BillingQuestionNeed areportAmendmentneededNoCapacityBrokergives you acomplimentDATSupportCaseCreatedNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)DIRQuestionsSupplementalClaim IssueDo youhave anupdate?HighImportanceEmailReceivedReset MyPassword/Can'tGet intoSomethingNeedBenefitSummariesASAP!!Need aCallASAP!FeedQuestionGroupsaysThankYou :)Is there anOpenEnrollmentthis Year?DisabilityClaimQuestionDental/VisionID Card orMemberEnrollmentIssueCan weget a ratepass?RebillNeededLifeClaimQuestionEOIStatusBSCCaseCreatedBillingQuestionNeed areportAmendmentneededNoCapacityBrokergives you acomplimentDATSupportCaseCreatedNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)DIRQuestionsSupplementalClaim IssueDo youhave anupdate?HighImportanceEmailReceivedReset MyPassword/Can'tGet intoSomethingNeedBenefitSummariesASAP!!Need aCallASAP!FeedQuestionGroupsaysThankYou :)Is there anOpenEnrollmentthis Year?DisabilityClaimQuestionDental/VisionID Card orMemberEnrollmentIssueCan weget a ratepass?RebillNeededLifeClaimQuestionEOIStatusBSCCaseCreated

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Billing Question
  2. Need a report
  3. Amendment needed
  4. No Capacity
  5. Broker gives you a compliment
  6. DAT Support Case Created
  7. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  8. DIR Questions
  9. Supplemental Claim Issue
  10. Do you have an update?
  11. High Importance Email Received
  12. Reset My Password/Can't Get into Something
  13. Need Benefit Summaries ASAP!!
  14. Need a Call ASAP!
  15. Feed Question
  16. Group says Thank You :)
  17. Is there an Open Enrollment this Year?
  18. Disability Claim Question
  19. Dental/Vision ID Card or Member Enrollment Issue
  20. Can we get a rate pass?
  21. Rebill Needed
  22. Life Claim Question
  23. EOI Status
  24. BSC Case Created