FAXMACHINECALLPROVIDERDOING O/CCHANGECALLINGFOR RX ONDENTALACCTTRANSLATIONCALL OTHERLANGUAGEREPEATEDPHONENUMBER ATLEASTTWICEASKED FORCALLER'SNAME ANDGOT PTNAMENAMESPELLED INANUNUSUALMANNERCALLERHUNGUPGOT ANHHHCALLSAIDPLEASEAND THANKYOUTRANSLATIONCALL SPANISHANGRYCALLERHAD TOTRANSFERTOSUPERVISOREXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITDOESN'TKNOWDR'SNAMEWRONGNUMBERGAVE OUTOFFICEHOURS ATLEAST 3TIMESTOOK ACONSULTCALLCONFIRMEDALLINFORMATIONFROMCALLERINSISTEDON RXON A NORX ACCTSCHEDULEAPPT ONAN URGENTONLY LINECALLERASK TOWAIT FOROFFICE TOANSWERCONFIRMINGAPPTFAXMACHINECALLPROVIDERDOING O/CCHANGECALLINGFOR RX ONDENTALACCTTRANSLATIONCALL OTHERLANGUAGEREPEATEDPHONENUMBER ATLEASTTWICEASKED FORCALLER'SNAME ANDGOT PTNAMENAMESPELLED INANUNUSUALMANNERCALLERHUNGUPGOT ANHHHCALLSAIDPLEASEAND THANKYOUTRANSLATIONCALL SPANISHANGRYCALLERHAD TOTRANSFERTOSUPERVISOREXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITDOESN'TKNOWDR'SNAMEWRONGNUMBERGAVE OUTOFFICEHOURS ATLEAST 3TIMESTOOK ACONSULTCALLCONFIRMEDALLINFORMATIONFROMCALLERINSISTEDON RXON A NORX ACCTSCHEDULEAPPT ONAN URGENTONLY LINECALLERASK TOWAIT FOROFFICE TOANSWERCONFIRMINGAPPT

ANSWERING SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FAX MACHINE CALL
  2. PROVIDER DOING O/C CHANGE
  3. CALLING FOR RX ON DENTAL ACCT
  4. TRANSLATION CALL OTHER LANGUAGE
  5. REPEATED PHONE NUMBER AT LEAST TWICE
  6. ASKED FOR CALLER'S NAME AND GOT PT NAME
  7. NAME SPELLED IN AN UNUSUAL MANNER
  8. CALLER HUNG UP
  9. GOT AN HHH CALL
  10. SAID PLEASE AND THANK YOU
  11. TRANSLATION CALL SPANISH
  12. ANGRY CALLER
  13. HAD TO TRANSFER TO SUPERVISOR
  14. EXPLAINED WHY SERVICE ANSWERED DURING BUSINESS HOURS
  15. ASKED CALLER TO SPELL NAME BUT THEY JUST REPEAT SAYING IT
  16. DOESN'T KNOW DR'S NAME
  17. WRONG NUMBER
  18. GAVE OUT OFFICE HOURS AT LEAST 3 TIMES
  19. TOOK A CONSULT CALL
  20. CONFIRMED ALL INFORMATION FROM CALLER
  21. INSISTED ON RX ON A NO RX ACCT
  22. SCHEDULE APPT ON AN URGENT ONLY LINE
  23. CALLER ASK TO WAIT FOR OFFICE TO ANSWER
  24. CONFIRMING APPT