(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Booked Coconut appointment
Placed an outbound call through Five9
Set a disposition for digital service inquiry
Said: “thank you for calling”
Set a disposition for card inquiry
Transfer a caller to another Five9 user
Accepted first call through Five9
Voice ID enrollment
Recorded personal voicemail greeting
Learned something new about a co-worker
Completed a BPM workflow
Used Ask Wayne to find an answer to a question
Transfer a caller to an ext outside of Five9
Tested/used the conference call option
Used the contacts list to place a test call to a skill (ie. Cash Management)
Voice ID Match
Had a good laugh with a customer
Sent something to customer via DocuSign
Set a disposition for account inquiry
Helped a co-worker
Used the customer’s name
Asked: “Is there anything else I can assist you with today?”
