(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made same joke w/ two different patients
Said "have a great day" to 5 different patients
Checked Center Status
Ask 3 separate colleagues for help
Reviewed paperwork/med instructions with patient for clarity
Uncover additional need through asking "is there anything else I can help you with?"
Shared weekend plans with a patient
Welcomed patient into the center
Received a "Thank you" from a patient
Promoted responding to Concentra Survey
Connected patient with referrals dept (through referral form or on phone)
Patient complimented service provided
Diffused an upset patient situation
Provided updated wait time status
Said "how are you" to passer-by
Helped 2 colleagues with 2 separate tasks
Made a patient laugh
Walked patient to next destination (ie. therapy, check out desk, etc)
