WenttolunchRemainedcalm withupsetServiceMemberServiceMemberneeds a201 faxedCallunder 5minutesMade aServiceMemberlaugh"I need toupdatemyaddress."Schedule 6appointmentstodayAdvised ofthereschedulingPolicyScheduled3diagnosticsSentreferralback tothe VASent emailfortransportationClocked-InSubmitteda PRMticketScheduled 3appointmentson one callServiceMember'saccount isn'tactually withQTCServiceMemberasks whatQTC standsforQuote amovie ona callCallover 10minutesServiceMemberalready hasaccess tothe E-PortalReceiveda BDD orIDESaccountDe-escalateda ServiceMemberExplainedACE orIMOSaid theServiceMember'sNameUsedServiceMember'sNameWenttolunchRemainedcalm withupsetServiceMemberServiceMemberneeds a201 faxedCallunder 5minutesMade aServiceMemberlaugh"I need toupdatemyaddress."Schedule 6appointmentstodayAdvised ofthereschedulingPolicyScheduled3diagnosticsSentreferralback tothe VASent emailfortransportationClocked-InSubmitteda PRMticketScheduled 3appointmentson one callServiceMember'saccount isn'tactually withQTCServiceMemberasks whatQTC standsforQuote amovie ona callCallover 10minutesServiceMemberalready hasaccess tothe E-PortalReceiveda BDD orIDESaccountDe-escalateda ServiceMemberExplainedACE orIMOSaid theServiceMember'sNameUsedServiceMember'sName

QTC Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Went to lunch
  2. Remained calm with upset Service Member
  3. Service Member needs a 201 faxed
  4. Call under 5 minutes
  5. Made a Service Member laugh
  6. "I need to update my address."
  7. Schedule 6 appointments today
  8. Advised of the rescheduling Policy
  9. Scheduled 3 diagnostics
  10. Sent referral back to the VA
  11. Sent email for transportation
  12. Clocked -In
  13. Submitted a PRM ticket
  14. Scheduled 3 appointments on one call
  15. Service Member's account isn't actually with QTC
  16. Service Member asks what QTC stands for
  17. Quote a movie on a call
  18. Call over 10 minutes
  19. Service Member already has access to the E-Portal
  20. Received a BDD or IDES account
  21. De-escalated a Service Member
  22. Explained ACE or IMO
  23. Said the Service Member's Name
  24. Used Service Member's Name