(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Fake warm transfer
Turn off the security features!
Interrupts call to continue another conversation. Ie, ordering fast food, working during the call
Why do I have a limit on my money?
was done in another state (done online)
Insists we, not the merchant, are declining
They said they wouldn't charge!
You ARE PNC, right? (Near end of call. After discussing information)
Incorrect cold transfer
"The number on my account " or "the number im calling from" instead of telling phone number when requested
Gas Auth hold inquiry
Doing a dispute...only for them to remember it was them at the end
I didn't lose my card
How do I know You're really PNC? Beginning of call)
Teams message asking about a status
Going to the bathroom while on call
Cold transfer from CS after being told no.
ID check required
Calling about a card with a status placed at least 2 months ago
It wasn't me! FTM
Did you check the PNP or ask how to/branch support?
