(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promoted responding to Concentra Survey
Made a patient laugh
Made same joke w/ two different patients
Uncover additional need through asking "is there anything else I can help you with?"
Ask 3 separate colleagues for help
Reviewed paperwork/med instructions with patient for clarity
Diffused an upset patient situation
Stocked rooms or front office supplies
Walked patient to next destination (ie. therapy, check out desk, etc)
Shared weekend plans with a patient
Use the patients name 3 times
Received a "Thank you" from a patient
Patient complimented service provided
Offered patient snack/water
Provided updated wait time status
Said "how are you" to passer-by
Checked Center Status
Connected patient with referrals dept (through referral form or on phone)
