queuespikes rightwhen youget backfrom breakcomputeruptime ismore thana weekangrydoctormercyconnectdotopen.comaskes aquestion, getscompletelynon relatedanswerdoes notknow howto use theircell phoneprintervdi notworkingcaller istaking onspeakerwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis""iverestarted"but uptimesays theydidntSelf submittedticket with noinformation andthe caller wantsit escalatedmfa"imcomputerilliterate"someonetrying toteams msgor email forIT helpno phonebycomputerwhy didtier 1 justspikemyeducallrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for helpstudent wasnot givenuserid / did notknow to useepc.useridparentticketopenspamemailqueuespikes rightwhen youget backfrom breakcomputeruptime ismore thana weekangrydoctormercyconnectdotopen.comaskes aquestion, getscompletelynon relatedanswerdoes notknow howto use theircell phoneprintervdi notworkingcaller istaking onspeakerwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis""iverestarted"but uptimesays theydidntSelf submittedticket with noinformation andthe caller wantsit escalatedmfa"imcomputerilliterate"someonetrying toteams msgor email forIT helpno phonebycomputerwhy didtier 1 justspikemyeducallrandombackgroundbeepingsomeoneemails theMTS Alldirectoryasking for helpstudent wasnot givenuserid / did notknow to useepc.useridparentticketopenspamemail

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. queue spikes right when you get back from break
  2. computer uptime is more than a week
  3. angry doctor
  4. mercy connect dot open.com
  5. askes a question, gets completely non related answer
  6. does not know how to use their cell phone
  7. printer
  8. vdi not working
  9. caller is taking on speaker
  10. wanting escalation when viable workaround is too inconvenient to them
  11. "you are the __th person ive spoken too about this"
  12. "ive restarted" but uptime says they didnt
  13. Self submitted ticket with no information and the caller wants it escalated
  14. mfa
  15. "im computer illiterate"
  16. someone trying to teams msg or email for IT help
  17. no phone by computer
  18. why did tier 1 just spike
  19. myedu call
  20. random background beeping
  21. someone emails the MTS All directory asking for help
  22. student was not given userid / did not know to use epc.userid
  23. parent ticket open
  24. spam email