1 BDDaccount,with NOSHA note.TransfertoRHRP.Caller is at aDIA location,needing a201 faxed.Explainedthe PACTact.Scheduled8 separateServiceMembers.1 transfer totheinternationalline.ReissuedoneFedExpackage.Explainedbenefit ofE-Portal,3 times.Caller is notauthorizedon theaccount.2 PRMtickets.3 calls withoutputting theServiceMember onhold.5 ASMDones.2 casesnot yetprepped.ExplainedACE orIMO.Wasasked thehours ofoperation.Sent tworeferralsback tothe VA.Gave 1servicemember theclaimant ID.1 call withBloodPressurechecks.5 transfersto CaseSpecialists.3 transfersto RSD forTelehealth.1 transferto CS foran SASrequest.Added 3authorizedspeakers.Made 3servicememberslaugh.Fixed anaddress.1 BDDaccount,with NOSHA note.TransfertoRHRP.Caller is at aDIA location,needing a201 faxed.Explainedthe PACTact.Scheduled8 separateServiceMembers.1 transfer totheinternationalline.ReissuedoneFedExpackage.Explainedbenefit ofE-Portal,3 times.Caller is notauthorizedon theaccount.2 PRMtickets.3 calls withoutputting theServiceMember onhold.5 ASMDones.2 casesnot yetprepped.ExplainedACE orIMO.Wasasked thehours ofoperation.Sent tworeferralsback tothe VA.Gave 1servicemember theclaimant ID.1 call withBloodPressurechecks.5 transfersto CaseSpecialists.3 transfersto RSD forTelehealth.1 transferto CS foran SASrequest.Added 3authorizedspeakers.Made 3servicememberslaugh.Fixed anaddress.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 1 BDD account, with NO SHA note.
  2. Transfer to RHRP.
  3. Caller is at a DIA location, needing a 201 faxed.
  4. Explained the PACT act.
  5. Scheduled 8 separate Service Members.
  6. 1 transfer to the international line.
  7. Reissued one FedEx package.
  8. Explained benefit of E-Portal, 3 times.
  9. Caller is not authorized on the account.
  10. 2 PRM tickets.
  11. 3 calls without putting the Service Member on hold.
  12. 5 ASM Dones.
  13. 2 cases not yet prepped.
  14. Explained ACE or IMO.
  15. Was asked the hours of operation.
  16. Sent two referrals back to the VA.
  17. Gave 1 service member the claimant ID.
  18. 1 call with Blood Pressure checks.
  19. 5 transfers to Case Specialists.
  20. 3 transfers to RSD for Telehealth.
  21. 1 transfer to CS for an SAS request.
  22. Added 3 authorized speakers.
  23. Made 3 service members laugh.
  24. Fixed an address.