(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Entered patient email
Asked : "Can I put you on hold please"
Remained calm with an upset customer
Said:
"Thank you for calling"
Asked patient appropriate questions
Follow the complaint
process
Scheduled a complex appointment correctly
Asked : "Is there anything else that I can help you with?"
