QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Caller is not authorized on the account.
2. Made 3 service members laugh.
3. 1 BDD account, with NO SHA note.
4. Gave 1 service member the claimant ID.
5. 1 transfer to CS for an SAS request.
6. Fixed an address.
7. 3 transfers to RSD for Telehealth.
8. Explained the PACT act.
9. Sent two referrals back to the VA.
10. 1 call with Blood Pressure checks.
11. Reissued one FedEx package.
12. 3 calls without putting the Service Member on hold.
13. Explained ACE or IMO.
14. 5 transfers to Case Specialists.
15. 1 transfer to the international line.
16. 2 PRM tickets.
17. Transfer to RHRP.
18. Was asked the hours of operation.
19. 5 ASM Dones.
20. 2 cases not yet prepped.
21. Added 3 authorized speakers.
22. Caller is at a DIA location, needing a 201 faxed.
23. Scheduled 8 separate Service Members.
24. Explained benefit of E-Portal, 3 times.