Survey Mention Get a compliment from a customer restate their issue celebrate with your customer Resolved their issue provided phone number before transfer absolutely additional assistance Wonderful Excellent Fully Verified recap de- escalated a call Did not use hold Check the source acknowledged frustration "I can" Laughed with a customer Gave an ownership statement My Pleasure Provided an alternative resolution Compliment a customer Say their name 3x Introduction setup alerts Survey Mention Get a compliment from a customer restate their issue celebrate with your customer Resolved their issue provided phone number before transfer absolutely additional assistance Wonderful Excellent Fully Verified recap de- escalated a call Did not use hold Check the source acknowledged frustration "I can" Laughed with a customer Gave an ownership statement My Pleasure Provided an alternative resolution Compliment a customer Say their name 3x Introduction setup alerts
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Survey Mention
Get a compliment from a customer
restate their issue
celebrate with your customer
Resolved their issue
provided phone number before transfer
absolutely
additional assistance
Wonderful
Excellent
Fully Verified
recap
de-escalated a call
Did not use hold
Check the source
acknowledged frustration
"I can"
Laughed with a customer
Gave an ownership statement
My Pleasure
Provided an alternative resolution
Compliment a customer
Say their name 3x
Introduction
setup alerts