QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Was asked the hours of operation.
2. Explained ACE or IMO.
3. 3 calls without putting the Service Member on hold.
4. Made 3 service members laugh.
5. Explained the PACT act.
6. 1 transfer to CS for an SAS request.
7. 3 transfers to RSD for Telehealth.
8. 5 transfers to Case Specialists.
9. Scheduled 8 separate Service Members.
10. 1 transfer to the international line.
11. Sent two referrals back to the VA.
12. 2 cases not yet prepped.
13. 5 ASM Dones.
14. Fixed an address.
15. 1 call with Blood Pressure checks.
16. Caller is at a DIA location, needing a 201 faxed.
17. Explained benefit of E-Portal, 3 times.
18. 2 PRM tickets.
19. Added 3 authorized speakers.
20. Caller is not authorized on the account.
21. Gave 1 service member the claimant ID.
22. 1 BDD account, with NO SHA note.
23. Transfer to RHRP.
24. Reissued one FedEx package.