computeruptime ismore thana weeksomeoneemails theMTS Alldirectoryasking for helpvdi notworking"you are the__th personive spokentoo aboutthis"myeducallprinter"imcomputerilliterate"Self submittedticket with noinformation andthe caller wantsit escalatedparentticketopenwantingescalation whenviableworkaround istoo inconvenientto them"iverestarted"but uptimesays theydidntmfarandombackgroundbeepingno phonebycomputerdoes notknow howto use theircell phonecaller istaking onspeakerwhy didtier 1 justspikesomeonetrying toteams msgor email forIT helpspamemailmercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridqueuespikes rightwhen youget backfrom breakangrydoctoraskes aquestion, getscompletelynon relatedanswercomputeruptime ismore thana weeksomeoneemails theMTS Alldirectoryasking for helpvdi notworking"you are the__th personive spokentoo aboutthis"myeducallprinter"imcomputerilliterate"Self submittedticket with noinformation andthe caller wantsit escalatedparentticketopenwantingescalation whenviableworkaround istoo inconvenientto them"iverestarted"but uptimesays theydidntmfarandombackgroundbeepingno phonebycomputerdoes notknow howto use theircell phonecaller istaking onspeakerwhy didtier 1 justspikesomeonetrying toteams msgor email forIT helpspamemailmercyconnectdotopen.comstudent wasnot givenuserid / did notknow to useepc.useridqueuespikes rightwhen youget backfrom breakangrydoctoraskes aquestion, getscompletelynon relatedanswer

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. computer uptime is more than a week
  2. someone emails the MTS All directory asking for help
  3. vdi not working
  4. "you are the __th person ive spoken too about this"
  5. myedu call
  6. printer
  7. "im computer illiterate"
  8. Self submitted ticket with no information and the caller wants it escalated
  9. parent ticket open
  10. wanting escalation when viable workaround is too inconvenient to them
  11. "ive restarted" but uptime says they didnt
  12. mfa
  13. random background beeping
  14. no phone by computer
  15. does not know how to use their cell phone
  16. caller is taking on speaker
  17. why did tier 1 just spike
  18. someone trying to teams msg or email for IT help
  19. spam email
  20. mercy connect dot open.com
  21. student was not given userid / did not know to use epc.userid
  22. queue spikes right when you get back from break
  23. angry doctor
  24. askes a question, gets completely non related answer