OUIO Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Didn't Know They Need to File Weekly Claims Every Week
2. Calling About Appeal Status Before 21 Days
3. "When Will I Get Paid?"
4. Addressed All Issues-Didn't Need To Transfer
5. Walked Claimant Step by Step Through Setting Up OHID Account
6. Call Shorter Than 5 Minutes
7. Call Lasted 60 Minutes or Longer
8. Specifically: "Where's My Money"
9. Cussed Out in a Different Language
10. Fraud Call
11. Screaming or Crying Child in the Background
12. Claimant that's NOT Computer Savvy
13. Checking To See If We Received Their ID Documents
14. Filed Multiple Weekly Claims
15. Good News- Benefits Have Been Released $$$$$
16. New Initial Claim
17. Additional Reopen BIC
18. Super Nice Customer
19. Dropped Call
20. Call Lasted at Least 30 Minutes
21. "Can You Hear Me?"
22. "Do You Know How Long The Hold Time Is?"
23. Claimant Says Thank You :)
24. Cussed Out