Navigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Create a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate to thewiki used whenan office fromJapan needsassistanceCreate a taskwhere thecaller is ITcalling aboutclaims issuesCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGCreate a task foran office that isbrand new, andlooking forinformationabout ODNavigate tothe wiki usedfor whenemployeescall in sickNavigate tothe wiki usedto define howto managetasksNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.Navigate to thewiki used fordetermining ifa task shouldbe redCreate a taskfor a Spanish-Speaking callerneeding helpwith schedulesNavigate to thewiki used when acaller asks tospeak withsomeone abouttheir opportunitiesor servicesNavigate to theMap Viewwhere you cansee all theSupport TechTeams at onceCreate a taskfor a customerwho is not onsupport, callingabout anupdate.Create a task foran office needinghelp with PDF's;demanding acallback at 5pmEST.Create a taskfor an upsetcustomercalling aboutbatch insuranceNavigate to themodule TO'sshould be onwhen takingcustomer callsNavigate to thewiki used whenan office fromJapan needsassistanceCreate a taskwhere thecaller is ITcalling aboutclaims issuesCreate a taskfor an officerequesting theirOnboardingCoordinator,JoseGCreate a task foran office that isbrand new, andlooking forinformationabout ODNavigate tothe wiki usedfor whenemployeescall in sickNavigate tothe wiki usedto define howto managetasksNavigate to thewiki used todetermine if acaller can speakto the sametechnicianCreate a taskfor a callerplaying PhoneTag, but theoriginal task isclosed.

Triage Operator Bingo: TASK - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Navigate to the wiki used for determining if a task should be red
  2. Create a task for a Spanish-Speaking caller needing help with schedules
  3. Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services
  4. Navigate to the Map View where you can see all the Support Tech Teams at once
  5. Create a task for a customer who is not on support, calling about an update.
  6. Create a task for an office needing help with PDF's; demanding a callback at 5pm EST.
  7. Create a task for an upset customer calling about batch insurance
  8. Navigate to the module TO's should be on when taking customer calls
  9. Navigate to the wiki used when an office from Japan needs assistance
  10. Create a task where the caller is IT calling about claims issues
  11. Create a task for an office requesting their Onboarding Coordinator, JoseG
  12. Create a task for an office that is brand new, and looking for information about OD
  13. Navigate to the wiki used for when employees call in sick
  14. Navigate to the wiki used to define how to manage tasks
  15. Navigate to the wiki used to determine if a caller can speak to the same technician
  16. Create a task for a caller playing Phone Tag, but the original task is closed.