askes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakcaller istaking onspeaker"you are the__th personive spokentoo aboutthis"mfarandombackgroundbeepingstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phone"iverestarted"but uptimesays theydidntno phonebycomputermyeducallvdi notworkingprinter"imcomputerilliterate"someonetrying toteams msgor email forIT helpwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedmercyconnectdotopen.comcomputeruptime ismore thana weekspamemailwantingescalation whenviableworkaround istoo inconvenientto themangrydoctorsomeoneemails theMTS Alldirectoryasking for helpparentticketopenaskes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakcaller istaking onspeaker"you are the__th personive spokentoo aboutthis"mfarandombackgroundbeepingstudent wasnot givenuserid / did notknow to useepc.useriddoes notknow howto use theircell phone"iverestarted"but uptimesays theydidntno phonebycomputermyeducallvdi notworkingprinter"imcomputerilliterate"someonetrying toteams msgor email forIT helpwhy didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedmercyconnectdotopen.comcomputeruptime ismore thana weekspamemailwantingescalation whenviableworkaround istoo inconvenientto themangrydoctorsomeoneemails theMTS Alldirectoryasking for helpparentticketopen

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. askes a question, gets completely non related answer
  2. queue spikes right when you get back from break
  3. caller is taking on speaker
  4. "you are the __th person ive spoken too about this"
  5. mfa
  6. random background beeping
  7. student was not given userid / did not know to use epc.userid
  8. does not know how to use their cell phone
  9. "ive restarted" but uptime says they didnt
  10. no phone by computer
  11. myedu call
  12. vdi not working
  13. printer
  14. "im computer illiterate"
  15. someone trying to teams msg or email for IT help
  16. why did tier 1 just spike
  17. Self submitted ticket with no information and the caller wants it escalated
  18. mercy connect dot open.com
  19. computer uptime is more than a week
  20. spam email
  21. wanting escalation when viable workaround is too inconvenient to them
  22. angry doctor
  23. someone emails the MTS All directory asking for help
  24. parent ticket open