"Can you get it ready now?" Have to call and clarify a script "I want everything transferred" Family arrives before meds are sent Pay with cash "I want to speak to the supervisor" Have to call EDTC Spilled medication Client mentions Walgreens, CVS, etc. Med needs a PA On phone w/ insurance >10 min Un- alphabetized bag find Rejection for Early Refill You are called by the wrong name Patient or family yell at you Brand Medically Necessary Script Patient here - med is out of stock Specialty Pharmacy Required Rejection for DD interaction Client forgets name of med On phone w/ insurance >30 min WI Medicaid Portal down Patient out of refills Rejection for late refill "Can you get it ready now?" Have to call and clarify a script "I want everything transferred" Family arrives before meds are sent Pay with cash "I want to speak to the supervisor" Have to call EDTC Spilled medication Client mentions Walgreens, CVS, etc. Med needs a PA On phone w/ insurance >10 min Un- alphabetized bag find Rejection for Early Refill You are called by the wrong name Patient or family yell at you Brand Medically Necessary Script Patient here - med is out of stock Specialty Pharmacy Required Rejection for DD interaction Client forgets name of med On phone w/ insurance >30 min WI Medicaid Portal down Patient out of refills Rejection for late refill
(Print)
"Can you get it ready now?"
Have to call and clarify a script
"I want everything transferred"
Family arrives before meds are sent
Pay with cash
"I want to speak to the supervisor"
Have to call EDTC
Spilled medication
Client mentions Walgreens, CVS, etc.
Med needs a PA
On phone w/ insurance >10 min
Un-alphabetized bag find
Rejection for Early Refill
You are called by the wrong name
Patient or family yell at you
Brand Medically Necessary Script
Patient here - med is out of stock
Specialty Pharmacy Required
Rejection for DD interaction
Client forgets name of med
On phone w/ insurance >30 min
WI Medicaid Portal down
Patient out of refills
Rejection for late refill
