(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Going to the bathroom while on call
Turn off the security features!
It wasn't me! FTM
Calling about a card with a status placed at least 2 months ago
They said they wouldn't charge!
You ARE PNC, right? (Near end of call. After discussing information)
Insists we, not the merchant, are declining
Why do I have a limit on my money?
Limit increase request with insufficient funds
Card holder distracted by driving
Doing a dispute...only for them to remember it was them at the end
I didn't lose my card
I only authorized $x!
Did you check the PNP or ask how to/branch support?
ID check required
was done in another state (done online)
Teams message asking about a status
Interrupts call to continue another conversation. Ie, ordering fast food, working during the call
Cold transfer from CS after being told no.
Incorrect cold transfer
Fake warm transfer
How do I know You're really PNC? Beginning of call)
"The number on my account " or "the number im calling from" instead of telling phone number when requested
