computeruptime ismore thana weekMymercypatientforwardedto 3399"imcomputerilliterate"spamemaildoes notknow howto use theircell phonesomeonetrying toteams msgor email forIT helpno phonebycomputercaller istaking onspeakermercyconnectdotopen.comaskes aquestion, getscompletelynon relatedanswerSelf submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeeping"Yes Iamdriving""I only havemy phone/Idont have apersonalcomputer"wantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1"I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypay"I got anewphone"mfawhy didtier 1 justspikeprinterVDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2parentticketopensomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis"student wasnot givenuserid / did notknow to useepc.useridmyeducallChromebookvdi notworking"iverestarted"but uptimesays theydidntWFH Calledin usingjabber andhave to restartcomputerqueuespikes rightwhen youget backfrom breakangrydoctorsomeone@'s p1/p1two secsafter postingin that chatcomputeruptime ismore thana weekMymercypatientforwardedto 3399"imcomputerilliterate"spamemaildoes notknow howto use theircell phonesomeonetrying toteams msgor email forIT helpno phonebycomputercaller istaking onspeakermercyconnectdotopen.comaskes aquestion, getscompletelynon relatedanswerSelf submittedticket with noinformation andthe caller wantsit escalatedrandombackgroundbeeping"Yes Iamdriving""I only havemy phone/Idont have apersonalcomputer"wantingescalation whenviableworkaround istoo inconvenientto themCant installcitrix onMacos X orwindows7/8/8.1"I am callingon behalf ofdoctor.....who is in theother room"trying toview currentpaystubs onmypay"I got anewphone"mfawhy didtier 1 justspikeprinterVDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2parentticketopensomeoneemails theMTS Alldirectoryasking for help"you are the__th personive spokentoo aboutthis"student wasnot givenuserid / did notknow to useepc.useridmyeducallChromebookvdi notworking"iverestarted"but uptimesays theydidntWFH Calledin usingjabber andhave to restartcomputerqueuespikes rightwhen youget backfrom breakangrydoctorsomeone@'s p1/p1two secsafter postingin that chat

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. computer uptime is more than a week
  2. Mymercy patient forwarded to 3399
  3. "im computer illiterate"
  4. spam email
  5. does not know how to use their cell phone
  6. someone trying to teams msg or email for IT help
  7. no phone by computer
  8. caller is taking on speaker
  9. mercy connect dot open.com
  10. askes a question, gets completely non related answer
  11. Self submitted ticket with no information and the caller wants it escalated
  12. random background beeping
  13. "Yes I am driving"
  14. "I only have my phone/I dont have a personal computer"
  15. wanting escalation when viable workaround is too inconvenient to them
  16. Cant install citrix on Macos X or windows 7/8/8.1
  17. "I am calling on behalf of doctor..... who is in the other room"
  18. trying to view current paystubs on mypay
  19. "I got a new phone"
  20. mfa
  21. why did tier 1 just spike
  22. printer
  23. VDI calling from desk phone with connectivity issues
  24. self submitted p1/p2
  25. parent ticket open
  26. someone emails the MTS All directory asking for help
  27. "you are the __th person ive spoken too about this"
  28. student was not given userid / did not know to use epc.userid
  29. myedu call
  30. Chromebook
  31. vdi not working
  32. "ive restarted" but uptime says they didnt
  33. WFH Called in using jabber and have to restart computer
  34. queue spikes right when you get back from break
  35. angry doctor
  36. someone @'s p1/p1 two secs after posting in that chat