Wasasked thehours ofoperation.1 transfer totheinternationalline.1 call withBloodPressurechecks.TransfertoRHRP.1 BDDaccount,with NOSHA note.2 casesnot yetprepped.5 ASMDones.3 transfersto RSD forTelehealth.2 PRMtickets.Sent tworeferralsback tothe VA.Added 3authorizedspeakers.Gave 1servicemember theclaimant ID.1 transferto CS foran SASrequest.Fixed anaddress.Explainedbenefit ofE-Portal,3 times.5 transfersto CaseSpecialists.3 calls withoutputting theServiceMember onhold.ReissuedoneFedExpackage.Explainedthe PACTact.ExplainedACE orIMO.Scheduled8 separateServiceMembers.Made 3servicememberslaugh.Caller is at aDIA location,needing a201 faxed.Caller is notauthorizedon theaccount.Wasasked thehours ofoperation.1 transfer totheinternationalline.1 call withBloodPressurechecks.TransfertoRHRP.1 BDDaccount,with NOSHA note.2 casesnot yetprepped.5 ASMDones.3 transfersto RSD forTelehealth.2 PRMtickets.Sent tworeferralsback tothe VA.Added 3authorizedspeakers.Gave 1servicemember theclaimant ID.1 transferto CS foran SASrequest.Fixed anaddress.Explainedbenefit ofE-Portal,3 times.5 transfersto CaseSpecialists.3 calls withoutputting theServiceMember onhold.ReissuedoneFedExpackage.Explainedthe PACTact.ExplainedACE orIMO.Scheduled8 separateServiceMembers.Made 3servicememberslaugh.Caller is at aDIA location,needing a201 faxed.Caller is notauthorizedon theaccount.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Was asked the hours of operation.
  2. 1 transfer to the international line.
  3. 1 call with Blood Pressure checks.
  4. Transfer to RHRP.
  5. 1 BDD account, with NO SHA note.
  6. 2 cases not yet prepped.
  7. 5 ASM Dones.
  8. 3 transfers to RSD for Telehealth.
  9. 2 PRM tickets.
  10. Sent two referrals back to the VA.
  11. Added 3 authorized speakers.
  12. Gave 1 service member the claimant ID.
  13. 1 transfer to CS for an SAS request.
  14. Fixed an address.
  15. Explained benefit of E-Portal, 3 times.
  16. 5 transfers to Case Specialists.
  17. 3 calls without putting the Service Member on hold.
  18. Reissued one FedEx package.
  19. Explained the PACT act.
  20. Explained ACE or IMO.
  21. Scheduled 8 separate Service Members.
  22. Made 3 service members laugh.
  23. Caller is at a DIA location, needing a 201 faxed.
  24. Caller is not authorized on the account.