This bingo card has a free space and 29 words: OST doesn't have the trackos ID, 3+ NDT phones, Escalated to MS, Escalated to M&D, Customer gives you the wrong location, Printer or public PC, customer confuses MBps and Mbps, Can't find the MAC in VSM/EMT, customer uses playstation speed test, five9 crashes, ISP outage, OST needs to reschedule, Customer has 2 devices; one works the other doesn't, Customer doesn't have a second device to test, customer call quality is awful, customer looking for aviation or residential services, customer is using Linux, VLAN issue, OST "has an idea" they'll call you right back, PMS out of sync, site requesting MAC bypass, unable to contact location, POE reboot, expired promo code, toggle DSLAM port, Late to lunch due to call, partial refund, you have to tag the supervisors in chat and device has poor signal stats.
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