Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. BSC Case Created
2. Broker gives you a compliment
3. Supplemental Claim Issue
4. Amendment needed
5. Disability Claim Question
6. High Importance Email Received
7. Need a Call ASAP!
8. EOI Status
9. Dental/Vision ID Card or Member Enrollment Issue
10. DAT Support Case Created
11. Rebill Needed
12. Reset My Password/Can't Get into Something
13. Do you have an update?
14. Life Claim Question
15. Need a report
16. No Capacity
17. NGSU Issue (can be anything where customer/broker upset during NGSU process)
18. Feed Question
19. Billing Question
20. Can we get a rate pass?
21. DIR Questions
22. Is there an Open Enrollment this Year?
23. Group says Thank You :)
24. Need Benefit Summaries ASAP!!