Added 3authorizedspeakers.1 call withBloodPressurechecks.5 ASMDones.Caller is notauthorizedon theaccount.Made 3servicememberslaugh.Sent tworeferralsback tothe VA.Caller is at aDIA location,needing a201 faxed.1 transfer totheinternationalline.Gave 1servicemember theclaimant ID.Explainedbenefit ofE-Portal,3 times.Explainedthe PACTact.Wasasked thehours ofoperation.ExplainedACE orIMO.5 transfersto CaseSpecialists.ReissuedoneFedExpackage.2 PRMtickets.1 BDDaccount,with NOSHA note.2 casesnot yetprepped.Fixed anaddress.Scheduled8 separateServiceMembers.3 transfersto RSD forTelehealth.3 calls withoutputting theServiceMember onhold.TransfertoRHRP.1 transferto CS foran SASrequest.Added 3authorizedspeakers.1 call withBloodPressurechecks.5 ASMDones.Caller is notauthorizedon theaccount.Made 3servicememberslaugh.Sent tworeferralsback tothe VA.Caller is at aDIA location,needing a201 faxed.1 transfer totheinternationalline.Gave 1servicemember theclaimant ID.Explainedbenefit ofE-Portal,3 times.Explainedthe PACTact.Wasasked thehours ofoperation.ExplainedACE orIMO.5 transfersto CaseSpecialists.ReissuedoneFedExpackage.2 PRMtickets.1 BDDaccount,with NOSHA note.2 casesnot yetprepped.Fixed anaddress.Scheduled8 separateServiceMembers.3 transfersto RSD forTelehealth.3 calls withoutputting theServiceMember onhold.TransfertoRHRP.1 transferto CS foran SASrequest.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added 3 authorized speakers.
  2. 1 call with Blood Pressure checks.
  3. 5 ASM Dones.
  4. Caller is not authorized on the account.
  5. Made 3 service members laugh.
  6. Sent two referrals back to the VA.
  7. Caller is at a DIA location, needing a 201 faxed.
  8. 1 transfer to the international line.
  9. Gave 1 service member the claimant ID.
  10. Explained benefit of E-Portal, 3 times.
  11. Explained the PACT act.
  12. Was asked the hours of operation.
  13. Explained ACE or IMO.
  14. 5 transfers to Case Specialists.
  15. Reissued one FedEx package.
  16. 2 PRM tickets.
  17. 1 BDD account, with NO SHA note.
  18. 2 cases not yet prepped.
  19. Fixed an address.
  20. Scheduled 8 separate Service Members.
  21. 3 transfers to RSD for Telehealth.
  22. 3 calls without putting the Service Member on hold.
  23. Transfer to RHRP.
  24. 1 transfer to CS for an SAS request.