(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Uncover additional need through asking "is there anything else I can help you with?"
Received a "Thank you" from a patient
Diffused an upset patient situation
Helped 2 colleagues with 2 separate tasks
Connected patient with referrals dept (through referral form or on phone)
Said "how are you" to passer-by
Helped patient find the restroom
Made same joke w/ two different patients
Use the patients name 3 times
Welcomed patient into the center
Stocked rooms or front office supplies
Made a patient laugh
Said "have a great day" to 5 different patients
Reviewed paperwork/med instructions with patient for clarity
Checked Center Status
Complimented patient on their outfit
Promoted responding to Concentra Survey
Offered patient snack/water
Helped provider resolve patient issue
Provided updated wait time status
Introduced patient to another colleague
Ask 3 separate colleagues for help
Walked patient to next destination (ie. therapy, check out desk, etc)
