(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Walked patient to next destination (ie. therapy, check out desk, etc)
Helped 2 colleagues with 2 separate tasks
Checked Center Status
Received a "Thank you" from a patient
Shared weekend plans with a patient
Patient complimented service provided
Reviewed paperwork/med instructions with patient for clarity
Offered patient snack/water
Made a patient laugh
Helped patient find the restroom
Complimented patient on their outfit
Use the patients name 3 times
Uncover additional need through asking "is there anything else I can help you with?"
Said "have a great day" to 5 different patients
Welcomed patient into the center
Stocked rooms or front office supplies
Introduced patient to another colleague
Promoted responding to Concentra Survey
Provided updated wait time status
Diffused an upset patient situation
Connected patient with referrals dept (through referral form or on phone)
