QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Gave 1 service member the claimant ID.
2. Added 3 authorized speakers.
3. 2 PRM tickets.
4. 3 transfers to RSD for Telehealth.
5. Explained benefit of E-Portal, 3 times.
6. 1 transfer to the international line.
7. Caller is not authorized on the account.
8. 3 calls without putting the Service Member on hold.
9. Transfer to RHRP.
10. 2 cases not yet prepped.
11. Reissued one FedEx package.
12. Sent two referrals back to the VA.
13. Made 3 service members laugh.
14. 5 ASM Dones.
15. Was asked the hours of operation.
16. 1 transfer to CS for an SAS request.
17. Explained ACE or IMO.
18. Explained the PACT act.
19. 1 BDD account, with NO SHA note.
20. 1 call with Blood Pressure checks.
21. 5 transfers to Case Specialists.
22. Fixed an address.
23. Caller is at a DIA location, needing a 201 faxed.
24. Scheduled 8 separate Service Members.