Reset MyPassword/Can'tGet intoSomethingFeedQuestionIs there anOpenEnrollmentthis Year?Can weget a ratepass?BSCCaseCreatedDental/VisionID Card orMemberEnrollmentIssueDo youhave anupdate?GroupsaysThankYou :)HighImportanceEmailReceivedDATSupportCaseCreatedLifeClaimQuestionSupplementalClaim IssueDIRQuestionsBillingQuestionNeed areportNeed aCallASAP!Brokergives you acomplimentEOIStatusNoCapacityAmendmentneededRebillNeededNeedBenefitSummariesASAP!!DisabilityClaimQuestionNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)Reset MyPassword/Can'tGet intoSomethingFeedQuestionIs there anOpenEnrollmentthis Year?Can weget a ratepass?BSCCaseCreatedDental/VisionID Card orMemberEnrollmentIssueDo youhave anupdate?GroupsaysThankYou :)HighImportanceEmailReceivedDATSupportCaseCreatedLifeClaimQuestionSupplementalClaim IssueDIRQuestionsBillingQuestionNeed areportNeed aCallASAP!Brokergives you acomplimentEOIStatusNoCapacityAmendmentneededRebillNeededNeedBenefitSummariesASAP!!DisabilityClaimQuestionNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reset My Password/Can't Get into Something
  2. Feed Question
  3. Is there an Open Enrollment this Year?
  4. Can we get a rate pass?
  5. BSC Case Created
  6. Dental/Vision ID Card or Member Enrollment Issue
  7. Do you have an update?
  8. Group says Thank You :)
  9. High Importance Email Received
  10. DAT Support Case Created
  11. Life Claim Question
  12. Supplemental Claim Issue
  13. DIR Questions
  14. Billing Question
  15. Need a report
  16. Need a Call ASAP!
  17. Broker gives you a compliment
  18. EOI Status
  19. No Capacity
  20. Amendment needed
  21. Rebill Needed
  22. Need Benefit Summaries ASAP!!
  23. Disability Claim Question
  24. NGSU Issue (can be anything where customer/broker upset during NGSU process)