2 PRMtickets.Wasasked thehours ofoperation.1 call withBloodPressurechecks.ReissuedoneFedExpackage.3 calls withoutputting theServiceMember onhold.2 casesnot yetprepped.5 transfersto CaseSpecialists.Caller is at aDIA location,needing a201 faxed.Made 3servicememberslaugh.3 transfersto RSD forTelehealth.Fixed anaddress.Explainedthe PACTact.1 transferto CS foran SASrequest.Scheduled8 separateServiceMembers.1 transfer totheinternationalline.Sent tworeferralsback tothe VA.TransfertoRHRP.Explainedbenefit ofE-Portal,3 times.5 ASMDones.ExplainedACE orIMO.Caller is notauthorizedon theaccount.Added 3authorizedspeakers.1 BDDaccount,with NOSHA note.Gave 1servicemember theclaimant ID.2 PRMtickets.Wasasked thehours ofoperation.1 call withBloodPressurechecks.ReissuedoneFedExpackage.3 calls withoutputting theServiceMember onhold.2 casesnot yetprepped.5 transfersto CaseSpecialists.Caller is at aDIA location,needing a201 faxed.Made 3servicememberslaugh.3 transfersto RSD forTelehealth.Fixed anaddress.Explainedthe PACTact.1 transferto CS foran SASrequest.Scheduled8 separateServiceMembers.1 transfer totheinternationalline.Sent tworeferralsback tothe VA.TransfertoRHRP.Explainedbenefit ofE-Portal,3 times.5 ASMDones.ExplainedACE orIMO.Caller is notauthorizedon theaccount.Added 3authorizedspeakers.1 BDDaccount,with NOSHA note.Gave 1servicemember theclaimant ID.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 PRM tickets.
  2. Was asked the hours of operation.
  3. 1 call with Blood Pressure checks.
  4. Reissued one FedEx package.
  5. 3 calls without putting the Service Member on hold.
  6. 2 cases not yet prepped.
  7. 5 transfers to Case Specialists.
  8. Caller is at a DIA location, needing a 201 faxed.
  9. Made 3 service members laugh.
  10. 3 transfers to RSD for Telehealth.
  11. Fixed an address.
  12. Explained the PACT act.
  13. 1 transfer to CS for an SAS request.
  14. Scheduled 8 separate Service Members.
  15. 1 transfer to the international line.
  16. Sent two referrals back to the VA.
  17. Transfer to RHRP.
  18. Explained benefit of E-Portal, 3 times.
  19. 5 ASM Dones.
  20. Explained ACE or IMO.
  21. Caller is not authorized on the account.
  22. Added 3 authorized speakers.
  23. 1 BDD account, with NO SHA note.
  24. Gave 1 service member the claimant ID.