password reset 45 + minute chat/call escalated call? has to expedite COI or Written Program CE asks where we are located out of CE asks if they can use a credit card CE doesn't know who the MC is RAVS Plus call and gives the RAVS Plus email CE doesn't have client contact info in BB CE asks if we have an extension/ direct line picks up a 3 way call (bonus if it's an A/B) 5 calls holding profanity in security answer close 5 cases CE can't verify security gets a sub request while on a call/chat OTT doesn't have apply credit option less than 7 minute call has to send VFU to ClientDev gets a billing call JJ safety calls (or security answer is lassie) sent an invoice CE says they're just a small company if you ask Bovee a question password reset 45 + minute chat/call escalated call? has to expedite COI or Written Program CE asks where we are located out of CE asks if they can use a credit card CE doesn't know who the MC is RAVS Plus call and gives the RAVS Plus email CE doesn't have client contact info in BB CE asks if we have an extension/ direct line picks up a 3 way call (bonus if it's an A/B) 5 calls holding profanity in security answer close 5 cases CE can't verify security gets a sub request while on a call/chat OTT doesn't have apply credit option less than 7 minute call has to send VFU to ClientDev gets a billing call JJ safety calls (or security answer is lassie) sent an invoice CE says they're just a small company if you ask Bovee a question
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
password reset
45 + minute chat/call
escalated call?
has to expedite COI or Written Program
CE asks where we are located out of
CE asks if they can use a credit card
CE doesn't know who the MC is
RAVS Plus call and gives the RAVS Plus email
CE doesn't have client contact info in BB
CE asks if we have an extension/ direct line
picks up a 3 way call (bonus if it's an A/B)
5 calls holding
profanity in security answer
close 5 cases
CE can't verify security
gets a sub request while on a call/chat
OTT doesn't have apply credit option
less than 7 minute call
has to send VFU to ClientDev
gets a billing call
JJ safety calls (or security answer is lassie)
sent an invoice
CE says they're just a small company
if you ask Bovee a question