WenttolunchCallunder 5minutesRemainedcalm withupsetServiceMemberSaid theServiceMember'sNameAdvised ofthereschedulingPolicyScheduled3diagnosticsServiceMemberneeds a201 faxedMade aServiceMemberlaughServiceMember'saccount isn'tactually withQTCUsedServiceMember'sName"I need toupdatemyaddress."Clocked-InServiceMemberasks whatQTC standsforExplainedACE orIMOSchedule 6appointmentstodayServiceMemberalready hasaccess tothe E-PortalSubmitteda PRMticketScheduled 3appointmentson one callSent emailfortransportationDe-escalateda ServiceMemberSentreferralback tothe VAReceiveda BDD orIDESaccountCallover 10minutesQuote amovie ona callWenttolunchCallunder 5minutesRemainedcalm withupsetServiceMemberSaid theServiceMember'sNameAdvised ofthereschedulingPolicyScheduled3diagnosticsServiceMemberneeds a201 faxedMade aServiceMemberlaughServiceMember'saccount isn'tactually withQTCUsedServiceMember'sName"I need toupdatemyaddress."Clocked-InServiceMemberasks whatQTC standsforExplainedACE orIMOSchedule 6appointmentstodayServiceMemberalready hasaccess tothe E-PortalSubmitteda PRMticketScheduled 3appointmentson one callSent emailfortransportationDe-escalateda ServiceMemberSentreferralback tothe VAReceiveda BDD orIDESaccountCallover 10minutesQuote amovie ona call

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Went to lunch
  2. Call under 5 minutes
  3. Remained calm with upset Service Member
  4. Said the Service Member's Name
  5. Advised of the rescheduling Policy
  6. Scheduled 3 diagnostics
  7. Service Member needs a 201 faxed
  8. Made a Service Member laugh
  9. Service Member's account isn't actually with QTC
  10. Used Service Member's Name
  11. "I need to update my address."
  12. Clocked -In
  13. Service Member asks what QTC stands for
  14. Explained ACE or IMO
  15. Schedule 6 appointments today
  16. Service Member already has access to the E-Portal
  17. Submitted a PRM ticket
  18. Scheduled 3 appointments on one call
  19. Sent email for transportation
  20. De-escalated a Service Member
  21. Sent referral back to the VA
  22. Received a BDD or IDES account
  23. Call over 10 minutes
  24. Quote a movie on a call