Client Management Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. DIR Questions
2. BSC Case Created
3. NGSU Issue (can be anything where customer/broker upset during NGSU process)
4. Rebill Needed
5. Need Benefit Summaries ASAP!!
6. Disability Claim Question
7. Do you have an update?
8. DAT Support Case Created
9. High Importance Email Received
10. Can we get a rate pass?
11. Group says Thank You :)
12. Broker gives you a compliment
13. Is there an Open Enrollment this Year?
14. Amendment needed
15. Supplemental Claim Issue
16. Reset My Password/Can't Get into Something
17. Life Claim Question
18. Need a report
19. Dental/Vision ID Card or Member Enrollment Issue
20. EOI Status
21. Need a Call ASAP!
22. No Capacity
23. Feed Question
24. Billing Question