(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"Do You Know How Long The Hold Time Is?"
Call Shorter Than 5 Minutes
Fraud Call
Additional Reopen BIC
Call Lasted 60 Minutes or Longer
Good News- Benefits Have Been Released $$$$$
"Can You Hear Me?"
Addressed All Issues-Didn't Need To Transfer
Claimant Says Thank You :)
Call Lasted at Least 30 Minutes
Didn't Know They Need to File Weekly Claims Every Week
"When Will I Get Paid?"
Claimant that's NOT Computer Savvy
Screaming or Crying Child in the Background
New Initial Claim
Dropped Call
Cussed Out in a Different Language
Checking To See If We Received Their ID Documents
Super Nice Customer
Specifically: "Where's My Money"
Cussed Out
Filed Multiple Weekly Claims
Walked Claimant Step by Step Through Setting Up OHID Account