Need areportLifeClaimQuestionDIRQuestionsDisabilityClaimQuestionNeed aCallASAP!Brokergives you acomplimentNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)AmendmentneededDo youhave anupdate?BSCCaseCreatedReset MyPassword/Can'tGet intoSomethingHighImportanceEmailReceivedFeedQuestionBillingQuestionGroupsaysThankYou :)Dental/VisionID Card orMemberEnrollmentIssueNoCapacityIs there anOpenEnrollmentthis Year?Can weget a ratepass?NeedBenefitSummariesASAP!!RebillNeededDATSupportCaseCreatedSupplementalClaim IssueEOIStatusNeed areportLifeClaimQuestionDIRQuestionsDisabilityClaimQuestionNeed aCallASAP!Brokergives you acomplimentNGSU Issue(can be anythingwherecustomer/brokerupset duringNGSU process)AmendmentneededDo youhave anupdate?BSCCaseCreatedReset MyPassword/Can'tGet intoSomethingHighImportanceEmailReceivedFeedQuestionBillingQuestionGroupsaysThankYou :)Dental/VisionID Card orMemberEnrollmentIssueNoCapacityIs there anOpenEnrollmentthis Year?Can weget a ratepass?NeedBenefitSummariesASAP!!RebillNeededDATSupportCaseCreatedSupplementalClaim IssueEOIStatus

Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Need a report
  2. Life Claim Question
  3. DIR Questions
  4. Disability Claim Question
  5. Need a Call ASAP!
  6. Broker gives you a compliment
  7. NGSU Issue (can be anything where customer/broker upset during NGSU process)
  8. Amendment needed
  9. Do you have an update?
  10. BSC Case Created
  11. Reset My Password/Can't Get into Something
  12. High Importance Email Received
  13. Feed Question
  14. Billing Question
  15. Group says Thank You :)
  16. Dental/Vision ID Card or Member Enrollment Issue
  17. No Capacity
  18. Is there an Open Enrollment this Year?
  19. Can we get a rate pass?
  20. Need Benefit Summaries ASAP!!
  21. Rebill Needed
  22. DAT Support Case Created
  23. Supplemental Claim Issue
  24. EOI Status