(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Microsoft Teams issues
Any Adobe Install
AD Password Reset
User is using a computer that is not assigned to them
x509 error
Konica Service Call
Standup is over 15 mins
Outlook Profile Rebuild
Task Queue is empty
First Call Resolution
Wrong Number
Virus Call (pop up about virus or something similar where a scan is needed)
MFA Reset
User asks is if it is okay to put on speaker phone
Password Sync issue (computer using old password to sign in)
MES Java install
Need File
Restore
P1 Incident
New Computer Setup
Someone's pet joins a Teams Meeting
10 Self Submit Tickets completed in one day
Expired AD Password
Standup is under 5 mins
Customer has to end the call because they have another appointment
User asks when they can get a new laptop
Software Center forces Fetch Agent to restart their computer
10 Tasks are completed in one day
BitLocker Recovery Key
Office Wireless Certificate issue
Customer Reopens case after it was resolved
Map a network drive
You hear a pet on a Call
LAPs did not give a password
Wanting Permanent Local Admin Access
Agent took 15+ inbound calls in 1 day
You get the same caller on the same day
Customer says that "they have a laptop they have not returned yet"
Restarting the users computer fixes the issue
5 Tasks are completed in one day
Someone says "they haven't had their morning coffee"
Customer figured it out before you could assist
Someone asks you to view their Screen
Escalate a Case
Self Submit Queue is empty
Expired Five9 Password
Korey Did not start the Good Morning Post
Cisco VPN is mentioned by the user on the call
Outlook issues
Customer Reopens incident after it was resolved
Users account is disabled
Global Protect Issues
AD
Account Unlock
LAPs Needed
Update on REQ/RITM
OneDrive files are not being synced/backed up
Update on Case
Teams Add-in missing in Outlook
Customer says the are not "Tech Savy"
User is not sure the last time they restarted their computer
User is not sure if the email is suspicious
User forgot their password
5 Self Submit tickets completed in one day
VIP Called in
P1 Case
Someone Leaves Standup early saying "they have another meeting to get/go to"
