Need areportNeedBenefitSummariesASAP!!Do youhave anupdate?NoCapacityGroupsaysThankYou :)DATSupportCaseCreatedBrokergives you acomplimentNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)BSCCaseCreatedRebillNeededBillingQuestionDIRQuestionsLifeClaimQuestionDisabilityClaimQuestionCan weget a ratepass?FeedQuestionIs there anOpenEnrollmentthis Year?HighImportanceEmailReceivedAmendmentneededReset MyPassword/Can'tGet intoSomethingNeed aCallASAP!Dental/VisionID Card orMemberEnrollmentIssueSupplementalClaim IssueEOIStatusNeed areportNeedBenefitSummariesASAP!!Do youhave anupdate?NoCapacityGroupsaysThankYou :)DATSupportCaseCreatedBrokergives you acomplimentNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)BSCCaseCreatedRebillNeededBillingQuestionDIRQuestionsLifeClaimQuestionDisabilityClaimQuestionCan weget a ratepass?FeedQuestionIs there anOpenEnrollmentthis Year?HighImportanceEmailReceivedAmendmentneededReset MyPassword/Can'tGet intoSomethingNeed aCallASAP!Dental/VisionID Card orMemberEnrollmentIssueSupplementalClaim IssueEOIStatus

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Need a report
  2. Need Benefit Summaries ASAP!!
  3. Do you have an update?
  4. No Capacity
  5. Group says Thank You :)
  6. DAT Support Case Created
  7. Broker gives you a compliment
  8. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  9. BSC Case Created
  10. Rebill Needed
  11. Billing Question
  12. DIR Questions
  13. Life Claim Question
  14. Disability Claim Question
  15. Can we get a rate pass?
  16. Feed Question
  17. Is there an Open Enrollment this Year?
  18. High Importance Email Received
  19. Amendment needed
  20. Reset My Password/Can't Get into Something
  21. Need a Call ASAP!
  22. Dental/Vision ID Card or Member Enrollment Issue
  23. Supplemental Claim Issue
  24. EOI Status