This bingo card has a free space and 24 words: Completed Circle method on an inquiry call, Set up digital payment method, Read Inquiry Wrap up script, Set up digital payment method, Documented attempt to offer digital payment method, Documented that you closed a claim or if not, why, Shared a best practice with the team, Issued an FMEP or EFT payment, Verify/update preferred contact type, You use a reflective statement, Set liability with affected participant, Issued a digital payment, Work 2+ tasks in one claim, Sent a team member Applause points, Promised a follow up instead of using long hold, Updated customer's preferred email, Documented that tasks were checked on an inquiry, Share a dad joke with the team, Checked in with caller on hold, Met ACW goal for the day, Checked for future pending tasks at beginning and end of call/task, Closed a financial and/or coverage, Sent a text before calling to issue a payment and Complete a future pending task on an inquiry.
⚠ This card has duplicate items: Set up digital payment method (2)
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