Create a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate tothe wiki usedto define howto managetasksCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Create a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate tothe wiki usedfor whenemployeescall in sickNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceNavigate to thewiki used whenan office fromJapan needsassistanceNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesNavigate to thewiki used fordetermining ifa task shouldbe redCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor a customerwho is not onsupport, callingabout anupdate.Create a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate tothe wiki usedto define howto managetasksCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Create a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate tothe wiki usedfor whenemployeescall in sickNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceNavigate to thewiki used whenan office fromJapan needsassistanceNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesNavigate to thewiki used fordetermining ifa task shouldbe redCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor a customerwho is not onsupport, callingabout anupdate.Create a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseG

Triage Operator Bingo: TASK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a task for a Spanish-Speaking caller needing help with schedules
  2. Navigate to the wiki used to define how to manage tasks
  3. Create a task for a caller playing Phone Tag, but the original task is closed.
  4. Create a task where the caller is IT calling about claims issues
  5. Navigate to the wiki used to determine if a caller can speak to the same technician
  6. Create a task for an upset customer calling about batch insurance
  7. Navigate to the module TO's should be on when taking customer calls
  8. Navigate to the wiki used for when employees call in sick
  9. Navigate to the Map View where you can see all the Support Tech Teams at once
  10. Navigate to the wiki used when an office from Japan needs assistance
  11. Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services
  12. Navigate to the wiki used for determining if a task should be red
  13. Create a task for an office needing help with PDF's; demanding a callback at 5pm EST.
  14. Create a task for a customer who is not on support, calling about an update.
  15. Create a task for an office that is brand new, and looking for information about OD
  16. Create a task for an office requesting their Onboarding Coordinator, JoseG