Callunder 5minutesQuote amovie ona callSubmitteda PRMticketServiceMemberneeds a201 faxedSchedule 6appointmentstodayReceiveda BDD orIDESaccountDe-escalateda ServiceMember"I need toupdatemyaddress."Sent emailfortransportationServiceMemberalready hasaccess tothe E-PortalSaid theServiceMember'sNameServiceMemberasks whatQTC standsforScheduled3diagnosticsServiceMember'saccount isn'tactually withQTCClocked-InRemainedcalm withupsetServiceMemberCallover 10minutesMade aServiceMemberlaughAdvised ofthereschedulingPolicyWenttolunchExplainedACE orIMOUsedServiceMember'sNameSentreferralback tothe VAScheduled 3appointmentson one callCallunder 5minutesQuote amovie ona callSubmitteda PRMticketServiceMemberneeds a201 faxedSchedule 6appointmentstodayReceiveda BDD orIDESaccountDe-escalateda ServiceMember"I need toupdatemyaddress."Sent emailfortransportationServiceMemberalready hasaccess tothe E-PortalSaid theServiceMember'sNameServiceMemberasks whatQTC standsforScheduled3diagnosticsServiceMember'saccount isn'tactually withQTCClocked-InRemainedcalm withupsetServiceMemberCallover 10minutesMade aServiceMemberlaughAdvised ofthereschedulingPolicyWenttolunchExplainedACE orIMOUsedServiceMember'sNameSentreferralback tothe VAScheduled 3appointmentson one call

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call under 5 minutes
  2. Quote a movie on a call
  3. Submitted a PRM ticket
  4. Service Member needs a 201 faxed
  5. Schedule 6 appointments today
  6. Received a BDD or IDES account
  7. De-escalated a Service Member
  8. "I need to update my address."
  9. Sent email for transportation
  10. Service Member already has access to the E-Portal
  11. Said the Service Member's Name
  12. Service Member asks what QTC stands for
  13. Scheduled 3 diagnostics
  14. Service Member's account isn't actually with QTC
  15. Clocked -In
  16. Remained calm with upset Service Member
  17. Call over 10 minutes
  18. Made a Service Member laugh
  19. Advised of the rescheduling Policy
  20. Went to lunch
  21. Explained ACE or IMO
  22. Used Service Member's Name
  23. Sent referral back to the VA
  24. Scheduled 3 appointments on one call