Scheduled8 separateServiceMembers.Gave 1servicemember theclaimant ID.2 PRMtickets.5 ASMDones.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.ReissuedoneFedExpackage.3 calls withoutputting theServiceMember onhold.2 casesnot yetprepped.1 BDDaccount,with NOSHA note.5 transfersto CaseSpecialists.Wasasked thehours ofoperation.Caller is notauthorizedon theaccount.3 transfersto RSD forTelehealth.1 transfer totheinternationalline.Sent tworeferralsback tothe VA.ExplainedACE orIMO.Explainedthe PACTact.Caller is at aDIA location,needing a201 faxed.Added 3authorizedspeakers.1 call withBloodPressurechecks.Fixed anaddress.Made 3servicememberslaugh.TransfertoRHRP.Scheduled8 separateServiceMembers.Gave 1servicemember theclaimant ID.2 PRMtickets.5 ASMDones.1 transferto CS foran SASrequest.Explainedbenefit ofE-Portal,3 times.ReissuedoneFedExpackage.3 calls withoutputting theServiceMember onhold.2 casesnot yetprepped.1 BDDaccount,with NOSHA note.5 transfersto CaseSpecialists.Wasasked thehours ofoperation.Caller is notauthorizedon theaccount.3 transfersto RSD forTelehealth.1 transfer totheinternationalline.Sent tworeferralsback tothe VA.ExplainedACE orIMO.Explainedthe PACTact.Caller is at aDIA location,needing a201 faxed.Added 3authorizedspeakers.1 call withBloodPressurechecks.Fixed anaddress.Made 3servicememberslaugh.TransfertoRHRP.

QTC Tier 1 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled 8 separate Service Members.
  2. Gave 1 service member the claimant ID.
  3. 2 PRM tickets.
  4. 5 ASM Dones.
  5. 1 transfer to CS for an SAS request.
  6. Explained benefit of E-Portal, 3 times.
  7. Reissued one FedEx package.
  8. 3 calls without putting the Service Member on hold.
  9. 2 cases not yet prepped.
  10. 1 BDD account, with NO SHA note.
  11. 5 transfers to Case Specialists.
  12. Was asked the hours of operation.
  13. Caller is not authorized on the account.
  14. 3 transfers to RSD for Telehealth.
  15. 1 transfer to the international line.
  16. Sent two referrals back to the VA.
  17. Explained ACE or IMO.
  18. Explained the PACT act.
  19. Caller is at a DIA location, needing a 201 faxed.
  20. Added 3 authorized speakers.
  21. 1 call with Blood Pressure checks.
  22. Fixed an address.
  23. Made 3 service members laugh.
  24. Transfer to RHRP.