"I need toupdatemyaddress."Callover 10minutesScheduled3diagnosticsServiceMember'saccount isn'tactually withQTCCallunder 5minutesExplainedACE orIMOQuote amovie ona callSubmitteda PRMticketDe-escalateda ServiceMemberSent emailfortransportationServiceMemberneeds a201 faxedScheduled 3appointmentson one callWenttolunchClocked-InServiceMemberalready hasaccess tothe E-PortalUsedServiceMember'sNameMade aServiceMemberlaughServiceMemberasks whatQTC standsforAdvised ofthereschedulingPolicySentreferralback tothe VARemainedcalm withupsetServiceMemberSchedule 6appointmentstodayReceiveda BDD orIDESaccountSaid theServiceMember'sName"I need toupdatemyaddress."Callover 10minutesScheduled3diagnosticsServiceMember'saccount isn'tactually withQTCCallunder 5minutesExplainedACE orIMOQuote amovie ona callSubmitteda PRMticketDe-escalateda ServiceMemberSent emailfortransportationServiceMemberneeds a201 faxedScheduled 3appointmentson one callWenttolunchClocked-InServiceMemberalready hasaccess tothe E-PortalUsedServiceMember'sNameMade aServiceMemberlaughServiceMemberasks whatQTC standsforAdvised ofthereschedulingPolicySentreferralback tothe VARemainedcalm withupsetServiceMemberSchedule 6appointmentstodayReceiveda BDD orIDESaccountSaid theServiceMember'sName

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I need to update my address."
  2. Call over 10 minutes
  3. Scheduled 3 diagnostics
  4. Service Member's account isn't actually with QTC
  5. Call under 5 minutes
  6. Explained ACE or IMO
  7. Quote a movie on a call
  8. Submitted a PRM ticket
  9. De-escalated a Service Member
  10. Sent email for transportation
  11. Service Member needs a 201 faxed
  12. Scheduled 3 appointments on one call
  13. Went to lunch
  14. Clocked -In
  15. Service Member already has access to the E-Portal
  16. Used Service Member's Name
  17. Made a Service Member laugh
  18. Service Member asks what QTC stands for
  19. Advised of the rescheduling Policy
  20. Sent referral back to the VA
  21. Remained calm with upset Service Member
  22. Schedule 6 appointments today
  23. Received a BDD or IDES account
  24. Said the Service Member's Name