(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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someone emails the MTS All directory asking for help
parent ticket open
Self submitted ticket with no information and the caller wants it escalated
student was not given userid / did not know to use epc.userid
computer uptime is more than a week
askes a question, gets completely non related answer
"im computer illiterate"
random background beeping
caller is taking on speaker
queue spikes right when you get back from break
why did tier 1 just spike
"ive restarted" but uptime says they didnt
printer
does not know how to use their cell phone
"you are the __th person ive spoken too about this"
no phone by computer
mfa
someone trying to teams msg or email for IT help
spam email
wanting escalation when viable workaround is too inconvenient to them
