"I want everything transferred" Pay with cash Patient out of refills Spilled medication Med needs a PA Family arrives before meds are sent Client forgets name of med Patient here - med is out of stock "Can you get it ready now?" Patient or family yell at you Rejection for DD interaction Un- alphabetized bag find WI Medicaid Portal down Have to call and clarify a script On phone w/ insurance >30 min Rejection for Early Refill You are called by the wrong name Brand Medically Necessary Script On phone w/ insurance >10 min Rejection for late refill "I want to speak to the supervisor" Client mentions Walgreens, CVS, etc. Have to call EDTC Specialty Pharmacy Required "I want everything transferred" Pay with cash Patient out of refills Spilled medication Med needs a PA Family arrives before meds are sent Client forgets name of med Patient here - med is out of stock "Can you get it ready now?" Patient or family yell at you Rejection for DD interaction Un- alphabetized bag find WI Medicaid Portal down Have to call and clarify a script On phone w/ insurance >30 min Rejection for Early Refill You are called by the wrong name Brand Medically Necessary Script On phone w/ insurance >10 min Rejection for late refill "I want to speak to the supervisor" Client mentions Walgreens, CVS, etc. Have to call EDTC Specialty Pharmacy Required
(Print)
"I want everything transferred"
Pay with cash
Patient out of refills
Spilled medication
Med needs a PA
Family arrives before meds are sent
Client forgets name of med
Patient here - med is out of stock
"Can you get it ready now?"
Patient or family yell at you
Rejection for DD interaction
Un-alphabetized bag find
WI Medicaid Portal down
Have to call and clarify a script
On phone w/ insurance >30 min
Rejection for Early Refill
You are called by the wrong name
Brand Medically Necessary Script
On phone w/ insurance >10 min
Rejection for late refill
"I want to speak to the supervisor"
Client mentions Walgreens, CVS, etc.
Have to call EDTC
Specialty Pharmacy Required
