(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Connected patient with referrals dept (through referral form or on phone)
Received a "Thank you" from a patient
Patient complimented service provided
Stocked rooms or front office supplies
Said "how are you" to passer-by
Shared weekend plans with a patient
Welcomed patient into the center
Checked Center Status
Introduced patient to another colleague
Promoted responding to Concentra Survey
Made a patient laugh
Helped 2 colleagues with 2 separate tasks
Ask 3 separate colleagues for help
Said "have a great day" to 5 different patients
Made same joke w/ two different patients
Diffused an upset patient situation
Helped patient find the restroom
Reviewed paperwork/med instructions with patient for clarity
Offered patient snack/water
Walked patient to next destination (ie. therapy, check out desk, etc)
Uncover additional need through asking "is there anything else I can help you with?"
