Create a taskwhere thecaller is ITcalling aboutclaims issuesCreate a task foran office that isbrand new, andlooking forinformationabout ODNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedto define howto managetasksNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor a customerwho is not onsupport, callingabout anupdate.Navigate to thewiki used todetermine if acaller can speakto the sametechnicianNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate tothe wiki usedfor whenemployeescall in sickNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGCreate a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to thewiki used whenan office fromJapan needsassistanceCreate a taskwhere thecaller is ITcalling aboutclaims issuesCreate a task foran office that isbrand new, andlooking forinformationabout ODNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedto define howto managetasksNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor a customerwho is not onsupport, callingabout anupdate.Navigate to thewiki used todetermine if acaller can speakto the sametechnicianNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate tothe wiki usedfor whenemployeescall in sickNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGCreate a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to thewiki used whenan office fromJapan needsassistance

Triage Operator Bingo: TASK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Create a task where the caller is IT calling about claims issues
  2. Create a task for an office that is brand new, and looking for information about OD
  3. Navigate to the wiki used for determining if a task should be red
  4. Create a task for a caller playing Phone Tag, but the original task is closed.
  5. Navigate to the wiki used to define how to manage tasks
  6. Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services
  7. Create a task for an office needing help with PDF's; demanding a callback at 5pm EST.
  8. Create a task for a customer who is not on support, calling about an update.
  9. Navigate to the wiki used to determine if a caller can speak to the same technician
  10. Navigate to the module TO's should be on when taking customer calls
  11. Navigate to the wiki used for when employees call in sick
  12. Navigate to the Map View where you can see all the Support Tech Teams at once
  13. Create a task for a Spanish-Speaking caller needing help with schedules
  14. Create a task for an office requesting their Onboarding Coordinator, JoseG
  15. Create a task for an upset customer calling about batch insurance
  16. Navigate to the wiki used when an office from Japan needs assistance