(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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BSC Case Created
Dental/Vision ID Card or Member Enrollment Issue
Do you have an update?
Billing Question
Broker gives you a compliment
NGSU Issue (can be anything where customer/broker upset during NGSU process)