queuespikes rightwhen youget backfrom breakparentticketopenprinterangrydoctorsomeoneemails theMTS Alldirectoryasking for helpcomputeruptime ismore thana weekdoes notknow howto use theircell phonewantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"why didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedvdi notworking"iverestarted"but uptimesays theydidntrandombackgroundbeepingaskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridmfaspamemailmercyconnectdotopen.comcaller istaking onspeakersomeonetrying toteams msgor email forIT helpmyeducallno phonebycomputerqueuespikes rightwhen youget backfrom breakparentticketopenprinterangrydoctorsomeoneemails theMTS Alldirectoryasking for helpcomputeruptime ismore thana weekdoes notknow howto use theircell phonewantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"why didtier 1 justspikeSelf submittedticket with noinformation andthe caller wantsit escalatedvdi notworking"iverestarted"but uptimesays theydidntrandombackgroundbeepingaskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridmfaspamemailmercyconnectdotopen.comcaller istaking onspeakersomeonetrying toteams msgor email forIT helpmyeducallno phonebycomputer

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. queue spikes right when you get back from break
  2. parent ticket open
  3. printer
  4. angry doctor
  5. someone emails the MTS All directory asking for help
  6. computer uptime is more than a week
  7. does not know how to use their cell phone
  8. wanting escalation when viable workaround is too inconvenient to them
  9. "you are the __th person ive spoken too about this"
  10. why did tier 1 just spike
  11. Self submitted ticket with no information and the caller wants it escalated
  12. vdi not working
  13. "ive restarted" but uptime says they didnt
  14. random background beeping
  15. askes a question, gets completely non related answer
  16. "im computer illiterate"
  17. student was not given userid / did not know to use epc.userid
  18. mfa
  19. spam email
  20. mercy connect dot open.com
  21. caller is taking on speaker
  22. someone trying to teams msg or email for IT help
  23. myedu call
  24. no phone by computer