This bingo card has 25 words: Fully Verified, provided phone number before transfer, restate their issue, acknowledged frustration, Survey Mention, Compliment a customer, "I can", My Pleasure, Check the source, Wonderful, Did not use hold, absolutely, Introduction, celebrate with your customer, Laughed with a customer, setup alerts, Gave an ownership statement, Provided an alternative resolution, Get a compliment from a customer, Resolved their issue, recap, de-escalated a call, Excellent, additional assistance and Say their name 3x.
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With players vying for a you'll have to call about __ items before someone wins. There's a __% chance that a lucky player would win after calling __ items.
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