"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekwhy didtier 1 justspikewantingescalation whenviableworkaround istoo inconvenientto themspamemailSelf submittedticket with noinformation andthe caller wantsit escalatedmfano phonebycomputeraskes aquestion, getscompletelynon relatedanswercaller istaking onspeakerparentticketopendoes notknow howto use theircell phonequeuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useridprintersomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis"randombackgroundbeepingsomeonetrying toteams msgor email forIT help"imcomputerilliterate"angrydoctormercyconnectdotopen.comvdi notworkingmyeducall"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekwhy didtier 1 justspikewantingescalation whenviableworkaround istoo inconvenientto themspamemailSelf submittedticket with noinformation andthe caller wantsit escalatedmfano phonebycomputeraskes aquestion, getscompletelynon relatedanswercaller istaking onspeakerparentticketopendoes notknow howto use theircell phonequeuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useridprintersomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis"randombackgroundbeepingsomeonetrying toteams msgor email forIT help"imcomputerilliterate"angrydoctormercyconnectdotopen.comvdi notworkingmyeducall

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "ive restarted" but uptime says they didnt
  2. computer uptime is more than a week
  3. why did tier 1 just spike
  4. wanting escalation when viable workaround is too inconvenient to them
  5. spam email
  6. Self submitted ticket with no information and the caller wants it escalated
  7. mfa
  8. no phone by computer
  9. askes a question, gets completely non related answer
  10. caller is taking on speaker
  11. parent ticket open
  12. does not know how to use their cell phone
  13. queue spikes right when you get back from break
  14. student was not given userid / did not know to use epc.userid
  15. printer
  16. someone emails the MTS All directory asking for help
  17. "you are the __th person ive spoken too about this"
  18. random background beeping
  19. someone trying to teams msg or email for IT help
  20. "im computer illiterate"
  21. angry doctor
  22. mercy connect dot open.com
  23. vdi not working
  24. myedu call