(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer doesn't have a second device to test
Escalated to M&D
site requesting MAC bypass
OST doesn't have the trackos ID
customer uses playstation speed test
POE reboot
PMS out of sync
customer looking for aviation or residential services
you have to tag the supervisors in chat
expired promo code
Late to lunch due to call
VLAN issue
toggle DSLAM port
OST needs to reschedule
device has poor signal stats
Customer gives you the wrong location
Escalated to MS
unable to contact location
Printer or public PC
five9 crashes
partial refund
OST "has an idea" they'll call you right back
ISP outage
Can't find the MAC in VSM/EMT
customer confuses MBps and Mbps
customer is using Linux
Customer has 2 devices; one works the other doesn't
