Transfer to RHRP. Explained the PACT act. 5 ASM Dones. 3 calls without putting the Service Member on hold. Caller is not authorized on the account. 5 transfers to Case Specialists. 2 PRM tickets. Added 3 authorized speakers. Gave 1 service member the claimant ID. Explained ACE or IMO. Reissued one FedEx package. Was asked the hours of operation. 1 BDD account, with NO SHA note. Fixed an address. 1 call with Blood Pressure checks. Caller is at a DIA location, needing a 201 faxed. Sent two referrals back to the VA. 2 cases not yet prepped. 1 transfer to CS for an SAS request. Explained benefit of E-Portal, 3 times. Scheduled 8 separate Service Members. 3 transfers to RSD for Telehealth. 1 transfer to the international line. Made 3 service members laugh. Transfer to RHRP. Explained the PACT act. 5 ASM Dones. 3 calls without putting the Service Member on hold. Caller is not authorized on the account. 5 transfers to Case Specialists. 2 PRM tickets. Added 3 authorized speakers. Gave 1 service member the claimant ID. Explained ACE or IMO. Reissued one FedEx package. Was asked the hours of operation. 1 BDD account, with NO SHA note. Fixed an address. 1 call with Blood Pressure checks. Caller is at a DIA location, needing a 201 faxed. Sent two referrals back to the VA. 2 cases not yet prepped. 1 transfer to CS for an SAS request. Explained benefit of E-Portal, 3 times. Scheduled 8 separate Service Members. 3 transfers to RSD for Telehealth. 1 transfer to the international line. Made 3 service members laugh.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transfer to RHRP.
Explained the PACT act.
5 ASM Dones.
3 calls without putting the Service Member on hold.
Caller is not authorized on the account.
5 transfers to Case Specialists.
2 PRM tickets.
Added 3 authorized speakers.
Gave 1 service member the claimant ID.
Explained ACE or IMO.
Reissued one FedEx package.
Was asked the hours of operation.
1 BDD account, with NO SHA note.
Fixed an address.
1 call with Blood Pressure checks.
Caller is at a DIA location, needing a 201 faxed.
Sent two referrals back to the VA.
2 cases not yet prepped.
1 transfer to CS for an SAS request.
Explained benefit of E-Portal, 3 times.
Scheduled 8 separate Service Members.
3 transfers to RSD for Telehealth.
1 transfer to the international line.
Made 3 service members laugh.