"I am callingon behalf ofdoctor.....who is in theother room"WFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"someonetrying toteams msgor email forIT helpcaller istaking onspeaker"Yes Iamdriving"Chromebook"you are the__th personive spokentoo aboutthis""imcomputerilliterate"Cant installcitrix onMacos X orwindows7/8/8.1printerVDI callingfrom deskphone withconnectivityissues"iverestarted"but uptimesays theydidntselfsubmittedp1/p2Self submittedticket with noinformation andthe caller wantsit escalatedaskes aquestion, getscompletelynon relatedanswerparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridspamemailmercyconnectdotopen.comsomeoneemails theMTS Alldirectoryasking for helpmfamyeducalltrying toview currentpaystubs onmypaycomputeruptime ismore thana week"I got anewphone"wantingescalation whenviableworkaround istoo inconvenientto themangrydoctorvdi notworkingMymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakwhy didtier 1 justspikerandombackgroundbeepingno phonebycomputerdoes notknow howto use theircell phone"I am callingon behalf ofdoctor.....who is in theother room"WFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"someonetrying toteams msgor email forIT helpcaller istaking onspeaker"Yes Iamdriving"Chromebook"you are the__th personive spokentoo aboutthis""imcomputerilliterate"Cant installcitrix onMacos X orwindows7/8/8.1printerVDI callingfrom deskphone withconnectivityissues"iverestarted"but uptimesays theydidntselfsubmittedp1/p2Self submittedticket with noinformation andthe caller wantsit escalatedaskes aquestion, getscompletelynon relatedanswerparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridspamemailmercyconnectdotopen.comsomeoneemails theMTS Alldirectoryasking for helpmfamyeducalltrying toview currentpaystubs onmypaycomputeruptime ismore thana week"I got anewphone"wantingescalation whenviableworkaround istoo inconvenientto themangrydoctorvdi notworkingMymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chatqueuespikes rightwhen youget backfrom breakwhy didtier 1 justspikerandombackgroundbeepingno phonebycomputerdoes notknow howto use theircell phone

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I am calling on behalf of doctor..... who is in the other room"
  2. WFH Called in using jabber and have to restart computer
  3. "I only have my phone/I dont have a personal computer"
  4. someone trying to teams msg or email for IT help
  5. caller is taking on speaker
  6. "Yes I am driving"
  7. Chromebook
  8. "you are the __th person ive spoken too about this"
  9. "im computer illiterate"
  10. Cant install citrix on Macos X or windows 7/8/8.1
  11. printer
  12. VDI calling from desk phone with connectivity issues
  13. "ive restarted" but uptime says they didnt
  14. self submitted p1/p2
  15. Self submitted ticket with no information and the caller wants it escalated
  16. askes a question, gets completely non related answer
  17. parent ticket open
  18. student was not given userid / did not know to use epc.userid
  19. spam email
  20. mercy connect dot open.com
  21. someone emails the MTS All directory asking for help
  22. mfa
  23. myedu call
  24. trying to view current paystubs on mypay
  25. computer uptime is more than a week
  26. "I got a new phone"
  27. wanting escalation when viable workaround is too inconvenient to them
  28. angry doctor
  29. vdi not working
  30. Mymercy patient forwarded to 3399
  31. someone @'s p1/p1 two secs after posting in that chat
  32. queue spikes right when you get back from break
  33. why did tier 1 just spike
  34. random background beeping
  35. no phone by computer
  36. does not know how to use their cell phone