Orders Team Bingo

This bingo card has a free space and 29 words: Positive feedback given about you in chat or email, You call a burn customer, Help a customer who wants an expedite by selling a quick ship diamond or setting, Assist a SIG customer to change their shipping address, Customer asked if you were a robot, Close out a chat by completing the action items, Customer writes carrot instead of carat, Send the 2-liner to a past 30 days return/ exchange request, Assist a burn customer until they are satisfied, A follow up on a custom quote in chat results in a custom order, Help a TD customer find a HFPU, Send a customer their tracking number, Suggest the JM Care plan and they add it to their order, Make a split payment invoice, Submit a refund request in DB, Follow up on a strict or high priority order's shipping, Successfully complete an upgrade exchange, Update the diamond on a DNA, Post a repair to the repairs channel, Turn a return into an exchange, Help a customer determine the correct ring size for a resize, Update the return shipping information on a shipping label and in DB for a repair or resize, Upsell a wedding band, Assist a customer who was told their LG diamond is moissanite, A customer asks for a price match to a different stone, A customer says something completely unhinged in chat (send screenshot to Cait for proof), A customer asks to cancel or return because of a breakup, You complete a multi-stone invoice (more than 2) and A customer asks for an insane expedite.

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