This bingo card has a free space and 24 words: "ive restarted" but uptime says they didnt, caller is taking on speaker, parent ticket open, student was not given userid / did not know to use epc.userid, someone emails the MTS All directory asking for help, spam email, queue spikes right when you get back from break, askes a question, gets completely non related answer, mercy connect dot open.com, "im computer illiterate", someone trying to teams msg or email for IT help, does not know how to use their cell phone, printer, Self submitted ticket with no information and the caller wants it escalated, mfa, wanting escalation when viable workaround is too inconvenient to them, random background beeping, computer uptime is more than a week, angry doctor, "you are the __th person ive spoken too about this", vdi not working, why did tier 1 just spike, myedu call and no phone by computer.
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