This bingo card has a free space and 24 words: DAT Support Case Created, Billing Question, Is there an Open Enrollment this Year?, High Importance Email Received, BSC Case Created, Need Benefit Summaries ASAP!!, Supplemental Claim Issue, EOI Status, Reset My Password/Can't Get into Something, No Capacity, Need a Call ASAP!, Rebill Needed, Feed Question, Do you have an update?, Disability Claim Question, Life Claim Question, Can we get a rate pass?, Dental/Vision ID Card or Member Enrollment Issue, Amendment needed, Group says Thank You :), Need a report, Broker gives you a compliment, DIR Questions and NGSU Issue (can be anything where customer/broker upset during NGSU process).
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