"I need to update my address." Call over 10 minutes Scheduled 3 diagnostics Service Member's account isn't actually with QTC Call under 5 minutes Explained ACE or IMO Quote a movie on a call Submitted a PRM ticket De- escalated a Service Member Sent email for transportation Service Member needs a 201 faxed Scheduled 3 appointments on one call Went to lunch Clocked -In Service Member already has access to the E-Portal Used Service Member's Name Made a Service Member laugh Service Member asks what QTC stands for Advised of the rescheduling Policy Sent referral back to the VA Remained calm with upset Service Member Schedule 6 appointments today Received a BDD or IDES account Said the Service Member's Name "I need to update my address." Call over 10 minutes Scheduled 3 diagnostics Service Member's account isn't actually with QTC Call under 5 minutes Explained ACE or IMO Quote a movie on a call Submitted a PRM ticket De- escalated a Service Member Sent email for transportation Service Member needs a 201 faxed Scheduled 3 appointments on one call Went to lunch Clocked -In Service Member already has access to the E-Portal Used Service Member's Name Made a Service Member laugh Service Member asks what QTC stands for Advised of the rescheduling Policy Sent referral back to the VA Remained calm with upset Service Member Schedule 6 appointments today Received a BDD or IDES account Said the Service Member's Name
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"I need to update my address."
Call over 10 minutes
Scheduled 3 diagnostics
Service Member's account isn't actually with QTC
Call under 5 minutes
Explained ACE or IMO
Quote a movie on a call
Submitted a PRM ticket
De-escalated a Service Member
Sent email for transportation
Service Member needs a 201 faxed
Scheduled 3 appointments on one call
Went to lunch
Clocked -In
Service Member already has access to the E-Portal
Used Service Member's Name
Made a Service Member laugh
Service Member asks what QTC stands for
Advised of the rescheduling Policy
Sent referral back to the VA
Remained calm with upset Service Member
Schedule 6 appointments today
Received a BDD or IDES account
Said the Service Member's Name