ServiceMember'saccount isn'tactually withQTCQuote amovie ona callCallunder 5minutesSubmitteda PRMticketSent emailfortransportationDe-escalateda ServiceMemberExplainedACE orIMOClocked-InUsedServiceMember'sNameReceiveda BDD orIDESaccountWenttolunchScheduled 3appointmentson one call"I need toupdatemyaddress."Callover 10minutesSentreferralback tothe VASaid theServiceMember'sNameServiceMemberasks whatQTC standsforSchedule 6appointmentstodayAdvised ofthereschedulingPolicyRemainedcalm withupsetServiceMemberScheduled3diagnosticsMade aServiceMemberlaughServiceMemberneeds a201 faxedServiceMemberalready hasaccess tothe E-PortalServiceMember'saccount isn'tactually withQTCQuote amovie ona callCallunder 5minutesSubmitteda PRMticketSent emailfortransportationDe-escalateda ServiceMemberExplainedACE orIMOClocked-InUsedServiceMember'sNameReceiveda BDD orIDESaccountWenttolunchScheduled 3appointmentson one call"I need toupdatemyaddress."Callover 10minutesSentreferralback tothe VASaid theServiceMember'sNameServiceMemberasks whatQTC standsforSchedule 6appointmentstodayAdvised ofthereschedulingPolicyRemainedcalm withupsetServiceMemberScheduled3diagnosticsMade aServiceMemberlaughServiceMemberneeds a201 faxedServiceMemberalready hasaccess tothe E-Portal

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Service Member's account isn't actually with QTC
  2. Quote a movie on a call
  3. Call under 5 minutes
  4. Submitted a PRM ticket
  5. Sent email for transportation
  6. De-escalated a Service Member
  7. Explained ACE or IMO
  8. Clocked -In
  9. Used Service Member's Name
  10. Received a BDD or IDES account
  11. Went to lunch
  12. Scheduled 3 appointments on one call
  13. "I need to update my address."
  14. Call over 10 minutes
  15. Sent referral back to the VA
  16. Said the Service Member's Name
  17. Service Member asks what QTC stands for
  18. Schedule 6 appointments today
  19. Advised of the rescheduling Policy
  20. Remained calm with upset Service Member
  21. Scheduled 3 diagnostics
  22. Made a Service Member laugh
  23. Service Member needs a 201 faxed
  24. Service Member already has access to the E-Portal