(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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why did tier 1 just spike
caller is taking on speaker
"you are the __th person ive spoken too about this"
"im computer illiterate"
someone trying to teams msg or email for IT help
spam email
mercy connect dot
open.com
"ive restarted" but uptime says they didnt
does not know how to use their cell phone
someone emails the MTS All directory asking for help
parent ticket open
printer
student was not given userid / did not know to use epc.userid
vdi not working
computer uptime is more than a week
no phone by computer
askes a question, gets completely non related answer
queue spikes right when you get back from break
random background beeping
myedu call
Self submitted ticket with no information and the caller wants it escalated
wanting escalation when viable workaround is too inconvenient to them
