Teleperformance Call Calibration Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Offered Zoom
2. Multiple Holds
3. Koala Tea
4. Sends customer resources
5. Improper expectations
6. Roboting Voice
7. Not offering zoom
8. Suggested updates
9. No engagement
10. Did OTF changes
11. Doesnt actually offer any insight on the call
12. Set proper expectations
13. "uhhhhmmmmmmm"
14. Agent offered survey
15. Resolved all issues
16. It was a good call (Not a good call)
17. Repeat questions on the same thing
18. Not offering to show the CX how to submit a MS ticket
19. Transferred the call
20. Used WPupdates
21. TMs getting grilled by LJ
22. "Sorry Im talking on Mute"
23. Took Proper account notes
24. Listened to the entire hold(s)