password reset if you ask Bovee a question has to send VFU to ClientDev CE asks if we have an extension/ direct line less than 7 minute call CE can't verify security 45 + minute chat/call profanity in security answer close 5 cases CE doesn't have client contact info in BB gets a billing call picks up a 3 way call (bonus if it's an A/B) OTT doesn't have apply credit option escalated call? sent an invoice 5 calls holding CE doesn't know who the MC is has to expedite COI or Written Program gets a sub request while on a call/chat CE asks if they can use a credit card CE says they're just a small company RAVS Plus call and gives the RAVS Plus email CE asks where we are located out of JJ safety calls (or security answer is lassie) password reset if you ask Bovee a question has to send VFU to ClientDev CE asks if we have an extension/ direct line less than 7 minute call CE can't verify security 45 + minute chat/call profanity in security answer close 5 cases CE doesn't have client contact info in BB gets a billing call picks up a 3 way call (bonus if it's an A/B) OTT doesn't have apply credit option escalated call? sent an invoice 5 calls holding CE doesn't know who the MC is has to expedite COI or Written Program gets a sub request while on a call/chat CE asks if they can use a credit card CE says they're just a small company RAVS Plus call and gives the RAVS Plus email CE asks where we are located out of JJ safety calls (or security answer is lassie)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
password reset
if you ask Bovee a question
has to send VFU to ClientDev
CE asks if we have an extension/ direct line
less than 7 minute call
CE can't verify security
45 + minute chat/call
profanity in security answer
close 5 cases
CE doesn't have client contact info in BB
gets a billing call
picks up a 3 way call (bonus if it's an A/B)
OTT doesn't have apply credit option
escalated call?
sent an invoice
5 calls holding
CE doesn't know who the MC is
has to expedite COI or Written Program
gets a sub request while on a call/chat
CE asks if they can use a credit card
CE says they're just a small company
RAVS Plus call and gives the RAVS Plus email
CE asks where we are located out of
JJ safety calls (or security answer is lassie)