This bingo card has a free space and 24 words: password reset, OTT doesn't have apply credit option, has to send VFU to ClientDev, CE doesn't have client contact info in BB, profanity in security answer, picks up a 3 way call (bonus if it's an A/B), has to expedite COI or Written Program, 45 + minute chat/call, CE asks where we are located out of, sent an invoice, CE asks if we have an extension/ direct line, 5 calls holding, CE can't verify security, if you ask Bovee a question, CE asks if they can use a credit card, JJ safety calls (or security answer is lassie), gets a sub request while on a call/chat, close 5 cases, CE says they're just a small company, less than 7 minute call, escalated call?, CE doesn't know who the MC is, RAVS Plus call and gives the RAVS Plus email and gets a billing call.
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