(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Assist a SIG customer to change their shipping address
A customer asks for a price match to a different stone
Send the 2-liner to a past 30 days return/ exchange request
A follow up on a custom quote in chat results in a custom order
Update the return shipping information on a shipping label and in DB for a repair or resize
Close out a chat by completing the action items
You complete a multi-stone invoice (more than 2)
Help a TD customer find a HFPU
Positive feedback given about you in chat or email
Submit a refund request in DB
Follow up on a strict or high priority order's shipping
Post a repair to the repairs channel
A customer asks for an insane expedite
Customer asked if you were a robot
A customer says something completely unhinged in chat (send screenshot to Cait for proof)
Help a customer determine the correct ring size for a resize
Customer writes carrot instead of carat
Send a customer their tracking number
Assist a burn customer until they are satisfied
Update the diamond on a DNA
Help a customer who wants an expedite by selling a quick ship diamond or setting
Turn a return into an exchange
Make a split payment invoice
Assist a customer who was told their LG diamond is moissanite
A customer asks to cancel or return because of a breakup
Upsell a wedding band
You call a burn customer
Suggest the JM Care plan and they add it to their order
