Fixed an address. Made 3 service members laugh. 1 call with Blood Pressure checks. 3 calls without putting the Service Member on hold. Explained ACE or IMO. 2 cases not yet prepped. Explained the PACT act. 2 PRM tickets. Gave 1 service member the claimant ID. 5 ASM Dones. Scheduled 8 separate Service Members. 1 transfer to the international line. Caller is at a DIA location, needing a 201 faxed. Caller is not authorized on the account. 3 transfers to RSD for Telehealth. Transfer to RHRP. Added 3 authorized speakers. 1 BDD account, with NO SHA note. Explained benefit of E-Portal, 3 times. 5 transfers to Case Specialists. Sent two referrals back to the VA. Was asked the hours of operation. Reissued one FedEx package. 1 transfer to CS for an SAS request. Fixed an address. Made 3 service members laugh. 1 call with Blood Pressure checks. 3 calls without putting the Service Member on hold. Explained ACE or IMO. 2 cases not yet prepped. Explained the PACT act. 2 PRM tickets. Gave 1 service member the claimant ID. 5 ASM Dones. Scheduled 8 separate Service Members. 1 transfer to the international line. Caller is at a DIA location, needing a 201 faxed. Caller is not authorized on the account. 3 transfers to RSD for Telehealth. Transfer to RHRP. Added 3 authorized speakers. 1 BDD account, with NO SHA note. Explained benefit of E-Portal, 3 times. 5 transfers to Case Specialists. Sent two referrals back to the VA. Was asked the hours of operation. Reissued one FedEx package. 1 transfer to CS for an SAS request.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Fixed an address.
Made 3 service members laugh.
1 call with Blood Pressure checks.
3 calls without putting the Service Member on hold.
Explained ACE or IMO.
2 cases not yet prepped.
Explained the PACT act.
2 PRM tickets.
Gave 1 service member the claimant ID.
5 ASM Dones.
Scheduled 8 separate Service Members.
1 transfer to the international line.
Caller is at a DIA location, needing a 201 faxed.
Caller is not authorized on the account.
3 transfers to RSD for Telehealth.
Transfer to RHRP.
Added 3 authorized speakers.
1 BDD account, with NO SHA note.
Explained benefit of E-Portal, 3 times.
5 transfers to Case Specialists.
Sent two referrals back to the VA.
Was asked the hours of operation.
Reissued one FedEx package.
1 transfer to CS for an SAS request.