This bingo card has a free space and 24 words: I didn't lose my card, Did you check the PNP or ask how to/branch support?, Teams message asking about a status, Incorrect cold transfer, How do I know You're really PNC? Beginning of call), Card holder distracted by driving, Gas Auth hold inquiry, Turn off the security features!, Why do I have a limit on my money?, Limit increase request with insufficient funds, "The number on my account " or "the number im calling from" instead of telling phone number when requested, Calling about a card with a status placed at least 2 months ago, I only authorized $x!, ID check required, Interrupts call to continue another conversation. Ie, ordering fast food, working during the call, You ARE PNC, right? (Near end of call. After discussing information), It wasn't me! FTM, Going to the bathroom while on call, Doing a dispute...only for them to remember it was them at the end, Insists we, not the merchant, are declining, Fake warm transfer, They said they wouldn't charge!, was done in another state (done online) and Cold transfer from CS after being told no..
CLP BINGO | AFT Common Phrases or Questions | Level Office Main Line Bingo | Customer Service Bingo! | Call Type Bingo 09/28/2021
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