(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Angry Customer
Answer found in Help Center
Useless links
Name in sig line doesn't match name in email address
"please respond"
FWD:
Claims they did something but obviously didn't.
Customer asked the question before.
ID10T error
(user error)
Frequent flyer
(more than 3 tickets this week)
No name with ticket
(Hello@, Info@,
Admin@, etc.)
"Please advise"
Unusual spelling for common name
(Jaymes, Jawn,
C'airah, Aymee)
Screenshot/
Screencap video!
Can't replicate issue
One sentence only body
needs more info
One word subject line
Google that shit
Typos/
Misspellings
In subject
"Per my previous reply..."
"URGENT"
all in caps in the subject line
RE:Follow up
to old irrelevant ticket
Threatens to cancel
Used Chat GPT to answer ticket
RE: RE: RE: RE: RE: RE: RE:
ALL CAPS
Can be answered with a macro
Body of email is empty
Demands Refund
Requests a call
multiple CCs
"CEO"
in signature
Has threatened to cancel before
Along for the ride
(CCed in on a different Co.'s ticket)
