HighImportanceEmailReceivedNoCapacityNeed areportBillingQuestionCan weget a ratepass?BSCCaseCreatedLifeClaimQuestionDIRQuestionsDATSupportCaseCreatedNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)Reset MyPassword/Can'tGet intoSomethingRebillNeededAmendmentneededDo youhave anupdate?GroupsaysThankYou :)SupplementalClaim IssueEOIStatusNeed aCallASAP!FeedQuestionNeedBenefitSummariesASAP!!Brokergives you acomplimentDisabilityClaimQuestionDental/VisionID Card orMemberEnrollmentIssueIs there anOpenEnrollmentthis Year?HighImportanceEmailReceivedNoCapacityNeed areportBillingQuestionCan weget a ratepass?BSCCaseCreatedLifeClaimQuestionDIRQuestionsDATSupportCaseCreatedNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)Reset MyPassword/Can'tGet intoSomethingRebillNeededAmendmentneededDo youhave anupdate?GroupsaysThankYou :)SupplementalClaim IssueEOIStatusNeed aCallASAP!FeedQuestionNeedBenefitSummariesASAP!!Brokergives you acomplimentDisabilityClaimQuestionDental/VisionID Card orMemberEnrollmentIssueIs there anOpenEnrollmentthis Year?

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Importance Email Received
  2. No Capacity
  3. Need a report
  4. Billing Question
  5. Can we get a rate pass?
  6. BSC Case Created
  7. Life Claim Question
  8. DIR Questions
  9. DAT Support Case Created
  10. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  11. Reset My Password/Can't Get into Something
  12. Rebill Needed
  13. Amendment needed
  14. Do you have an update?
  15. Group says Thank You :)
  16. Supplemental Claim Issue
  17. EOI Status
  18. Need a Call ASAP!
  19. Feed Question
  20. Need Benefit Summaries ASAP!!
  21. Broker gives you a compliment
  22. Disability Claim Question
  23. Dental/Vision ID Card or Member Enrollment Issue
  24. Is there an Open Enrollment this Year?