Teleperformance Call Calibration Bingo

Teleperformance Call Calibration Bingo Card
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This bingo card has a free space and 24 words: "Sorry Im talking on Mute", Not offering zoom, Suggested updates, Transferred the call, Agent offered survey, Used WPupdates, Roboting Voice, "uhhhhmmmmmmm", Not offering to show the CX how to submit a MS ticket, Resolved all issues, Did OTF changes, Koala Tea, Offered Zoom, Set proper expectations, Took Proper account notes, Sends customer resources, Listened to the entire hold(s), Doesnt actually offer any insight on the call, Repeat questions on the same thing, It was a good call (Not a good call), Improper expectations, No engagement, Multiple Holds and TMs getting grilled by LJ.

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