(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer doesn't have a second device to test
Can't find the MAC in VSM/EMT
Escalated to M&D
customer call quality is awful
Late to lunch due to call
OST doesn't have the trackos ID
you have to tag the supervisors in chat
device has poor signal stats
unable to contact location
Customer has 2 devices; one works the other doesn't
customer uses playstation speed test
Escalated to MS
customer confuses MBps and Mbps
partial refund
Printer or public PC
3+ NDT phones
POE reboot
OST "has an idea" they'll call you right back
VLAN issue
site requesting MAC bypass
five9 crashes
PMS out of sync
OST needs to reschedule
ISP outage
Customer gives you the wrong location
customer looking for aviation or residential services
