Navigate tothe wiki usedto define howto managetasksCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Navigate to thewiki used whenan office fromJapan needsassistanceCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Navigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor an upsetcustomercalling aboutbatch insuranceCreate a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedfor whenemployeescall in sickNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGNavigate tothe wiki usedto define howto managetasksCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Navigate to thewiki used whenan office fromJapan needsassistanceCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Navigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor an upsetcustomercalling aboutbatch insuranceCreate a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedfor whenemployeescall in sickNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseG

Triage Operator Bingo: TASK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Navigate to the wiki used to define how to manage tasks
  2. Create a task for a customer who is not on support, calling about an update.
  3. Navigate to the wiki used when an office from Japan needs assistance
  4. Create a task for an office needing help with PDF's; demanding a callback at 5pm EST.
  5. Navigate to the Map View where you can see all the Support Tech Teams at once
  6. Create a task for an upset customer calling about batch insurance
  7. Create a task for an office that is brand new, and looking for information about OD
  8. Create a task for a caller playing Phone Tag, but the original task is closed.
  9. Navigate to the wiki used for when employees call in sick
  10. Navigate to the wiki used to determine if a caller can speak to the same technician
  11. Create a task for a Spanish-Speaking caller needing help with schedules
  12. Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services
  13. Create a task where the caller is IT calling about claims issues
  14. Navigate to the module TO's should be on when taking customer calls
  15. Navigate to the wiki used for determining if a task should be red
  16. Create a task for an office requesting their Onboarding Coordinator, JoseG