INSISTEDON RXON A NORX ACCTHAD TOTRANSFERTOSUPERVISORASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITGOT ANHHHCALLTOOK ACONSULTCALLREPEATEDPHONENUMBER ATLEASTTWICECALLERHUNGUPWRONGNUMBERASKED FORCALLER'SNAME ANDGOT PTNAMETRANSLATIONCALL SPANISHCALLINGFOR RX ONDENTALACCTSCHEDULEAPPT ONAN URGENTONLY LINECALLERASK TOWAIT FOROFFICE TOANSWERGAVE OUTOFFICEHOURS ATLEAST 3TIMESCONFIRMEDALLINFORMATIONFROMCALLERTRANSLATIONCALL OTHERLANGUAGESAIDPLEASEAND THANKYOUNAMESPELLED INANUNUSUALMANNERFAXMACHINECALLPROVIDERDOING O/CCHANGEEXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSANGRYCALLERCONFIRMINGAPPTDOESN'TKNOWDR'SNAMEINSISTEDON RXON A NORX ACCTHAD TOTRANSFERTOSUPERVISORASKEDCALLER TOSPELL NAMEBUT THEYJUST REPEATSAYING ITGOT ANHHHCALLTOOK ACONSULTCALLREPEATEDPHONENUMBER ATLEASTTWICECALLERHUNGUPWRONGNUMBERASKED FORCALLER'SNAME ANDGOT PTNAMETRANSLATIONCALL SPANISHCALLINGFOR RX ONDENTALACCTSCHEDULEAPPT ONAN URGENTONLY LINECALLERASK TOWAIT FOROFFICE TOANSWERGAVE OUTOFFICEHOURS ATLEAST 3TIMESCONFIRMEDALLINFORMATIONFROMCALLERTRANSLATIONCALL OTHERLANGUAGESAIDPLEASEAND THANKYOUNAMESPELLED INANUNUSUALMANNERFAXMACHINECALLPROVIDERDOING O/CCHANGEEXPLAINEDWHY SERVICEANSWEREDDURINGBUSINESSHOURSANGRYCALLERCONFIRMINGAPPTDOESN'TKNOWDR'SNAME

ANSWERING SERVICE - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. INSISTED ON RX ON A NO RX ACCT
  2. HAD TO TRANSFER TO SUPERVISOR
  3. ASKED CALLER TO SPELL NAME BUT THEY JUST REPEAT SAYING IT
  4. GOT AN HHH CALL
  5. TOOK A CONSULT CALL
  6. REPEATED PHONE NUMBER AT LEAST TWICE
  7. CALLER HUNG UP
  8. WRONG NUMBER
  9. ASKED FOR CALLER'S NAME AND GOT PT NAME
  10. TRANSLATION CALL SPANISH
  11. CALLING FOR RX ON DENTAL ACCT
  12. SCHEDULE APPT ON AN URGENT ONLY LINE
  13. CALLER ASK TO WAIT FOR OFFICE TO ANSWER
  14. GAVE OUT OFFICE HOURS AT LEAST 3 TIMES
  15. CONFIRMED ALL INFORMATION FROM CALLER
  16. TRANSLATION CALL OTHER LANGUAGE
  17. SAID PLEASE AND THANK YOU
  18. NAME SPELLED IN AN UNUSUAL MANNER
  19. FAX MACHINE CALL
  20. PROVIDER DOING O/C CHANGE
  21. EXPLAINED WHY SERVICE ANSWERED DURING BUSINESS HOURS
  22. ANGRY CALLER
  23. CONFIRMING APPT
  24. DOESN'T KNOW DR'S NAME