Service Member's account isn't actually with QTC Quote a movie on a call Call under 5 minutes Submitted a PRM ticket Sent email for transportation De- escalated a Service Member Explained ACE or IMO Clocked -In Used Service Member's Name Received a BDD or IDES account Went to lunch Scheduled 3 appointments on one call "I need to update my address." Call over 10 minutes Sent referral back to the VA Said the Service Member's Name Service Member asks what QTC stands for Schedule 6 appointments today Advised of the rescheduling Policy Remained calm with upset Service Member Scheduled 3 diagnostics Made a Service Member laugh Service Member needs a 201 faxed Service Member already has access to the E-Portal Service Member's account isn't actually with QTC Quote a movie on a call Call under 5 minutes Submitted a PRM ticket Sent email for transportation De- escalated a Service Member Explained ACE or IMO Clocked -In Used Service Member's Name Received a BDD or IDES account Went to lunch Scheduled 3 appointments on one call "I need to update my address." Call over 10 minutes Sent referral back to the VA Said the Service Member's Name Service Member asks what QTC stands for Schedule 6 appointments today Advised of the rescheduling Policy Remained calm with upset Service Member Scheduled 3 diagnostics Made a Service Member laugh Service Member needs a 201 faxed Service Member already has access to the E-Portal
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Service Member's account isn't actually with QTC
Quote a movie on a call
Call under 5 minutes
Submitted a PRM ticket
Sent email for transportation
De-escalated a Service Member
Explained ACE or IMO
Clocked -In
Used Service Member's Name
Received a BDD or IDES account
Went to lunch
Scheduled 3 appointments on one call
"I need to update my address."
Call over 10 minutes
Sent referral back to the VA
Said the Service Member's Name
Service Member asks what QTC stands for
Schedule 6 appointments today
Advised of the rescheduling Policy
Remained calm with upset Service Member
Scheduled 3 diagnostics
Made a Service Member laugh
Service Member needs a 201 faxed
Service Member already has access to the E-Portal