On phonew/insurance>10 minRejectionfor EarlyRefillSpecialtyPharmacyRequiredPatientout ofrefills"I want tospeak tothesupervisor""I wanteverythingtransferred"Un-alphabetizedbag findRejectionfor laterefillHave tocall andclarify ascriptClientmentionsWalgreens,CVS, etc.Haveto callEDTCPaywithcashRejectionfor DDinteractionOn phonew/insurance>30 minClientforgetsname ofmedPatienthere -med is outof stock"Can youget itreadynow?"Familyarrivesbefore medsare sentMedneedsa PABrandMedicallyNecessaryScriptYou arecalled bythe wrongnameWIMedicaidPortaldownPatient orfamily yellat youSpilledmedicationOn phonew/insurance>10 minRejectionfor EarlyRefillSpecialtyPharmacyRequiredPatientout ofrefills"I want tospeak tothesupervisor""I wanteverythingtransferred"Un-alphabetizedbag findRejectionfor laterefillHave tocall andclarify ascriptClientmentionsWalgreens,CVS, etc.Haveto callEDTCPaywithcashRejectionfor DDinteractionOn phonew/insurance>30 minClientforgetsname ofmedPatienthere -med is outof stock"Can youget itreadynow?"Familyarrivesbefore medsare sentMedneedsa PABrandMedicallyNecessaryScriptYou arecalled bythe wrongnameWIMedicaidPortaldownPatient orfamily yellat youSpilledmedication

Pharmacy Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On phone w/ insurance >10 min
  2. Rejection for Early Refill
  3. Specialty Pharmacy Required
  4. Patient out of refills
  5. "I want to speak to the supervisor"
  6. "I want everything transferred"
  7. Un-alphabetized bag find
  8. Rejection for late refill
  9. Have to call and clarify a script
  10. Client mentions Walgreens, CVS, etc.
  11. Have to call EDTC
  12. Pay with cash
  13. Rejection for DD interaction
  14. On phone w/ insurance >30 min
  15. Client forgets name of med
  16. Patient here - med is out of stock
  17. "Can you get it ready now?"
  18. Family arrives before meds are sent
  19. Med needs a PA
  20. Brand Medically Necessary Script
  21. You are called by the wrong name
  22. WI Medicaid Portal down
  23. Patient or family yell at you
  24. Spilled medication