(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Issued an FMEP or EFT payment
Promised a follow up instead of using long hold
Updated customer's preferred email
Verify/update preferred contact type
Issued a digital payment
Sent a team member Applause points
Checked in with caller on hold
Set liability with affected participant
Shared a best practice with the team
Work 2+ tasks in one claim
Read Inquiry Wrap up script
Documented attempt to offer digital payment method
Met ACW goal for the day
Completed Circle method on an inquiry call
Documented that you closed a claim or if not, why
Documented that tasks were checked on an inquiry
Checked for future pending tasks at beginning and end of call/task