(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Said "how are you" to passer-by
Welcomed patient into the center
Reviewed paperwork/med instructions with patient for clarity
Patient complimented service provided
Checked Center Status
Made a patient laugh
Uncover additional need through asking "is there anything else I can help you with?"
Helped patient find the restroom
Introduced patient to another colleague
Said "have a great day" to 5 different patients
Connected patient with referrals dept (through referral form or on phone)
Ask 3 separate colleagues for help
Stocked rooms or front office supplies
Provided updated wait time status
Use the patients name 3 times
Offered patient snack/water
Promoted responding to Concentra Survey
Shared weekend plans with a patient
Complimented patient on their outfit
Helped 2 colleagues with 2 separate tasks
Received a "Thank you" from a patient
Helped provider resolve patient issue
Diffused an upset patient situation
Made same joke w/ two different patients
Walked patient to next destination (ie. therapy, check out desk, etc)
