(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Used WPupdates
It was a good call (Not a good call)
Not offering zoom
No engagement
Koala Tea
Transferred the call
Doesnt actually offer any insight on the call
Resolved all issues
Did OTF changes
Roboting Voice
"Sorry Im talking on Mute"
Repeat questions on the same thing
Sends customer resources
Offered Zoom
TMs getting grilled by LJ
Listened to the entire hold(s)
Agent offered survey
Improper expectations
"uhhhhmmmmmmm"
Suggested updates
Multiple Holds
Not offering to show the CX how to submit a MS ticket
