(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked Coconut appointment
Set a disposition for card inquiry
Used the contacts list to place a test call to a skill (ie. Cash Management)
Completed a BPM workflow
Sent something to customer via DocuSign
Accepted first call through Five9
Used the customer’s name
Transfer a caller to an ext outside of Five9
Said: “thank you for calling”
Set a disposition for account inquiry
Helped a co-worker
Voice ID enrollment
Asked: “Is there anything else I can assist you with today?”