Patient here - med is out of stock Have to call EDTC Un- alphabetized bag find "I want to speak to the supervisor" Rejection for late refill Client forgets name of med Client mentions Walgreens, CVS, etc. Pay with cash Patient out of refills "Can you get it ready now?" "I want everything transferred" Brand Medically Necessary Script Rejection for Early Refill Med needs a PA Have to call and clarify a script On phone w/ insurance >30 min Family arrives before meds are sent Spilled medication Rejection for DD interaction On phone w/ insurance >10 min Patient or family yell at you WI Medicaid Portal down You are called by the wrong name Specialty Pharmacy Required Patient here - med is out of stock Have to call EDTC Un- alphabetized bag find "I want to speak to the supervisor" Rejection for late refill Client forgets name of med Client mentions Walgreens, CVS, etc. Pay with cash Patient out of refills "Can you get it ready now?" "I want everything transferred" Brand Medically Necessary Script Rejection for Early Refill Med needs a PA Have to call and clarify a script On phone w/ insurance >30 min Family arrives before meds are sent Spilled medication Rejection for DD interaction On phone w/ insurance >10 min Patient or family yell at you WI Medicaid Portal down You are called by the wrong name Specialty Pharmacy Required
(Print)
Patient here - med is out of stock
Have to call EDTC
Un-alphabetized bag find
"I want to speak to the supervisor"
Rejection for late refill
Client forgets name of med
Client mentions Walgreens, CVS, etc.
Pay with cash
Patient out of refills
"Can you get it ready now?"
"I want everything transferred"
Brand Medically Necessary Script
Rejection for Early Refill
Med needs a PA
Have to call and clarify a script
On phone w/ insurance >30 min
Family arrives before meds are sent
Spilled medication
Rejection for DD interaction
On phone w/ insurance >10 min
Patient or family yell at you
WI Medicaid Portal down
You are called by the wrong name
Specialty Pharmacy Required
