(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Patient complimented service provided
Ask 3 separate colleagues for help
Use the patients name 3 times
Offered patient snack/water
Helped 2 colleagues with 2 separate tasks
Said "how are you" to passer-by
Welcomed patient into the center
Helped provider resolve patient issue
Helped patient find the restroom
Made same joke w/ two different patients
Provided updated wait time status
Uncover additional need through asking "is there anything else I can help you with?"
Walked patient to next destination (ie. therapy, check out desk, etc)
Promoted responding to Concentra Survey
Complimented patient on their outfit
Introduced patient to another colleague
Diffused an upset patient situation
Connected patient with referrals dept (through referral form or on phone)
Received a "Thank you" from a patient
Reviewed paperwork/med instructions with patient for clarity
