(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Used the contacts list to place a test call to a skill (ie. Cash Management)
Set a disposition for account inquiry
Used Ask Wayne to find an answer to a question
Transfer a caller to another Five9 user
Set a disposition for card inquiry
Transfer a caller to an ext outside of Five9
Completed a BPM workflow
Set a disposition for digital service inquiry
Placed an outbound call through Five9
Accepted first call through Five9
Voice ID enrollment
Learned something new about a co-worker
Recorded personal voicemail greeting
Used the customer’s name
Said: “thank you for calling”
Had a good laugh with a customer
Booked Coconut appointment
Intersected solicitation
Voice ID Match
Placed a call on hold
Helped a co-worker
Asked: “Is there anything else I can assist you with today?”
