(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Welcomed patient into the center
Uncover additional need through asking "is there anything else I can help you with?"
Shared weekend plans with a patient
Walked patient to next destination (ie. therapy, check out desk, etc)
Diffused an upset patient situation
Complimented patient on their outfit
Ask 3 separate colleagues for help
Made same joke w/ two different patients
Patient complimented service provided
Said "how are you" to passer-by
Helped 2 colleagues with 2 separate tasks
Made a patient laugh
Introduced patient to another colleague
Reviewed paperwork/med instructions with patient for clarity
Promoted responding to Concentra Survey
Stocked rooms or front office supplies
Use the patients name 3 times
Helped patient find the restroom
Received a "Thank you" from a patient
Checked Center Status
Said "have a great day" to 5 different patients
Helped provider resolve patient issue
Offered patient snack/water
Connected patient with referrals dept (through referral form or on phone)
