Med needs a PA Rejection for late refill Client mentions Walgreens, CVS, etc. You are called by the wrong name On phone w/ insurance >30 min "I want everything transferred" Spilled medication Specialty Pharmacy Required Brand Medically Necessary Script Patient here - med is out of stock Client forgets name of med Family arrives before meds are sent Pay with cash On phone w/ insurance >10 min Rejection for DD interaction WI Medicaid Portal down Un- alphabetized bag find Have to call and clarify a script Have to call EDTC "Can you get it ready now?" Patient out of refills "I want to speak to the supervisor" Rejection for Early Refill Patient or family yell at you Med needs a PA Rejection for late refill Client mentions Walgreens, CVS, etc. You are called by the wrong name On phone w/ insurance >30 min "I want everything transferred" Spilled medication Specialty Pharmacy Required Brand Medically Necessary Script Patient here - med is out of stock Client forgets name of med Family arrives before meds are sent Pay with cash On phone w/ insurance >10 min Rejection for DD interaction WI Medicaid Portal down Un- alphabetized bag find Have to call and clarify a script Have to call EDTC "Can you get it ready now?" Patient out of refills "I want to speak to the supervisor" Rejection for Early Refill Patient or family yell at you
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Med needs a PA
Rejection for late refill
Client mentions Walgreens, CVS, etc.
You are called by the wrong name
On phone w/ insurance >30 min
"I want everything transferred"
Spilled medication
Specialty Pharmacy Required
Brand Medically Necessary Script
Patient here - med is out of stock
Client forgets name of med
Family arrives before meds are sent
Pay with cash
On phone w/ insurance >10 min
Rejection for DD interaction
WI Medicaid Portal down
Un-alphabetized bag find
Have to call and clarify a script
Have to call EDTC
"Can you get it ready now?"
Patient out of refills
"I want to speak to the supervisor"
Rejection for Early Refill
Patient or family yell at you