"Will thediamond comein the setting,or do I have totake it to ajeweler?"Explain whatpost growthtreatment is ina lab and whyit's not badFind an altwhen acustomer'sdiamond isDNA"I need the ringasap" Showquick shipoptions and theytook your adviceand checked outCustomerasks ifyou're arobotSuggestan eyeclean SI1or 2 in chat"Will a lab grownpass on adiamond tester?"Explain whyHPHT sometimesdoesn'tYou have anAthenadiamondorder! (DMKarly too)"I want tocustom design aring" Show theyoptions on thesite and theychoose one"I'm a motherhelping my sonshop for a ring"Get the sonsinfo whilehelping herYou get theperson fromPewaukeein chat!Sent acomplete cartin chat andthe customerchecked outI have adiamond Iown, can youtell me whatit's worthSomeonesends randomrock picturesand asks for agem IDIs amoissanite areal diamond?Explain thedifferencesHelp a customerfind a similardiamond on oursite if they comein with one fromJA, BE or BN"Anydiscounts fora first timecustomer?"Ghostcustomercomes backlater to answeryour questionsDiscuss strongblue fluorescenceand why it's notbad (offer tocheck on it forthem too)Reviewed a yuckydiamond andautomatically sent adifferent optionrather than asking"can I help you finda different option?""Can I buyjust thesetting?"CrankyCustomer Alert:You helped turntheir attitudearound andthey left happyShow an HVcustomerdiamondoptions"Is HPHT betterthan CVD?"You explainedthe differencebetween thetwo"Will thediamond comein the setting,or do I have totake it to ajeweler?"Explain whatpost growthtreatment is ina lab and whyit's not badFind an altwhen acustomer'sdiamond isDNA"I need the ringasap" Showquick shipoptions and theytook your adviceand checked outCustomerasks ifyou're arobotSuggestan eyeclean SI1or 2 in chat"Will a lab grownpass on adiamond tester?"Explain whyHPHT sometimesdoesn'tYou have anAthenadiamondorder! (DMKarly too)"I want tocustom design aring" Show theyoptions on thesite and theychoose one"I'm a motherhelping my sonshop for a ring"Get the sonsinfo whilehelping herYou get theperson fromPewaukeein chat!Sent acomplete cartin chat andthe customerchecked outI have adiamond Iown, can youtell me whatit's worthSomeonesends randomrock picturesand asks for agem IDIs amoissanite areal diamond?Explain thedifferencesHelp a customerfind a similardiamond on oursite if they comein with one fromJA, BE or BN"Anydiscounts fora first timecustomer?"Ghostcustomercomes backlater to answeryour questionsDiscuss strongblue fluorescenceand why it's notbad (offer tocheck on it forthem too)Reviewed a yuckydiamond andautomatically sent adifferent optionrather than asking"can I help you finda different option?""Can I buyjust thesetting?"CrankyCustomer Alert:You helped turntheir attitudearound andthey left happyShow an HVcustomerdiamondoptions"Is HPHT betterthan CVD?"You explainedthe differencebetween thetwo

RC Chat Bingo 2023 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Will the diamond come in the setting, or do I have to take it to a jeweler?"
  2. Explain what post growth treatment is in a lab and why it's not bad
  3. Find an alt when a customer's diamond is DNA
  4. "I need the ring asap" Show quick ship options and they took your advice and checked out
  5. Customer asks if you're a robot
  6. Suggest an eye clean SI1 or 2 in chat
  7. "Will a lab grown pass on a diamond tester?" Explain why HPHT sometimes doesn't
  8. You have an Athena diamond order! (DM Karly too)
  9. "I want to custom design a ring" Show they options on the site and they choose one
  10. "I'm a mother helping my son shop for a ring" Get the sons info while helping her
  11. You get the person from Pewaukee in chat!
  12. Sent a complete cart in chat and the customer checked out
  13. I have a diamond I own, can you tell me what it's worth
  14. Someone sends random rock pictures and asks for a gem ID
  15. Is a moissanite a real diamond? Explain the differences
  16. Help a customer find a similar diamond on our site if they come in with one from JA, BE or BN
  17. "Any discounts for a first time customer?"
  18. Ghost customer comes back later to answer your questions
  19. Discuss strong blue fluorescence and why it's not bad (offer to check on it for them too)
  20. Reviewed a yucky diamond and automatically sent a different option rather than asking "can I help you find a different option?"
  21. "Can I buy just the setting?"
  22. Cranky Customer Alert: You helped turn their attitude around and they left happy
  23. Show an HV customer diamond options
  24. "Is HPHT better than CVD?" You explained the difference between the two