profanity in security answer escalated call? password reset gets a billing call CE asks if they can use a credit card has to expedite COI or Written Program 5 calls holding CE doesn't have client contact info in BB 45 + minute chat/call JJ safety calls (or security answer is lassie) if you ask Bovee a question CE can't verify security CE doesn't know who the MC is has to send VFU to ClientDev CE asks where we are located out of OTT doesn't have apply credit option less than 7 minute call RAVS Plus call and gives the RAVS Plus email close 5 cases sent an invoice CE says they're just a small company gets a sub request while on a call/chat picks up a 3 way call (bonus if it's an A/B) CE asks if we have an extension/ direct line profanity in security answer escalated call? password reset gets a billing call CE asks if they can use a credit card has to expedite COI or Written Program 5 calls holding CE doesn't have client contact info in BB 45 + minute chat/call JJ safety calls (or security answer is lassie) if you ask Bovee a question CE can't verify security CE doesn't know who the MC is has to send VFU to ClientDev CE asks where we are located out of OTT doesn't have apply credit option less than 7 minute call RAVS Plus call and gives the RAVS Plus email close 5 cases sent an invoice CE says they're just a small company gets a sub request while on a call/chat picks up a 3 way call (bonus if it's an A/B) CE asks if we have an extension/ direct line
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
profanity in security answer
escalated call?
password reset
gets a billing call
CE asks if they can use a credit card
has to expedite COI or Written Program
5 calls holding
CE doesn't have client contact info in BB
45 + minute chat/call
JJ safety calls (or security answer is lassie)
if you ask Bovee a question
CE can't verify security
CE doesn't know who the MC is
has to send VFU to ClientDev
CE asks where we are located out of
OTT doesn't have apply credit option
less than 7 minute call
RAVS Plus call and gives the RAVS Plus email
close 5 cases
sent an invoice
CE says they're just a small company
gets a sub request while on a call/chat
picks up a 3 way call (bonus if it's an A/B)
CE asks if we have an extension/ direct line