(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist a customer who was told their LG diamond is moissanite
Help a customer who wants an expedite by selling a quick ship diamond or setting
Make a split payment invoice
Follow up on a strict or high priority order's shipping
Positive feedback given about you in chat or email
A customer says something completely unhinged in chat (send screenshot to Cait for proof)
A customer asks to cancel or return because of a breakup
You complete a multi-stone invoice (more than 2)
Submit a refund request in DB
Turn a return into an exchange
Customer writes carrot instead of carat
Assist a burn customer until they are satisfied
Suggest the JM Care plan and they add it to their order
Update the return shipping information on a shipping label and in DB for a repair or resize
A customer asks for a price match to a different stone
Help a customer determine the correct ring size for a resize
Send the 2-liner to a past 30 days return/ exchange request
You call a burn customer
Send a customer their tracking number
Assist a SIG customer to change their shipping address
A follow up on a custom quote in chat results in a custom order
