(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer a caller to an ext outside of Five9
Set a disposition for card inquiry
Set a disposition for account inquiry
Placed a call on hold
Had a good laugh with a customer
Said: “thank you for calling”
Set a disposition for digital service inquiry
Asked: “Is there anything else I can assist you with today?”
Placed an outbound call through Five9
Accepted first call through Five9
Used the contacts list to place a test call to a skill (ie. Cash Management)