(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided updated wait time status
Made same joke w/ two different patients
Uncover additional need through asking "is there anything else I can help you with?"
Offered patient snack/water
Said "how are you" to passer-by
Checked Center Status
Said "have a great day" to 5 different patients
Received a "Thank you" from a patient
Complimented patient on their outfit
Shared weekend plans with a patient
Reviewed paperwork/med instructions with patient for clarity
Introduced patient to another colleague
Helped 2 colleagues with 2 separate tasks
Helped patient find the restroom
Stocked rooms or front office supplies
Ask 3 separate colleagues for help
Walked patient to next destination (ie. therapy, check out desk, etc)
Use the patients name 3 times
Promoted responding to Concentra Survey
Helped provider resolve patient issue
Welcomed patient into the center
Patient complimented service provided
Connected patient with referrals dept (through referral form or on phone)
