(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why do I have a limit on my money?
Doing a dispute...only for them to remember it was them at the end
Turn off the security features!
Calling about a card with a status placed at least 2 months ago
It wasn't me! FTM
I didn't lose my card
I only authorized $x!
was done in another state (done online)
Insists we, not the merchant, are declining
How do I know You're really PNC? Beginning of call)
Going to the bathroom while on call
Cold transfer from CS after being told no.
Limit increase request with insufficient funds
Card holder distracted by driving
ID check required
Interrupts call to continue another conversation. Ie, ordering fast food, working during the call
Did you check the PNP or ask how to/branch support?
You ARE PNC, right? (Near end of call. After discussing information)
Incorrect cold transfer
Fake warm transfer
Teams message asking about a status
"The number on my account " or "the number im calling from" instead of telling phone number when requested
