Line, Member Call about Prescriptions, Member Call about Medical Issue, Finished your water/drink before break, Member SUD Referral and Bathroom Break.
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