HighImportanceEmailReceivedNoCapacityDo youhave anupdate?DATSupportCaseCreatedCan weget a ratepass?RebillNeededSupplementalClaim IssueGroupsaysThankYou :)Need areportIs there anOpenEnrollmentthis Year?NGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)Reset MyPassword/Can'tGet intoSomethingNeed aCallASAP!FeedQuestionDental/VisionID Card orMemberEnrollmentIssueBSCCaseCreatedBillingQuestionLifeClaimQuestionAmendmentneededEOIStatusNeedBenefitSummariesASAP!!DIRQuestionsDisabilityClaimQuestionBrokergives you acomplimentHighImportanceEmailReceivedNoCapacityDo youhave anupdate?DATSupportCaseCreatedCan weget a ratepass?RebillNeededSupplementalClaim IssueGroupsaysThankYou :)Need areportIs there anOpenEnrollmentthis Year?NGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)Reset MyPassword/Can'tGet intoSomethingNeed aCallASAP!FeedQuestionDental/VisionID Card orMemberEnrollmentIssueBSCCaseCreatedBillingQuestionLifeClaimQuestionAmendmentneededEOIStatusNeedBenefitSummariesASAP!!DIRQuestionsDisabilityClaimQuestionBrokergives you acompliment

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. High Importance Email Received
  2. No Capacity
  3. Do you have an update?
  4. DAT Support Case Created
  5. Can we get a rate pass?
  6. Rebill Needed
  7. Supplemental Claim Issue
  8. Group says Thank You :)
  9. Need a report
  10. Is there an Open Enrollment this Year?
  11. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  12. Reset My Password/Can't Get into Something
  13. Need a Call ASAP!
  14. Feed Question
  15. Dental/Vision ID Card or Member Enrollment Issue
  16. BSC Case Created
  17. Billing Question
  18. Life Claim Question
  19. Amendment needed
  20. EOI Status
  21. Need Benefit Summaries ASAP!!
  22. DIR Questions
  23. Disability Claim Question
  24. Broker gives you a compliment