(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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toggle DSLAM port
OST needs to reschedule
you have to tag the supervisors in chat
Escalated to MS
POE reboot
Late to lunch due to call
five9 crashes
customer uses playstation speed test
expired promo code
partial refund
3+ NDT phones
PMS out of sync
customer confuses MBps and Mbps
OST "has an idea" they'll call you right back
VLAN issue
site requesting MAC bypass
ISP outage
unable to contact location
Escalated to M&D
OST doesn't have the trackos ID
Printer or public PC
customer call quality is awful
Customer doesn't have a second device to test
Can't find the MAC in VSM/EMT
device has poor signal stats
customer looking for aviation or residential services
Customer has 2 devices; one works the other doesn't
