mercyconnectdotopen.comprinterdoes notknow howto use theircell phonecaller istaking onspeakermyeducall"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekvdi notworkingmfaaskes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakrandombackgroundbeepingangrydoctor"you are the__th personive spokentoo aboutthis"spamemail"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedno phonebycomputerparentticketopensomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helpwantingescalation whenviableworkaround istoo inconvenientto themwhy didtier 1 justspikemercyconnectdotopen.comprinterdoes notknow howto use theircell phonecaller istaking onspeakermyeducall"iverestarted"but uptimesays theydidntcomputeruptime ismore thana weekvdi notworkingmfaaskes aquestion, getscompletelynon relatedanswerqueuespikes rightwhen youget backfrom breakrandombackgroundbeepingangrydoctor"you are the__th personive spokentoo aboutthis"spamemail"imcomputerilliterate"student wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedno phonebycomputerparentticketopensomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helpwantingescalation whenviableworkaround istoo inconvenientto themwhy didtier 1 justspike

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. mercy connect dot open.com
  2. printer
  3. does not know how to use their cell phone
  4. caller is taking on speaker
  5. myedu call
  6. "ive restarted" but uptime says they didnt
  7. computer uptime is more than a week
  8. vdi not working
  9. mfa
  10. askes a question, gets completely non related answer
  11. queue spikes right when you get back from break
  12. random background beeping
  13. angry doctor
  14. "you are the __th person ive spoken too about this"
  15. spam email
  16. "im computer illiterate"
  17. student was not given userid / did not know to use epc.userid
  18. Self submitted ticket with no information and the caller wants it escalated
  19. no phone by computer
  20. parent ticket open
  21. someone trying to teams msg or email for IT help
  22. someone emails the MTS All directory asking for help
  23. wanting escalation when viable workaround is too inconvenient to them
  24. why did tier 1 just spike