(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Thank you for your time today"
"I'll get you in contact with the right person"
Found missing contact info in ISO
"How are you doing?"
"I'm happy to help you"
Left a voicemail with your hours/ upcoming PTO
"I understand you're frustrated, I'm here to help"
Set clear next steps
Received Kudos (from anyone)
Used their name
"I will find you the answer"
Set up a PPN
"Do you have any other question before I go?"
"I'm sorry you were in an accident"
Advanced a deductible
**Simply repeated a statement (NO "like I said")
Thanked a member for their tenure
"My pleasure"
Made first contact with everyone day 1
Paused to listen
Took ownership of a problem and offered a solution
