Explainedthe PACTact.1 BDDaccount,with NOSHA note.1 call withBloodPressurechecks.Wasasked thehours ofoperation.TransfertoRHRP.2 PRMtickets.ReissuedoneFedExpackage.1 transfer totheinternationalline.5 transfersto CaseSpecialists.Sent tworeferralsback tothe VA.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.5 ASMDones.Gave 1servicemember theclaimant ID.3 transfersto RSD forTelehealth.3 calls withoutputting theServiceMember onhold.Added 3authorizedspeakers.Scheduled8 separateServiceMembers.Caller is notauthorizedon theaccount.Caller is at aDIA location,needing a201 faxed.ExplainedACE orIMO.Fixed anaddress.2 casesnot yetprepped.Made 3servicememberslaugh.Explainedthe PACTact.1 BDDaccount,with NOSHA note.1 call withBloodPressurechecks.Wasasked thehours ofoperation.TransfertoRHRP.2 PRMtickets.ReissuedoneFedExpackage.1 transfer totheinternationalline.5 transfersto CaseSpecialists.Sent tworeferralsback tothe VA.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.5 ASMDones.Gave 1servicemember theclaimant ID.3 transfersto RSD forTelehealth.3 calls withoutputting theServiceMember onhold.Added 3authorizedspeakers.Scheduled8 separateServiceMembers.Caller is notauthorizedon theaccount.Caller is at aDIA location,needing a201 faxed.ExplainedACE orIMO.Fixed anaddress.2 casesnot yetprepped.Made 3servicememberslaugh.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained the PACT act.
  2. 1 BDD account, with NO SHA note.
  3. 1 call with Blood Pressure checks.
  4. Was asked the hours of operation.
  5. Transfer to RHRP.
  6. 2 PRM tickets.
  7. Reissued one FedEx package.
  8. 1 transfer to the international line.
  9. 5 transfers to Case Specialists.
  10. Sent two referrals back to the VA.
  11. 1 transfer to CS for an SAS request.
  12. Explained benefit of E-Portal, 3 times.
  13. 5 ASM Dones.
  14. Gave 1 service member the claimant ID.
  15. 3 transfers to RSD for Telehealth.
  16. 3 calls without putting the Service Member on hold.
  17. Added 3 authorized speakers.
  18. Scheduled 8 separate Service Members.
  19. Caller is not authorized on the account.
  20. Caller is at a DIA location, needing a 201 faxed.
  21. Explained ACE or IMO.
  22. Fixed an address.
  23. 2 cases not yet prepped.
  24. Made 3 service members laugh.