DOESN'TKNOWDR'SNAMEHAD TOTRANSFERTOSUPERVISORASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITNAMESPELLED INANUNUSUALMANNERFAXMACHINECALLGAVE OUTOFFICEHOURS ATLEAST 3TIMESTRANSLATIONCALL SPANISHCONFIRMINGAPPTEXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSANGRYCALLERINSISTEDON RXON A NORX ACCTREPEATEDPHONENUMBER ATLEASTTWICETOOK ACONSULTCALLCONFIRMEDALLINFORMATIONFROMCALLERSAIDPLEASEAND THANKYOUSCHEDULEAPPT ONAN URGENTONLY LINEGOT ANHHHCALLTRANSLATIONCALL OTHERLANGUAGEWRONGNUMBERCALLERHUNGUPPROVIDERDOING O/CCHANGECALLERASK TOWAIT FOROFFICE TOANSWERCALLINGFOR RX ONDENTALACCTASKED FORCALLER'SNAME ANDGOT PTNAMEDOESN'TKNOWDR'SNAMEHAD TOTRANSFERTOSUPERVISORASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITNAMESPELLED INANUNUSUALMANNERFAXMACHINECALLGAVE OUTOFFICEHOURS ATLEAST 3TIMESTRANSLATIONCALL SPANISHCONFIRMINGAPPTEXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSANGRYCALLERINSISTEDON RXON A NORX ACCTREPEATEDPHONENUMBER ATLEASTTWICETOOK ACONSULTCALLCONFIRMEDALLINFORMATIONFROMCALLERSAIDPLEASEAND THANKYOUSCHEDULEAPPT ONAN URGENTONLY LINEGOT ANHHHCALLTRANSLATIONCALL OTHERLANGUAGEWRONGNUMBERCALLERHUNGUPPROVIDERDOING O/CCHANGECALLERASK TOWAIT FOROFFICE TOANSWERCALLINGFOR RX ONDENTALACCTASKED FORCALLER'SNAME ANDGOT PTNAME

ANSWERING SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DOESN'T KNOW DR'S NAME
  2. HAD TO TRANSFER TO SUPERVISOR
  3. ASKED CALLER TO SPELL NAME BUT THEY JUST REPEAT SAYING IT
  4. NAME SPELLED IN AN UNUSUAL MANNER
  5. FAX MACHINE CALL
  6. GAVE OUT OFFICE HOURS AT LEAST 3 TIMES
  7. TRANSLATION CALL SPANISH
  8. CONFIRMING APPT
  9. EXPLAINED WHY SERVICE ANSWERED DURING BUSINESS HOURS
  10. ANGRY CALLER
  11. INSISTED ON RX ON A NO RX ACCT
  12. REPEATED PHONE NUMBER AT LEAST TWICE
  13. TOOK A CONSULT CALL
  14. CONFIRMED ALL INFORMATION FROM CALLER
  15. SAID PLEASE AND THANK YOU
  16. SCHEDULE APPT ON AN URGENT ONLY LINE
  17. GOT AN HHH CALL
  18. TRANSLATION CALL OTHER LANGUAGE
  19. WRONG NUMBER
  20. CALLER HUNG UP
  21. PROVIDER DOING O/C CHANGE
  22. CALLER ASK TO WAIT FOR OFFICE TO ANSWER
  23. CALLING FOR RX ON DENTAL ACCT
  24. ASKED FOR CALLER'S NAME AND GOT PT NAME