The customer is always right Talk to your coworkers Address all concerns Effective communication Customer Service Initiate the first reply as quickly as possible Best practices Practice active listening Memorize everything you hear Be patient Tell the customer to wait Be kind to your boss only Show empathy Take Note Know the products/ services Apply the CARP method Invite feedback Connect customers with additional resources Commit to continuous learning Do not overthink Logical thinking Organize your work station Stop responding Close the conversation properly Show appreciation Always follow up Take anger management classes Remain Stare at the customer Stay informed of company news Remain impartial Take note of frequent complaints Call the manager to take over Track your own metrics Make sure the customer feels in control Be personable Do not take no for an answer Avoid negative language Provide a consistent experience The customer is always right Talk to your coworkers Address all concerns Effective communication Customer Service Initiate the first reply as quickly as possible Best practices Practice active listening Memorize everything you hear Be patient Tell the customer to wait Be kind to your boss only Show empathy Take Note Know the products/ services Apply the CARP method Invite feedback Connect customers with additional resources Commit to continuous learning Do not overthink Logical thinking Organize your work station Stop responding Close the conversation properly Show appreciation Always follow up Take anger management classes Remain Stare at the customer Stay informed of company news Remain impartial Take note of frequent complaints Call the manager to take over Track your own metrics Make sure the customer feels in control Be personable Do not take no for an answer Avoid negative language Provide a consistent experience
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
The customer is always right
Talk to your coworkers
Address all concerns
Effective communication
Customer Service
Initiate the first reply as quickly as possible
Best practices
Practice active listening
Memorize everything you hear
Be patient
Tell the customer to wait
Be kind to your boss only
Show empathy
Take Note
Know the products/ services
Apply the CARP method
Invite feedback
Connect customers with additional resources
Commit to continuous learning
Do not overthink
Logical thinking
Organize your work station
Stop responding
Close the conversation properly
Show appreciation
Always follow up
Take anger management classes
Remain
Stare at the customer
Stay informed of company news
Remain impartial
Take note of frequent complaints
Call the manager to take over
Track your own metrics
Make sure the customer feels in control
Be personable
Do not take no for an answer
Avoid negative language
Provide a consistent experience