5 calls holding gets a billing call has to send VFU to ClientDev profanity in security answer picks up a 3 way call (bonus if it's an A/B) OTT doesn't have apply credit option CE doesn't know who the MC is CE asks if we have an extension/ direct line CE can't verify security CE asks if they can use a credit card sent an invoice CE doesn't have client contact info in BB if you ask Bovee a question close 5 cases CE says they're just a small company password reset JJ safety calls (or security answer is lassie) RAVS Plus call and gives the RAVS Plus email 45 + minute chat/call gets a sub request while on a call/chat CE asks where we are located out of less than 7 minute call escalated call? has to expedite COI or Written Program 5 calls holding gets a billing call has to send VFU to ClientDev profanity in security answer picks up a 3 way call (bonus if it's an A/B) OTT doesn't have apply credit option CE doesn't know who the MC is CE asks if we have an extension/ direct line CE can't verify security CE asks if they can use a credit card sent an invoice CE doesn't have client contact info in BB if you ask Bovee a question close 5 cases CE says they're just a small company password reset JJ safety calls (or security answer is lassie) RAVS Plus call and gives the RAVS Plus email 45 + minute chat/call gets a sub request while on a call/chat CE asks where we are located out of less than 7 minute call escalated call? has to expedite COI or Written Program
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
5 calls holding
gets a billing call
has to send VFU to ClientDev
profanity in security answer
picks up a 3 way call (bonus if it's an A/B)
OTT doesn't have apply credit option
CE doesn't know who the MC is
CE asks if we have an extension/ direct line
CE can't verify security
CE asks if they can use a credit card
sent an invoice
CE doesn't have client contact info in BB
if you ask Bovee a question
close 5 cases
CE says they're just a small company
password reset
JJ safety calls (or security answer is lassie)
RAVS Plus call and gives the RAVS Plus email
45 + minute chat/call
gets a sub request while on a call/chat
CE asks where we are located out of
less than 7 minute call
escalated call?
has to expedite COI or Written Program