OUIO Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Call Lasted 60 Minutes or Longer
2. "Can You Hear Me?"
3. Filed Multiple Weekly Claims
4. "When Will I Get Paid?"
5. Didn't Know They Need to File Weekly Claims Every Week
6. Dropped Call
7. Good News- Benefits Have Been Released $$$$$
8. Claimant Says Thank You :)
9. Super Nice Customer
10. Claimant that's NOT Computer Savvy
11. "Do You Know How Long The Hold Time Is?"
12. Additional Reopen BIC
13. Cussed Out
14. New Initial Claim
15. Cussed Out in a Different Language
16. Walked Claimant Step by Step Through Setting Up OHID Account
17. Calling About Appeal Status Before 21 Days
18. Call Shorter Than 5 Minutes
19. Specifically: "Where's My Money"
20. Checking To See If We Received Their ID Documents
21. Screaming or Crying Child in the Background
22. Call Lasted at Least 30 Minutes
23. Addressed All Issues-Didn't Need To Transfer
24. Fraud Call