(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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caller is taking on speaker
student was not given userid / did not know to use epc.userid
Self submitted ticket with no information and the caller wants it escalated
vdi not working
"im computer illiterate"
computer uptime is more than a week
printer
"ive restarted" but uptime says they didnt
queue spikes right when you get back from break
someone emails the MTS All directory asking for help
parent ticket open
why did tier 1 just spike
"you are the __th person ive spoken too about this"
does not know how to use their cell phone
myedu call
wanting escalation when viable workaround is too inconvenient to them
mfa
spam email
no phone by computer
askes a question, gets completely non related answer
