BSCCaseCreatedReset MyPassword/Can'tGet intoSomethingBrokergives you acomplimentFeedQuestionDATSupportCaseCreatedLifeClaimQuestionNeed aCallASAP!EOIStatusNoCapacityCan weget a ratepass?SupplementalClaim IssueDo youhave anupdate?DIRQuestionsNeedBenefitSummariesASAP!!AmendmentneededGroupsaysThankYou :)Is there anOpenEnrollmentthis Year?HighImportanceEmailReceivedBillingQuestionNeed areportRebillNeededDental/VisionID Card orMemberEnrollmentIssueNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)DisabilityClaimQuestionBSCCaseCreatedReset MyPassword/Can'tGet intoSomethingBrokergives you acomplimentFeedQuestionDATSupportCaseCreatedLifeClaimQuestionNeed aCallASAP!EOIStatusNoCapacityCan weget a ratepass?SupplementalClaim IssueDo youhave anupdate?DIRQuestionsNeedBenefitSummariesASAP!!AmendmentneededGroupsaysThankYou :)Is there anOpenEnrollmentthis Year?HighImportanceEmailReceivedBillingQuestionNeed areportRebillNeededDental/VisionID Card orMemberEnrollmentIssueNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)DisabilityClaimQuestion

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. BSC Case Created
  2. Reset My Password/Can't Get into Something
  3. Broker gives you a compliment
  4. Feed Question
  5. DAT Support Case Created
  6. Life Claim Question
  7. Need a Call ASAP!
  8. EOI Status
  9. No Capacity
  10. Can we get a rate pass?
  11. Supplemental Claim Issue
  12. Do you have an update?
  13. DIR Questions
  14. Need Benefit Summaries ASAP!!
  15. Amendment needed
  16. Group says Thank You :)
  17. Is there an Open Enrollment this Year?
  18. High Importance Email Received
  19. Billing Question
  20. Need a report
  21. Rebill Needed
  22. Dental/Vision ID Card or Member Enrollment Issue
  23. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  24. Disability Claim Question