(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimented patient on their outfit
Welcomed patient into the center
Shared weekend plans with a patient
Checked Center Status
Diffused an upset patient situation
Promoted responding to Concentra Survey
Offered patient snack/water
Helped patient find the restroom
Helped provider resolve patient issue
Ask 3 separate colleagues for help
Provided updated wait time status
Use the patients name 3 times
Helped 2 colleagues with 2 separate tasks
Uncover additional need through asking "is there anything else I can help you with?"
Received a "Thank you" from a patient
Reviewed paperwork/med instructions with patient for clarity
Introduced patient to another colleague
Patient complimented service provided
Connected patient with referrals dept (through referral form or on phone)
Made a patient laugh
Made same joke w/ two different patients
Said "have a great day" to 5 different patients
Said "how are you" to passer-by
Walked patient to next destination (ie. therapy, check out desk, etc)
