SCHEDULEAPPT ONAN URGENTONLY LINEDOESN'TKNOWDR'SNAMECONFIRMEDALLINFORMATIONFROMCALLERANGRYCALLERASKED FORCALLER'SNAME ANDGOT PTNAMEWRONGNUMBERINSISTEDON RXON A NORX ACCTNAMESPELLED INANUNUSUALMANNERTRANSLATIONCALL SPANISHASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITCONFIRMINGAPPTFAXMACHINECALLTRANSLATIONCALL OTHERLANGUAGESAIDPLEASEAND THANKYOUCALLINGFOR RX ONDENTALACCTCALLERHUNGUPREPEATEDPHONENUMBER ATLEASTTWICEHAD TOTRANSFERTOSUPERVISOREXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSCALLERASK TOWAIT FOROFFICE TOANSWERGOT ANHHHCALLTOOK ACONSULTCALLPROVIDERDOING O/CCHANGEGAVE OUTOFFICEHOURS ATLEAST 3TIMESSCHEDULEAPPT ONAN URGENTONLY LINEDOESN'TKNOWDR'SNAMECONFIRMEDALLINFORMATIONFROMCALLERANGRYCALLERASKED FORCALLER'SNAME ANDGOT PTNAMEWRONGNUMBERINSISTEDON RXON A NORX ACCTNAMESPELLED INANUNUSUALMANNERTRANSLATIONCALL SPANISHASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITCONFIRMINGAPPTFAXMACHINECALLTRANSLATIONCALL OTHERLANGUAGESAIDPLEASEAND THANKYOUCALLINGFOR RX ONDENTALACCTCALLERHUNGUPREPEATEDPHONENUMBER ATLEASTTWICEHAD TOTRANSFERTOSUPERVISOREXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSCALLERASK TOWAIT FOROFFICE TOANSWERGOT ANHHHCALLTOOK ACONSULTCALLPROVIDERDOING O/CCHANGEGAVE OUTOFFICEHOURS ATLEAST 3TIMES

ANSWERING SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SCHEDULE APPT ON AN URGENT ONLY LINE
  2. DOESN'T KNOW DR'S NAME
  3. CONFIRMED ALL INFORMATION FROM CALLER
  4. ANGRY CALLER
  5. ASKED FOR CALLER'S NAME AND GOT PT NAME
  6. WRONG NUMBER
  7. INSISTED ON RX ON A NO RX ACCT
  8. NAME SPELLED IN AN UNUSUAL MANNER
  9. TRANSLATION CALL SPANISH
  10. ASKED CALLER TO SPELL NAME BUT THEY JUST REPEAT SAYING IT
  11. CONFIRMING APPT
  12. FAX MACHINE CALL
  13. TRANSLATION CALL OTHER LANGUAGE
  14. SAID PLEASE AND THANK YOU
  15. CALLING FOR RX ON DENTAL ACCT
  16. CALLER HUNG UP
  17. REPEATED PHONE NUMBER AT LEAST TWICE
  18. HAD TO TRANSFER TO SUPERVISOR
  19. EXPLAINED WHY SERVICE ANSWERED DURING BUSINESS HOURS
  20. CALLER ASK TO WAIT FOR OFFICE TO ANSWER
  21. GOT AN HHH CALL
  22. TOOK A CONSULT CALL
  23. PROVIDER DOING O/C CHANGE
  24. GAVE OUT OFFICE HOURS AT LEAST 3 TIMES