"you are the__th personive spokentoo aboutthis"mfaspamemailangrydoctoraskes aquestion, getscompletelynon relatedanswerno phonebycomputerwhy didtier 1 justspikeprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedcomputeruptime ismore thana weekparentticketopendoes notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridmyeducallwantingescalation whenviableworkaround istoo inconvenientto themsomeonetrying toteams msgor email forIT helpvdi notworking"iverestarted"but uptimesays theydidntmercyconnectdotopen.com"imcomputerilliterate"someoneemails theMTS Alldirectoryasking for helpcaller istaking onspeakerrandombackgroundbeeping"you are the__th personive spokentoo aboutthis"mfaspamemailangrydoctoraskes aquestion, getscompletelynon relatedanswerno phonebycomputerwhy didtier 1 justspikeprinterqueuespikes rightwhen youget backfrom breakSelf submittedticket with noinformation andthe caller wantsit escalatedcomputeruptime ismore thana weekparentticketopendoes notknow howto use theircell phonestudent wasnot givenuserid / did notknow to useepc.useridmyeducallwantingescalation whenviableworkaround istoo inconvenientto themsomeonetrying toteams msgor email forIT helpvdi notworking"iverestarted"but uptimesays theydidntmercyconnectdotopen.com"imcomputerilliterate"someoneemails theMTS Alldirectoryasking for helpcaller istaking onspeakerrandombackgroundbeeping

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "you are the __th person ive spoken too about this"
  2. mfa
  3. spam email
  4. angry doctor
  5. askes a question, gets completely non related answer
  6. no phone by computer
  7. why did tier 1 just spike
  8. printer
  9. queue spikes right when you get back from break
  10. Self submitted ticket with no information and the caller wants it escalated
  11. computer uptime is more than a week
  12. parent ticket open
  13. does not know how to use their cell phone
  14. student was not given userid / did not know to use epc.userid
  15. myedu call
  16. wanting escalation when viable workaround is too inconvenient to them
  17. someone trying to teams msg or email for IT help
  18. vdi not working
  19. "ive restarted" but uptime says they didnt
  20. mercy connect dot open.com
  21. "im computer illiterate"
  22. someone emails the MTS All directory asking for help
  23. caller is taking on speaker
  24. random background beeping