Added 3authorizedspeakers.2 casesnot yetprepped.1 transfer totheinternationalline.3 calls withoutputting theServiceMember onhold.1 call withBloodPressurechecks.2 PRMtickets.Explainedbenefit ofE-Portal,3 times.3 transfersto RSD forTelehealth.ReissuedoneFedExpackage.Scheduled8 separateServiceMembers.Fixed anaddress.Caller is notauthorizedon theaccount.TransfertoRHRP.ExplainedACE orIMO.Wasasked thehours ofoperation.1 BDDaccount,with NOSHA note.1 transferto CS foran SASrequest.Caller is at aDIA location,needing a201 faxed.Gave 1servicemember theclaimant ID.Made 3servicememberslaugh.Sent tworeferralsback tothe VA.Explainedthe PACTact.5 ASMDones.5 transfersto CaseSpecialists.Added 3authorizedspeakers.2 casesnot yetprepped.1 transfer totheinternationalline.3 calls withoutputting theServiceMember onhold.1 call withBloodPressurechecks.2 PRMtickets.Explainedbenefit ofE-Portal,3 times.3 transfersto RSD forTelehealth.ReissuedoneFedExpackage.Scheduled8 separateServiceMembers.Fixed anaddress.Caller is notauthorizedon theaccount.TransfertoRHRP.ExplainedACE orIMO.Wasasked thehours ofoperation.1 BDDaccount,with NOSHA note.1 transferto CS foran SASrequest.Caller is at aDIA location,needing a201 faxed.Gave 1servicemember theclaimant ID.Made 3servicememberslaugh.Sent tworeferralsback tothe VA.Explainedthe PACTact.5 ASMDones.5 transfersto CaseSpecialists.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added 3 authorized speakers.
  2. 2 cases not yet prepped.
  3. 1 transfer to the international line.
  4. 3 calls without putting the Service Member on hold.
  5. 1 call with Blood Pressure checks.
  6. 2 PRM tickets.
  7. Explained benefit of E-Portal, 3 times.
  8. 3 transfers to RSD for Telehealth.
  9. Reissued one FedEx package.
  10. Scheduled 8 separate Service Members.
  11. Fixed an address.
  12. Caller is not authorized on the account.
  13. Transfer to RHRP.
  14. Explained ACE or IMO.
  15. Was asked the hours of operation.
  16. 1 BDD account, with NO SHA note.
  17. 1 transfer to CS for an SAS request.
  18. Caller is at a DIA location, needing a 201 faxed.
  19. Gave 1 service member the claimant ID.
  20. Made 3 service members laugh.
  21. Sent two referrals back to the VA.
  22. Explained the PACT act.
  23. 5 ASM Dones.
  24. 5 transfers to Case Specialists.