(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
queue spikes right when you get back from break
"im computer illiterate"
someone trying to teams msg or email for IT help
caller is taking on speaker
askes a question, gets completely non related answer
angry doctor
no phone by computer
"ive restarted" but uptime says they didnt
wanting escalation when viable workaround is too inconvenient to them
student was not given userid / did not know to use epc.userid
random background beeping
"you are the __th person ive spoken too about this"
Self submitted ticket with no information and the caller wants it escalated
myedu call
printer
mfa
does not know how to use their cell phone
parent ticket open
spam email
mercy connect dot
open.com
someone emails the MTS All directory asking for help
