(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Cussed Out in a Different Language
Claimant Says Thank You :)
"Do You Know How Long The Hold Time Is?"
"Can You Hear Me?"
Addressed All Issues-Didn't Need To Transfer
Fraud Call
Dropped Call
Checking To See If We Received Their ID Documents
Good News- Benefits Have Been Released $$$$$
Specifically: "Where's My Money"
Call Lasted 60 Minutes or Longer
New Initial Claim
Screaming or Crying Child in the Background
Call Shorter Than 5 Minutes
Calling About Appeal Status Before 21 Days
Additional Reopen BIC
Call Lasted at Least 30 Minutes
Claimant that's NOT Computer Savvy
Walked Claimant Step by Step Through Setting Up OHID Account
Cussed Out
Filed Multiple Weekly Claims
Super Nice Customer
Didn't Know They Need to File Weekly Claims Every Week