Rejection for Early Refill Brand Medically Necessary Script WI Medicaid Portal down Rejection for DD interaction Spilled medication Pay with cash "I want everything transferred" Have to call and clarify a script Client mentions Walgreens, CVS, etc. "Can you get it ready now?" Patient out of refills You are called by the wrong name Specialty Pharmacy Required Client forgets name of med Family arrives before meds are sent Have to call EDTC Med needs a PA Patient here - med is out of stock On phone w/ insurance >10 min On phone w/ insurance >30 min Patient or family yell at you Rejection for late refill Un- alphabetized bag find "I want to speak to the supervisor" Rejection for Early Refill Brand Medically Necessary Script WI Medicaid Portal down Rejection for DD interaction Spilled medication Pay with cash "I want everything transferred" Have to call and clarify a script Client mentions Walgreens, CVS, etc. "Can you get it ready now?" Patient out of refills You are called by the wrong name Specialty Pharmacy Required Client forgets name of med Family arrives before meds are sent Have to call EDTC Med needs a PA Patient here - med is out of stock On phone w/ insurance >10 min On phone w/ insurance >30 min Patient or family yell at you Rejection for late refill Un- alphabetized bag find "I want to speak to the supervisor"
(Print)
Rejection for Early Refill
Brand Medically Necessary Script
WI Medicaid Portal down
Rejection for DD interaction
Spilled medication
Pay with cash
"I want everything transferred"
Have to call and clarify a script
Client mentions Walgreens, CVS, etc.
"Can you get it ready now?"
Patient out of refills
You are called by the wrong name
Specialty Pharmacy Required
Client forgets name of med
Family arrives before meds are sent
Have to call EDTC
Med needs a PA
Patient here - med is out of stock
On phone w/ insurance >10 min
On phone w/ insurance >30 min
Patient or family yell at you
Rejection for late refill
Un-alphabetized bag find
"I want to speak to the supervisor"
