(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took ownership of a problem and offered a solution
Used their name
"Do you have any other question before I go?"
"I'm happy to help you"
Found missing contact info in ISO
"I will find you the answer"
"My pleasure"
**Simply repeated a statement (NO "like I said")
"I'm sorry you were in an accident"
Set clear next steps
"How are you doing?"
Very first statement: "How can I help you?"
Left a voicemail with your hours/ upcoming PTO
Set up a PPN
Made first contact with everyone day 1
Took a warm transfer from CSA
Advanced a deductible
Thanked a member for their tenure
"I understand you're frustrated, I'm here to help"
