Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. DAT Support Case Created
2. Need a Call ASAP!
3. Rebill Needed
4. Need a report
5. No Capacity
6. High Importance Email Received
7. Reset My Password/Can't Get into Something
8. Is there an Open Enrollment this Year?
9. Broker gives you a compliment
10. BSC Case Created
11. EOI Status
12. Group says Thank You :)
13. Disability Claim Question
14. Dental/Vision ID Card or Member Enrollment Issue
15. Billing Question
16. Supplemental Claim Issue
17. Feed Question
18. NGSU Issue (can be anything where customer/broker upset during NGSU process)
19. Life Claim Question
20. Do you have an update?
21. Can we get a rate pass?
22. Amendment needed
23. Need Benefit Summaries ASAP!!
24. DIR Questions