(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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wanting escalation when viable workaround is too inconvenient to them
does not know how to use their cell phone
askes a question, gets completely non related answer
no phone by computer
spam email
someone trying to teams msg or email for IT help
random background beeping
"you are the __th person ive spoken too about this"
queue spikes right when you get back from break
someone emails the MTS All directory asking for help
angry doctor
why did tier 1 just spike
mfa
parent ticket open
Self submitted ticket with no information and the caller wants it escalated
printer
vdi not working
student was not given userid / did not know to use epc.userid
