parentticketopenprintercomputeruptime ismore thana weekrandombackgroundbeeping"imcomputerilliterate"myeducallangrydoctordoes notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helpvdi notworking"you are the__th personive spokentoo aboutthis""iverestarted"but uptimesays theydidntspamemailno phonebycomputerSelf submittedticket with noinformation andthe caller wantsit escalatedwantingescalation whenviableworkaround istoo inconvenientto themqueuespikes rightwhen youget backfrom breakmfamercyconnectdotopen.comwhy didtier 1 justspikecaller istaking onspeakeraskes aquestion, getscompletelynon relatedanswerparentticketopenprintercomputeruptime ismore thana weekrandombackgroundbeeping"imcomputerilliterate"myeducallangrydoctordoes notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridsomeonetrying toteams msgor email forIT helpsomeoneemails theMTS Alldirectoryasking for helpvdi notworking"you are the__th personive spokentoo aboutthis""iverestarted"but uptimesays theydidntspamemailno phonebycomputerSelf submittedticket with noinformation andthe caller wantsit escalatedwantingescalation whenviableworkaround istoo inconvenientto themqueuespikes rightwhen youget backfrom breakmfamercyconnectdotopen.comwhy didtier 1 justspikecaller istaking onspeakeraskes aquestion, getscompletelynon relatedanswer

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. parent ticket open
  2. printer
  3. computer uptime is more than a week
  4. random background beeping
  5. "im computer illiterate"
  6. myedu call
  7. angry doctor
  8. does not know how to use their cell phone
  9. student was not given userid / did not know to use epc.userid
  10. someone trying to teams msg or email for IT help
  11. someone emails the MTS All directory asking for help
  12. vdi not working
  13. "you are the __th person ive spoken too about this"
  14. "ive restarted" but uptime says they didnt
  15. spam email
  16. no phone by computer
  17. Self submitted ticket with no information and the caller wants it escalated
  18. wanting escalation when viable workaround is too inconvenient to them
  19. queue spikes right when you get back from break
  20. mfa
  21. mercy connect dot open.com
  22. why did tier 1 just spike
  23. caller is taking on speaker
  24. askes a question, gets completely non related answer