TransfertoRHRP.Explainedthe PACTact.5 ASMDones.3 calls withoutputting theServiceMember onhold.Caller is notauthorizedon theaccount.5 transfersto CaseSpecialists.2 PRMtickets.Added 3authorizedspeakers.Gave 1servicemember theclaimant ID.ExplainedACE orIMO.ReissuedoneFedExpackage.Wasasked thehours ofoperation.1 BDDaccount,with NOSHA note.Fixed anaddress.1 call withBloodPressurechecks.Caller is at aDIA location,needing a201 faxed.Sent tworeferralsback tothe VA.2 casesnot yetprepped.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.Scheduled8 separateServiceMembers.3 transfersto RSD forTelehealth.1 transfer totheinternationalline.Made 3servicememberslaugh.TransfertoRHRP.Explainedthe PACTact.5 ASMDones.3 calls withoutputting theServiceMember onhold.Caller is notauthorizedon theaccount.5 transfersto CaseSpecialists.2 PRMtickets.Added 3authorizedspeakers.Gave 1servicemember theclaimant ID.ExplainedACE orIMO.ReissuedoneFedExpackage.Wasasked thehours ofoperation.1 BDDaccount,with NOSHA note.Fixed anaddress.1 call withBloodPressurechecks.Caller is at aDIA location,needing a201 faxed.Sent tworeferralsback tothe VA.2 casesnot yetprepped.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.Scheduled8 separateServiceMembers.3 transfersto RSD forTelehealth.1 transfer totheinternationalline.Made 3servicememberslaugh.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to RHRP.
  2. Explained the PACT act.
  3. 5 ASM Dones.
  4. 3 calls without putting the Service Member on hold.
  5. Caller is not authorized on the account.
  6. 5 transfers to Case Specialists.
  7. 2 PRM tickets.
  8. Added 3 authorized speakers.
  9. Gave 1 service member the claimant ID.
  10. Explained ACE or IMO.
  11. Reissued one FedEx package.
  12. Was asked the hours of operation.
  13. 1 BDD account, with NO SHA note.
  14. Fixed an address.
  15. 1 call with Blood Pressure checks.
  16. Caller is at a DIA location, needing a 201 faxed.
  17. Sent two referrals back to the VA.
  18. 2 cases not yet prepped.
  19. 1 transfer to CS for an SAS request.
  20. Explained benefit of E-Portal, 3 times.
  21. Scheduled 8 separate Service Members.
  22. 3 transfers to RSD for Telehealth.
  23. 1 transfer to the international line.
  24. Made 3 service members laugh.