ServiceMember'saccount isn'tactually withQTCExplainedACE orIMOWenttolunchSaid theServiceMember'sNameScheduled 3appointmentson one callCallunder 5minutesServiceMemberasks whatQTC standsforReceiveda BDD orIDESaccountDe-escalateda ServiceMemberQuote amovie ona call"I need toupdatemyaddress."Scheduled3diagnosticsClocked-InSentreferralback tothe VARemainedcalm withupsetServiceMemberAdvised ofthereschedulingPolicySchedule 6appointmentstodayUsedServiceMember'sNameServiceMemberneeds a201 faxedSent emailfortransportationServiceMemberalready hasaccess tothe E-PortalMade aServiceMemberlaughSubmitteda PRMticketCallover 10minutesServiceMember'saccount isn'tactually withQTCExplainedACE orIMOWenttolunchSaid theServiceMember'sNameScheduled 3appointmentson one callCallunder 5minutesServiceMemberasks whatQTC standsforReceiveda BDD orIDESaccountDe-escalateda ServiceMemberQuote amovie ona call"I need toupdatemyaddress."Scheduled3diagnosticsClocked-InSentreferralback tothe VARemainedcalm withupsetServiceMemberAdvised ofthereschedulingPolicySchedule 6appointmentstodayUsedServiceMember'sNameServiceMemberneeds a201 faxedSent emailfortransportationServiceMemberalready hasaccess tothe E-PortalMade aServiceMemberlaughSubmitteda PRMticketCallover 10minutes

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Member's account isn't actually with QTC
  2. Explained ACE or IMO
  3. Went to lunch
  4. Said the Service Member's Name
  5. Scheduled 3 appointments on one call
  6. Call under 5 minutes
  7. Service Member asks what QTC stands for
  8. Received a BDD or IDES account
  9. De-escalated a Service Member
  10. Quote a movie on a call
  11. "I need to update my address."
  12. Scheduled 3 diagnostics
  13. Clocked -In
  14. Sent referral back to the VA
  15. Remained calm with upset Service Member
  16. Advised of the rescheduling Policy
  17. Schedule 6 appointments today
  18. Used Service Member's Name
  19. Service Member needs a 201 faxed
  20. Sent email for transportation
  21. Service Member already has access to the E-Portal
  22. Made a Service Member laugh
  23. Submitted a PRM ticket
  24. Call over 10 minutes