This bingo card has 16 words: Create a task where the caller is IT calling about claims issues, Navigate to the wiki used to define how to manage tasks, Create a task for an office requesting their Onboarding Coordinator, JoseG, Navigate to the wiki used for determining if a task should be red, Navigate to the module TO's should be on when taking customer calls, Create a task for an office that is brand new, and looking for information about OD, Navigate to the wiki used when a caller asks to speak with someone about their opportunities or services, Create a task for a Spanish-Speaking caller needing help with schedules, Create a task for an upset customer calling about batch insurance, Navigate to the wiki used to determine if a caller can speak to the same technician, Create a task for a caller playing Phone Tag, but the original task is closed., Navigate to the Map View where you can see all the Support Tech Teams at once, Create a task for a customer who is not on support, calling about an update., Navigate to the wiki used for when employees call in sick, Create a task for an office needing help with PDF's; demanding a callback at 5pm EST. and Navigate to the wiki used when an office from Japan needs assistance.
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