Printeror publicPCCan't findthe MACinVSM/EMTOSTneeds torescheduleEscalatedto M&DVLANissuesiterequestingMACbypassISPoutageyou have totag thesupervisorsin chatfive9crashescustomerusesplaystationspeed testdevicehas poorsignalstatscustomercallquality isawfulPMSout ofsynccustomeris usingLinuxexpiredpromocodeCustomerdoesn't havea seconddevice totestOST "has anidea" they'llcall you rightbackOSTdoesn'thave thetrackos IDCustomergives youthe wronglocationEscalatedto MSunable tocontactlocationtoggleDSLAMportcustomerconfusesMBps andMbpsCustomerhas 2devices; oneworks theother doesn'tLate tolunch dueto callPOErebootcustomerlooking foraviation orresidentialservicespartialrefund3+NDTphonesPrinteror publicPCCan't findthe MACinVSM/EMTOSTneeds torescheduleEscalatedto M&DVLANissuesiterequestingMACbypassISPoutageyou have totag thesupervisorsin chatfive9crashescustomerusesplaystationspeed testdevicehas poorsignalstatscustomercallquality isawfulPMSout ofsynccustomeris usingLinuxexpiredpromocodeCustomerdoesn't havea seconddevice totestOST "has anidea" they'llcall you rightbackOSTdoesn'thave thetrackos IDCustomergives youthe wronglocationEscalatedto MSunable tocontactlocationtoggleDSLAMportcustomerconfusesMBps andMbpsCustomerhas 2devices; oneworks theother doesn'tLate tolunch dueto callPOErebootcustomerlooking foraviation orresidentialservicespartialrefund3+NDTphones

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Printer or public PC
  2. Can't find the MAC in VSM/EMT
  3. OST needs to reschedule
  4. Escalated to M&D
  5. VLAN issue
  6. site requesting MAC bypass
  7. ISP outage
  8. you have to tag the supervisors in chat
  9. five9 crashes
  10. customer uses playstation speed test
  11. device has poor signal stats
  12. customer call quality is awful
  13. PMS out of sync
  14. customer is using Linux
  15. expired promo code
  16. Customer doesn't have a second device to test
  17. OST "has an idea" they'll call you right back
  18. OST doesn't have the trackos ID
  19. Customer gives you the wrong location
  20. Escalated to MS
  21. unable to contact location
  22. toggle DSLAM port
  23. customer confuses MBps and Mbps
  24. Customer has 2 devices; one works the other doesn't
  25. Late to lunch due to call
  26. POE reboot
  27. customer looking for aviation or residential services
  28. partial refund
  29. 3+ NDT phones