(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Do you have any other question before I go?"
Took a warm transfer from CSA
"How are you doing?"
Received Kudos (from anyone)
"I'm happy to help you"
Advanced a deductible
Set up a PPN
Made first contact with everyone day 1
Used their name
Set clear next steps
Thanked a member for their tenure
"I understand you're frustrated, I'm here to help"
"I'll get you in contact with the right person"
"My pleasure"
Very first statement: "How can I help you?"
Took a recorded statement at first contact
Took ownership of a problem and offered a solution
