OUIO Contact Center BINGO

OUIO Contact Center BINGO Card
Preview

This bingo card has a free space and 24 words: Cussed Out, Call Lasted at Least 30 Minutes, "When Will I Get Paid?", Calling About Appeal Status Before 21 Days, Walked Claimant Step by Step Through Setting Up OHID Account, Didn't Know They Need to File Weekly Claims Every Week, New Initial Claim, Claimant Says Thank You :), Cussed Out in a Different Language, Filed Multiple Weekly Claims, Claimant that's NOT Computer Savvy, Checking To See If We Received Their ID Documents, "Do You Know How Long The Hold Time Is?", Screaming or Crying Child in the Background, Super Nice Customer, Dropped Call, Call Shorter Than 5 Minutes, Fraud Call, "Can You Hear Me?", Additional Reopen BIC, Call Lasted 60 Minutes or Longer, Specifically: "Where's My Money", Addressed All Issues-Didn't Need To Transfer and Good News- Benefits Have Been Released $$$$$.

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