This bingo card has a free space and 24 words: Patient out of refills, You are called by the wrong name, "I want to speak to the supervisor", Patient here - med is out of stock, Patient or family yell at you, "Can you get it ready now?", On phone w/ insurance >10 min, On phone w/ insurance >30 min, Have to call and clarify a script, Client mentions Walgreens, CVS, etc., Client forgets name of med, Med needs a PA, Rejection for Early Refill, Rejection for late refill, Rejection for DD interaction, WI Medicaid Portal down, Specialty Pharmacy Required, "I want everything transferred", Un-alphabetized bag find, Pay with cash, Have to call EDTC, Family arrives before meds are sent, Brand Medically Necessary Script and Spilled medication.
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