Navigate to thewiki used whenan office fromJapan needsassistanceNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Create a taskfor an upsetcustomercalling aboutbatch insuranceCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGNavigate tothe wiki usedfor whenemployeescall in sickCreate a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedto define howto managetasksNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate to thewiki used whenan office fromJapan needsassistanceNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Create a taskfor an upsetcustomercalling aboutbatch insuranceCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGNavigate tothe wiki usedfor whenemployeescall in sickCreate a taskwhere thecaller is ITcalling aboutclaims issuesNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a task foran office that isbrand new, andlooking forinformationabout ODCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate tothe wiki usedto define howto managetasksNavigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to themodule TO'sshould be onwhen takingcustomer calls

Triage Operator Bingo: TASK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Navigate to the wiki used when an office from Japan needs assistance
  2. Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services
  3. Create a task for a customer who is not on support, calling about an update.
  4. Create a task for an upset customer calling about batch insurance
  5. Create a task for an office requesting their Onboarding Coordinator, JoseG
  6. Navigate to the wiki used for when employees call in sick
  7. Create a task where the caller is IT calling about claims issues
  8. Navigate to the Map View where you can see all the Support Tech Teams at once
  9. Navigate to the wiki used to determine if a caller can speak to the same technician
  10. Create a task for an office needing help with PDF's; demanding a callback at 5pm EST.
  11. Create a task for an office that is brand new, and looking for information about OD
  12. Create a task for a caller playing Phone Tag, but the original task is closed.
  13. Navigate to the wiki used to define how to manage tasks
  14. Navigate to the wiki used for determining if a task should be red
  15. Create a task for a Spanish-Speaking caller needing help with schedules
  16. Navigate to the module TO's should be on when taking customer calls