This bingo card has 25 words: Received a "Thank you" from a patient, Made a patient laugh, Checked Center Status, Offered patient snack/water, Helped 2 colleagues with 2 separate tasks, Said "how are you" to passer-by, Use the patients name 3 times, Patient complimented service provided, Promoted responding to Concentra Survey, Uncover additional need through asking "is there anything else I can help you with?", Provided updated wait time status, Said "have a great day" to 5 different patients, Welcomed patient into the center, Helped patient find the restroom, Reviewed paperwork/med instructions with patient for clarity, Ask 3 separate colleagues for help, Complimented patient on their outfit, Shared weekend plans with a patient, Introduced patient to another colleague, Diffused an upset patient situation, Made same joke w/ two different patients, Stocked rooms or front office supplies, Connected patient with referrals dept (through referral form or on phone), Helped provider resolve patient issue and Walked patient to next destination (ie. therapy, check out desk, etc).
Medical Assistant Bingo | Customer Service Bingo | PCC Bingo | TEC Front and Optical | Customer Service Bingo 2022
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