OUIO Contact Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Good News- Benefits Have Been Released $$$$$
2. Claimant that's NOT Computer Savvy
3. Claimant Says Thank You :)
4. Calling About Appeal Status Before 21 Days
5. "Do You Know How Long The Hold Time Is?"
6. "When Will I Get Paid?"
7. Specifically: "Where's My Money"
8. Cussed Out
9. Filed Multiple Weekly Claims
10. Walked Claimant Step by Step Through Setting Up OHID Account
11. Didn't Know They Need to File Weekly Claims Every Week
12. Cussed Out in a Different Language
13. Call Shorter Than 5 Minutes
14. Addressed All Issues-Didn't Need To Transfer
15. Call Lasted 60 Minutes or Longer
16. Super Nice Customer
17. Fraud Call
18. Screaming or Crying Child in the Background
19. New Initial Claim
20. Checking To See If We Received Their ID Documents
21. Additional Reopen BIC
22. "Can You Hear Me?"
23. Call Lasted at Least 30 Minutes
24. Dropped Call