QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Scheduled 8 separate Service Members.
2. Caller is at a DIA location, needing a 201 faxed.
3. Explained ACE or IMO.
4. Explained benefit of E-Portal, 3 times.
5. Made 3 service members laugh.
6. 5 transfers to Case Specialists.
7. Caller is not authorized on the account.
8. 1 transfer to the international line.
9. 3 transfers to RSD for Telehealth.
10. Added 3 authorized speakers.
11. Fixed an address.
12. Reissued one FedEx package.
13. Was asked the hours of operation.
14. 1 BDD account, with NO SHA note.
15. Sent two referrals back to the VA.
16. 2 PRM tickets.
17. Explained the PACT act.
18. 3 calls without putting the Service Member on hold.
19. Gave 1 service member the claimant ID.
20. 2 cases not yet prepped.
21. Transfer to RHRP.
22. 1 transfer to CS for an SAS request.
23. 5 ASM Dones.
24. 1 call with Blood Pressure checks.