Scheduled8 separateServiceMembers.2 casesnot yetprepped.Made 3servicememberslaugh.Explainedthe PACTact.TransfertoRHRP.1 call withBloodPressurechecks.2 PRMtickets.Gave 1servicemember theclaimant ID.1 transfer totheinternationalline.Explainedbenefit ofE-Portal,3 times.5 transfersto CaseSpecialists.5 ASMDones.3 calls withoutputting theServiceMember onhold.Caller is notauthorizedon theaccount.Caller is at aDIA location,needing a201 faxed.ExplainedACE orIMO.ReissuedoneFedExpackage.Added 3authorizedspeakers.Fixed anaddress.Sent tworeferralsback tothe VA.3 transfersto RSD forTelehealth.1 transferto CS foran SASrequest.1 BDDaccount,with NOSHA note.Wasasked thehours ofoperation.Scheduled8 separateServiceMembers.2 casesnot yetprepped.Made 3servicememberslaugh.Explainedthe PACTact.TransfertoRHRP.1 call withBloodPressurechecks.2 PRMtickets.Gave 1servicemember theclaimant ID.1 transfer totheinternationalline.Explainedbenefit ofE-Portal,3 times.5 transfersto CaseSpecialists.5 ASMDones.3 calls withoutputting theServiceMember onhold.Caller is notauthorizedon theaccount.Caller is at aDIA location,needing a201 faxed.ExplainedACE orIMO.ReissuedoneFedExpackage.Added 3authorizedspeakers.Fixed anaddress.Sent tworeferralsback tothe VA.3 transfersto RSD forTelehealth.1 transferto CS foran SASrequest.1 BDDaccount,with NOSHA note.Wasasked thehours ofoperation.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled 8 separate Service Members.
  2. 2 cases not yet prepped.
  3. Made 3 service members laugh.
  4. Explained the PACT act.
  5. Transfer to RHRP.
  6. 1 call with Blood Pressure checks.
  7. 2 PRM tickets.
  8. Gave 1 service member the claimant ID.
  9. 1 transfer to the international line.
  10. Explained benefit of E-Portal, 3 times.
  11. 5 transfers to Case Specialists.
  12. 5 ASM Dones.
  13. 3 calls without putting the Service Member on hold.
  14. Caller is not authorized on the account.
  15. Caller is at a DIA location, needing a 201 faxed.
  16. Explained ACE or IMO.
  17. Reissued one FedEx package.
  18. Added 3 authorized speakers.
  19. Fixed an address.
  20. Sent two referrals back to the VA.
  21. 3 transfers to RSD for Telehealth.
  22. 1 transfer to CS for an SAS request.
  23. 1 BDD account, with NO SHA note.
  24. Was asked the hours of operation.