IncorrectcoldtransferLimitincreaserequest withinsufficientfundsFakewarmtransferIt wasn'tme!FTM"The number onmy account " or"the number imcalling from"instead of tellingphone numberwhen requestedGas AuthholdinquiryGoing to thebathroomwhile on callCardholderdistractedby drivingCalling abouta card with astatus placedat least 2months agoI didn'tlose mycardWhy do Ihave alimit on mymoney?How do Iknow You'rereally PNC?Beginning ofcall)Teamsmessageasking abouta statusInsists we,not themerchant,are decliningYou ARE PNC,right? (Nearend of call.After discussinginformation)Doing adispute...onlyfor them toremember itwas them at theendDid you checkthe PNP orask howto/branchsupport?Turn offthesecurityfeatures!I onlyauthorized$x!Interrupts call tocontinue anotherconversation. Ie,ordering fastfood, workingduring the callCold transferfrom CSafter beingtold no.They saidtheywouldn'tcharge!was donein anotherstate (doneonline)IDcheckrequiredIncorrectcoldtransferLimitincreaserequest withinsufficientfundsFakewarmtransferIt wasn'tme!FTM"The number onmy account " or"the number imcalling from"instead of tellingphone numberwhen requestedGas AuthholdinquiryGoing to thebathroomwhile on callCardholderdistractedby drivingCalling abouta card with astatus placedat least 2months agoI didn'tlose mycardWhy do Ihave alimit on mymoney?How do Iknow You'rereally PNC?Beginning ofcall)Teamsmessageasking abouta statusInsists we,not themerchant,are decliningYou ARE PNC,right? (Nearend of call.After discussinginformation)Doing adispute...onlyfor them toremember itwas them at theendDid you checkthe PNP orask howto/branchsupport?Turn offthesecurityfeatures!I onlyauthorized$x!Interrupts call tocontinue anotherconversation. Ie,ordering fastfood, workingduring the callCold transferfrom CSafter beingtold no.They saidtheywouldn'tcharge!was donein anotherstate (doneonline)IDcheckrequired

CLP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Incorrect cold transfer
  2. Limit increase request with insufficient funds
  3. Fake warm transfer
  4. It wasn't me! FTM
  5. "The number on my account " or "the number im calling from" instead of telling phone number when requested
  6. Gas Auth hold inquiry
  7. Going to the bathroom while on call
  8. Card holder distracted by driving
  9. Calling about a card with a status placed at least 2 months ago
  10. I didn't lose my card
  11. Why do I have a limit on my money?
  12. How do I know You're really PNC? Beginning of call)
  13. Teams message asking about a status
  14. Insists we, not the merchant, are declining
  15. You ARE PNC, right? (Near end of call. After discussing information)
  16. Doing a dispute...only for them to remember it was them at the end
  17. Did you check the PNP or ask how to/branch support?
  18. Turn off the security features!
  19. I only authorized $x!
  20. Interrupts call to continue another conversation. Ie, ordering fast food, working during the call
  21. Cold transfer from CS after being told no.
  22. They said they wouldn't charge!
  23. was done in another state (done online)
  24. ID check required