This bingo card has a free space and 25 words: Wore Badge all day, Said "Have a great day", Remained calm with an upset customer, Said "What I can do is..", Entered patient email, Used polite phrases, Show confidence in your answers, Expressed willingness to help, Used an upbeat tone of voice, Asked : "Can I put you on hold please", Followed Answering script, Verified the spelling of pt. demographics, Followed warm transfer process, Apologized for long hold, Follow the complaint process, Used sliding fee script, In available by 7:30, Used folder to schedule appointment, Clocked in at least one minute early today, Said: "Thank you for calling", Used a cheerful voice, Asked patient appropriate questions, Asked : "Is there anything else that I can help you with?", Updated PCP /Rendering Provider accurately today and Scheduled a complex appointment correctly.
Call Center Bingo | Call Center Bingo | Customer Service Bingo | ST. PATTY'S DAY! | Call Center Bingo
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