Gave 1servicemember theclaimant ID.3 transfersto RSD forTelehealth.Wasasked thehours ofoperation.Caller is notauthorizedon theaccount.1 transfer totheinternationalline.ReissuedoneFedExpackage.Scheduled8 separateServiceMembers.Made 3servicememberslaugh.Explainedthe PACTact.Caller is at aDIA location,needing a201 faxed.5 transfersto CaseSpecialists.Explainedbenefit ofE-Portal,3 times.2 casesnot yetprepped.ExplainedACE orIMO.Added 3authorizedspeakers.Fixed anaddress.1 BDDaccount,with NOSHA note.1 call withBloodPressurechecks.Sent tworeferralsback tothe VA.1 transferto CS foran SASrequest.2 PRMtickets.5 ASMDones.TransfertoRHRP.3 calls withoutputting theServiceMember onhold.Gave 1servicemember theclaimant ID.3 transfersto RSD forTelehealth.Wasasked thehours ofoperation.Caller is notauthorizedon theaccount.1 transfer totheinternationalline.ReissuedoneFedExpackage.Scheduled8 separateServiceMembers.Made 3servicememberslaugh.Explainedthe PACTact.Caller is at aDIA location,needing a201 faxed.5 transfersto CaseSpecialists.Explainedbenefit ofE-Portal,3 times.2 casesnot yetprepped.ExplainedACE orIMO.Added 3authorizedspeakers.Fixed anaddress.1 BDDaccount,with NOSHA note.1 call withBloodPressurechecks.Sent tworeferralsback tothe VA.1 transferto CS foran SASrequest.2 PRMtickets.5 ASMDones.TransfertoRHRP.3 calls withoutputting theServiceMember onhold.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave 1 service member the claimant ID.
  2. 3 transfers to RSD for Telehealth.
  3. Was asked the hours of operation.
  4. Caller is not authorized on the account.
  5. 1 transfer to the international line.
  6. Reissued one FedEx package.
  7. Scheduled 8 separate Service Members.
  8. Made 3 service members laugh.
  9. Explained the PACT act.
  10. Caller is at a DIA location, needing a 201 faxed.
  11. 5 transfers to Case Specialists.
  12. Explained benefit of E-Portal, 3 times.
  13. 2 cases not yet prepped.
  14. Explained ACE or IMO.
  15. Added 3 authorized speakers.
  16. Fixed an address.
  17. 1 BDD account, with NO SHA note.
  18. 1 call with Blood Pressure checks.
  19. Sent two referrals back to the VA.
  20. 1 transfer to CS for an SAS request.
  21. 2 PRM tickets.
  22. 5 ASM Dones.
  23. Transfer to RHRP.
  24. 3 calls without putting the Service Member on hold.