(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Accepted first call through Five9
Set a disposition for digital service inquiry
Booked Coconut appointment
Used Ask Wayne to find an answer to a question
Used the customer’s name
Placed an outbound call through Five9
Voice ID enrollment
Learned something new about a co-worker
Asked: “Is there anything else I can assist you with today?”
Transfer a caller to another Five9 user
Completed a BPM workflow
Had a good laugh with a customer
Recorded personal voicemail greeting
Transfer a caller to an ext outside of Five9
Used the contacts list to place a test call to a skill (ie. Cash Management)
