(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a co-worker
Booked Coconut appointment
Set a disposition for card inquiry
Set a disposition for account inquiry
Tested/used the conference call option
Had a good laugh with a customer
Intersected solicitation
Voice ID enrollment
Transfer a caller to another Five9 user
Recorded personal voicemail greeting
Voice ID Match
Transfer a caller to an ext outside of Five9
Used the customer’s name
Asked: “Is there anything else I can assist you with today?”
Sent something to customer via DocuSign
Used the contacts list to place a test call to a skill (ie. Cash Management)