vdi notworkingMymercypatientforwardedto 3399randombackgroundbeepingmercyconnectdotopen.com"you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room"student wasnot givenuserid / did notknow to useepc.userid"I got anewphone"WFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"mfatrying toview currentpaystubs onmypaywhy didtier 1 justspikeChromebookprinterSelf submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatcaller istaking onspeakerVDI callingfrom deskphone withconnectivityissues"iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1angrydoctoraskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"spamemailcomputeruptime ismore thana weekparentticketopenwantingescalation whenviableworkaround istoo inconvenientto themselfsubmittedp1/p2does notknow howto use theircell phone"Yes Iamdriving"someoneemails theMTS Alldirectoryasking for helpno phonebycomputersomeonetrying toteams msgor email forIT helpmyeducallqueuespikes rightwhen youget backfrom breakvdi notworkingMymercypatientforwardedto 3399randombackgroundbeepingmercyconnectdotopen.com"you are the__th personive spokentoo aboutthis""I am callingon behalf ofdoctor.....who is in theother room"student wasnot givenuserid / did notknow to useepc.userid"I got anewphone"WFH Calledin usingjabber andhave to restartcomputer"I only havemy phone/Idont have apersonalcomputer"mfatrying toview currentpaystubs onmypaywhy didtier 1 justspikeChromebookprinterSelf submittedticket with noinformation andthe caller wantsit escalatedsomeone@'s p1/p1two secsafter postingin that chatcaller istaking onspeakerVDI callingfrom deskphone withconnectivityissues"iverestarted"but uptimesays theydidntCant installcitrix onMacos X orwindows7/8/8.1angrydoctoraskes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"spamemailcomputeruptime ismore thana weekparentticketopenwantingescalation whenviableworkaround istoo inconvenientto themselfsubmittedp1/p2does notknow howto use theircell phone"Yes Iamdriving"someoneemails theMTS Alldirectoryasking for helpno phonebycomputersomeonetrying toteams msgor email forIT helpmyeducallqueuespikes rightwhen youget backfrom break

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. vdi not working
  2. Mymercy patient forwarded to 3399
  3. random background beeping
  4. mercy connect dot open.com
  5. "you are the __th person ive spoken too about this"
  6. "I am calling on behalf of doctor..... who is in the other room"
  7. student was not given userid / did not know to use epc.userid
  8. "I got a new phone"
  9. WFH Called in using jabber and have to restart computer
  10. "I only have my phone/I dont have a personal computer"
  11. mfa
  12. trying to view current paystubs on mypay
  13. why did tier 1 just spike
  14. Chromebook
  15. printer
  16. Self submitted ticket with no information and the caller wants it escalated
  17. someone @'s p1/p1 two secs after posting in that chat
  18. caller is taking on speaker
  19. VDI calling from desk phone with connectivity issues
  20. "ive restarted" but uptime says they didnt
  21. Cant install citrix on Macos X or windows 7/8/8.1
  22. angry doctor
  23. askes a question, gets completely non related answer
  24. "im computer illiterate"
  25. spam email
  26. computer uptime is more than a week
  27. parent ticket open
  28. wanting escalation when viable workaround is too inconvenient to them
  29. self submitted p1/p2
  30. does not know how to use their cell phone
  31. "Yes I am driving"
  32. someone emails the MTS All directory asking for help
  33. no phone by computer
  34. someone trying to teams msg or email for IT help
  35. myedu call
  36. queue spikes right when you get back from break