(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Checking To See If We Received Their ID Documents
Dropped Call
Super Nice Customer
"Can You Hear Me?"
"Do You Know How Long The Hold Time Is?"
Call Lasted at Least 30 Minutes
Claimant Says Thank You :)
Call Lasted 60 Minutes or Longer
Cussed Out
Additional Reopen BIC
"When Will I Get Paid?"
Claimant that's NOT Computer Savvy
Cussed Out in a Different Language
Call Shorter Than 5 Minutes
Calling About Appeal Status Before 21 Days
Screaming or Crying Child in the Background
Addressed All Issues-Didn't Need To Transfer
Walked Claimant Step by Step Through Setting Up OHID Account
Specifically: "Where's My Money"
Didn't Know They Need to File Weekly Claims Every Week
