vdi notworkingparentticketopendoes notknow howto use theircell phoneprinterqueuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helpno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themangrydoctor"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswerSelf submittedticket with noinformation andthe caller wantsit escalatedmyeducallspamemailcomputeruptime ismore thana week"iverestarted"but uptimesays theydidntcaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpmercyconnectdotopen.comrandombackgroundbeepingmfa"you are the__th personive spokentoo aboutthis"vdi notworkingparentticketopendoes notknow howto use theircell phoneprinterqueuespikes rightwhen youget backfrom breaksomeonetrying toteams msgor email forIT helpno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themangrydoctor"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswerSelf submittedticket with noinformation andthe caller wantsit escalatedmyeducallspamemailcomputeruptime ismore thana week"iverestarted"but uptimesays theydidntcaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpmercyconnectdotopen.comrandombackgroundbeepingmfa"you are the__th personive spokentoo aboutthis"

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. vdi not working
  2. parent ticket open
  3. does not know how to use their cell phone
  4. printer
  5. queue spikes right when you get back from break
  6. someone trying to teams msg or email for IT help
  7. no phone by computer
  8. wanting escalation when viable workaround is too inconvenient to them
  9. angry doctor
  10. "im computer illiterate"
  11. student was not given userid / did not know to use epc.userid
  12. why did tier 1 just spike
  13. askes a question, gets completely non related answer
  14. Self submitted ticket with no information and the caller wants it escalated
  15. myedu call
  16. spam email
  17. computer uptime is more than a week
  18. "ive restarted" but uptime says they didnt
  19. caller is taking on speaker
  20. someone emails the MTS All directory asking for help
  21. mercy connect dot open.com
  22. random background beeping
  23. mfa
  24. "you are the __th person ive spoken too about this"