(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided updated wait time status
Made a patient laugh
Uncover additional need through asking "is there anything else I can help you with?"
Ask 3 separate colleagues for help
Walked patient to next destination (ie. therapy, check out desk, etc)
Connected patient with referrals dept (through referral form or on phone)
Diffused an upset patient situation
Introduced patient to another colleague
Reviewed paperwork/med instructions with patient for clarity