(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"The number on my account " or "the number im calling from" instead of telling phone number when requested
Doing a dispute...only for them to remember it was them at the end
Teams message asking about a status
Card holder distracted by driving
Incorrect cold transfer
Fake warm transfer
Cold transfer from CS after being told no.
Why do I have a limit on my money?
was done in another state (done online)
ID check required
Gas Auth hold inquiry
Going to the bathroom while on call
How do I know You're really PNC? Beginning of call)
Did you check the PNP or ask how to/branch support?
They said they wouldn't charge!
Insists we, not the merchant, are declining
It wasn't me! FTM
Limit increase request with insufficient funds
I only authorized $x!
Calling about a card with a status placed at least 2 months ago
Turn off the security features!
You ARE PNC, right? (Near end of call. After discussing information)
I didn't lose my card
Interrupts call to continue another conversation. Ie, ordering fast food, working during the call