Specifically:"Where'sMy Money"WalkedClaimant Stepby StepThroughSetting UpOHID AccountAdditionalReopenBICNewInitialClaimAddressedAll Issues-Didn't NeedTo Transfer"WhenWill I GetPaid?"SuperNiceCustomerDidn't KnowThey Need toFile WeeklyClaims EveryWeekCallShorterThan 5MinutesDroppedCallClaimantthat's NOTComputerSavvyCussedOut"Do YouKnow HowLong TheHold TimeIs?"Calling AboutAppealStatus Before21 DaysChecking ToSee If WeReceivedTheir IDDocumentsCallLasted atLeast 30MinutesCussedOut in aDifferentLanguageFiledMultipleWeeklyClaimsClaimantSaysThankYou :)Screamingor CryingChild in theBackgroundGood News-BenefitsHave BeenReleased$$$$$CallLasted 60Minutesor LongerFraudCall"Can YouHearMe?"Specifically:"Where'sMy Money"WalkedClaimant Stepby StepThroughSetting UpOHID AccountAdditionalReopenBICNewInitialClaimAddressedAll Issues-Didn't NeedTo Transfer"WhenWill I GetPaid?"SuperNiceCustomerDidn't KnowThey Need toFile WeeklyClaims EveryWeekCallShorterThan 5MinutesDroppedCallClaimantthat's NOTComputerSavvyCussedOut"Do YouKnow HowLong TheHold TimeIs?"Calling AboutAppealStatus Before21 DaysChecking ToSee If WeReceivedTheir IDDocumentsCallLasted atLeast 30MinutesCussedOut in aDifferentLanguageFiledMultipleWeeklyClaimsClaimantSaysThankYou :)Screamingor CryingChild in theBackgroundGood News-BenefitsHave BeenReleased$$$$$CallLasted 60Minutesor LongerFraudCall"Can YouHearMe?"

OUIO Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Specifically: "Where's My Money"
  2. Walked Claimant Step by Step Through Setting Up OHID Account
  3. Additional Reopen BIC
  4. New Initial Claim
  5. Addressed All Issues-Didn't Need To Transfer
  6. "When Will I Get Paid?"
  7. Super Nice Customer
  8. Didn't Know They Need to File Weekly Claims Every Week
  9. Call Shorter Than 5 Minutes
  10. Dropped Call
  11. Claimant that's NOT Computer Savvy
  12. Cussed Out
  13. "Do You Know How Long The Hold Time Is?"
  14. Calling About Appeal Status Before 21 Days
  15. Checking To See If We Received Their ID Documents
  16. Call Lasted at Least 30 Minutes
  17. Cussed Out in a Different Language
  18. Filed Multiple Weekly Claims
  19. Claimant Says Thank You :)
  20. Screaming or Crying Child in the Background
  21. Good News- Benefits Have Been Released $$$$$
  22. Call Lasted 60 Minutes or Longer
  23. Fraud Call
  24. "Can You Hear Me?"