CallLasted atLeast 30Minutes"WhenWill I GetPaid?"Didn't KnowThey Need toFile WeeklyClaims EveryWeekNewInitialClaimCussedOut in aDifferentLanguageDroppedCall"Can YouHearMe?"Screamingor CryingChild in theBackgroundCalling AboutAppealStatus Before21 DaysChecking ToSee If WeReceivedTheir IDDocumentsCussedOutClaimantSaysThankYou :)Good News-BenefitsHave BeenReleased$$$$$"Do YouKnow HowLong TheHold TimeIs?"FiledMultipleWeeklyClaimsFraudCallCallShorterThan 5MinutesAddressedAll Issues-Didn't NeedTo TransferWalkedClaimant Stepby StepThroughSetting UpOHID AccountSuperNiceCustomerClaimantthat's NOTComputerSavvyCallLasted 60Minutesor LongerAdditionalReopenBICSpecifically:"Where'sMy Money"CallLasted atLeast 30Minutes"WhenWill I GetPaid?"Didn't KnowThey Need toFile WeeklyClaims EveryWeekNewInitialClaimCussedOut in aDifferentLanguageDroppedCall"Can YouHearMe?"Screamingor CryingChild in theBackgroundCalling AboutAppealStatus Before21 DaysChecking ToSee If WeReceivedTheir IDDocumentsCussedOutClaimantSaysThankYou :)Good News-BenefitsHave BeenReleased$$$$$"Do YouKnow HowLong TheHold TimeIs?"FiledMultipleWeeklyClaimsFraudCallCallShorterThan 5MinutesAddressedAll Issues-Didn't NeedTo TransferWalkedClaimant Stepby StepThroughSetting UpOHID AccountSuperNiceCustomerClaimantthat's NOTComputerSavvyCallLasted 60Minutesor LongerAdditionalReopenBICSpecifically:"Where'sMy Money"

OUIO Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call Lasted at Least 30 Minutes
  2. "When Will I Get Paid?"
  3. Didn't Know They Need to File Weekly Claims Every Week
  4. New Initial Claim
  5. Cussed Out in a Different Language
  6. Dropped Call
  7. "Can You Hear Me?"
  8. Screaming or Crying Child in the Background
  9. Calling About Appeal Status Before 21 Days
  10. Checking To See If We Received Their ID Documents
  11. Cussed Out
  12. Claimant Says Thank You :)
  13. Good News- Benefits Have Been Released $$$$$
  14. "Do You Know How Long The Hold Time Is?"
  15. Filed Multiple Weekly Claims
  16. Fraud Call
  17. Call Shorter Than 5 Minutes
  18. Addressed All Issues-Didn't Need To Transfer
  19. Walked Claimant Step by Step Through Setting Up OHID Account
  20. Super Nice Customer
  21. Claimant that's NOT Computer Savvy
  22. Call Lasted 60 Minutes or Longer
  23. Additional Reopen BIC
  24. Specifically: "Where's My Money"