randombackgroundbeepingmercyconnectdotopen.comsomeonetrying toteams msgor email forIT helpangrydoctorqueuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpvdi notworkingwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"computeruptime ismore thana weekSelf submittedticket with noinformation andthe caller wantsit escalatedmfa"iverestarted"but uptimesays theydidntspamemailparentticketopenwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"does notknow howto use theircell phoneno phonebycomputermyeducallprinterrandombackgroundbeepingmercyconnectdotopen.comsomeonetrying toteams msgor email forIT helpangrydoctorqueuespikes rightwhen youget backfrom breakstudent wasnot givenuserid / did notknow to useepc.useridcaller istaking onspeakersomeoneemails theMTS Alldirectoryasking for helpvdi notworkingwantingescalation whenviableworkaround istoo inconvenientto them"you are the__th personive spokentoo aboutthis"computeruptime ismore thana weekSelf submittedticket with noinformation andthe caller wantsit escalatedmfa"iverestarted"but uptimesays theydidntspamemailparentticketopenwhy didtier 1 justspikeaskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"does notknow howto use theircell phoneno phonebycomputermyeducallprinter

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. random background beeping
  2. mercy connect dot open.com
  3. someone trying to teams msg or email for IT help
  4. angry doctor
  5. queue spikes right when you get back from break
  6. student was not given userid / did not know to use epc.userid
  7. caller is taking on speaker
  8. someone emails the MTS All directory asking for help
  9. vdi not working
  10. wanting escalation when viable workaround is too inconvenient to them
  11. "you are the __th person ive spoken too about this"
  12. computer uptime is more than a week
  13. Self submitted ticket with no information and the caller wants it escalated
  14. mfa
  15. "ive restarted" but uptime says they didnt
  16. spam email
  17. parent ticket open
  18. why did tier 1 just spike
  19. askes a question, gets completely non related answer
  20. "im computer illiterate"
  21. does not know how to use their cell phone
  22. no phone by computer
  23. myedu call
  24. printer