(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"uhhhhmmmmmmm"
TMs getting grilled by LJ
Resolved all issues
"Sorry Im talking on Mute"
Improper expectations
Did OTF changes
Took Proper account notes
Koala Tea
No engagement
Transferred the call
Used WPupdates
Set proper expectations
Multiple Holds
Repeat questions on the same thing
It was a good call (Not a good call)
Listened to the entire hold(s)
Roboting Voice
Suggested updates
Doesnt actually offer any insight on the call
Offered Zoom
Agent offered survey
Not offering zoom
Sends customer resources
Not offering to show the CX how to submit a MS ticket
