CE asks if we have an extension/ direct line gets a sub request while on a call/chat CE asks if they can use a credit card profanity in security answer close 5 cases has to expedite COI or Written Program picks up a 3 way call (bonus if it's an A/B) CE doesn't have client contact info in BB password reset OTT doesn't have apply credit option RAVS Plus call and gives the RAVS Plus email 5 calls holding JJ safety calls (or security answer is lassie) escalated call? less than 7 minute call 45 + minute chat/call has to send VFU to ClientDev CE can't verify security CE doesn't know who the MC is CE says they're just a small company CE asks where we are located out of gets a billing call if you ask Bovee a question sent an invoice CE asks if we have an extension/ direct line gets a sub request while on a call/chat CE asks if they can use a credit card profanity in security answer close 5 cases has to expedite COI or Written Program picks up a 3 way call (bonus if it's an A/B) CE doesn't have client contact info in BB password reset OTT doesn't have apply credit option RAVS Plus call and gives the RAVS Plus email 5 calls holding JJ safety calls (or security answer is lassie) escalated call? less than 7 minute call 45 + minute chat/call has to send VFU to ClientDev CE can't verify security CE doesn't know who the MC is CE says they're just a small company CE asks where we are located out of gets a billing call if you ask Bovee a question sent an invoice
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
CE asks if we have an extension/ direct line
gets a sub request while on a call/chat
CE asks if they can use a credit card
profanity in security answer
close 5 cases
has to expedite COI or Written Program
picks up a 3 way call (bonus if it's an A/B)
CE doesn't have client contact info in BB
password reset
OTT doesn't have apply credit option
RAVS Plus call and gives the RAVS Plus email
5 calls holding
JJ safety calls (or security answer is lassie)
escalated call?
less than 7 minute call
45 + minute chat/call
has to send VFU to ClientDev
CE can't verify security
CE doesn't know who the MC is
CE says they're just a small company
CE asks where we are located out of
gets a billing call
if you ask Bovee a question
sent an invoice