"Sorry Imtalkingon Mute"Not offeringto show theCX how tosubmit a MSticketTransferredthe callSet properexpectationsDoesntactually offerany insighton the call"uhhhhmmmmmmm"NotofferingzoomTookProperaccountnotesImproperexpectationsUsedWPupdatesIt was agood call(Not agood call)KoalaTeaDid OTFchangesResolvedall issuesListenedto theentirehold(s)NoengagementRobotingVoiceSuggestedupdatesAgentofferedsurveyOfferedZoomTMsgettinggrilled byLJMultipleHoldsSendscustomerresourcesRepeatquestionson thesame thing"Sorry Imtalkingon Mute"Not offeringto show theCX how tosubmit a MSticketTransferredthe callSet properexpectationsDoesntactually offerany insighton the call"uhhhhmmmmmmm"NotofferingzoomTookProperaccountnotesImproperexpectationsUsedWPupdatesIt was agood call(Not agood call)KoalaTeaDid OTFchangesResolvedall issuesListenedto theentirehold(s)NoengagementRobotingVoiceSuggestedupdatesAgentofferedsurveyOfferedZoomTMsgettinggrilled byLJMultipleHoldsSendscustomerresourcesRepeatquestionson thesame thing

Teleperformance Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Sorry Im talking on Mute"
  2. Not offering to show the CX how to submit a MS ticket
  3. Transferred the call
  4. Set proper expectations
  5. Doesnt actually offer any insight on the call
  6. "uhhhhmmmmmmm"
  7. Not offering zoom
  8. Took Proper account notes
  9. Improper expectations
  10. Used WPupdates
  11. It was a good call (Not a good call)
  12. Koala Tea
  13. Did OTF changes
  14. Resolved all issues
  15. Listened to the entire hold(s)
  16. No engagement
  17. Roboting Voice
  18. Suggested updates
  19. Agent offered survey
  20. Offered Zoom
  21. TMs getting grilled by LJ
  22. Multiple Holds
  23. Sends customer resources
  24. Repeat questions on the same thing