Cant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputervdi notworkingmyeducallspamemailmfa"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"trying toview currentpaystubs onmypay"iverestarted"but uptimesays theydidntstudent wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissues"I only havemy phone/Idont have apersonalcomputer"printerwantingescalation whenviableworkaround istoo inconvenientto themsomeone@'s p1/p1two secsafter postingin that chatangrydoctor"I am callingon behalf ofdoctor.....who is in theother room"someonetrying toteams msgor email forIT helpqueuespikes rightwhen youget backfrom breakChromebookMymercypatientforwardedto 3399why didtier 1 justspikeselfsubmittedp1/p2caller istaking onspeaker"Yes Iamdriving""you are the__th personive spokentoo aboutthis"no phonebycomputeraskes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpparentticketopenrandombackgroundbeepingdoes notknow howto use theircell phonemercyconnectdotopen.comCant installcitrix onMacos X orwindows7/8/8.1WFH Calledin usingjabber andhave to restartcomputervdi notworkingmyeducallspamemailmfa"I got anewphone"computeruptime ismore thana week"imcomputerilliterate"trying toview currentpaystubs onmypay"iverestarted"but uptimesays theydidntstudent wasnot givenuserid / did notknow to useepc.useridSelf submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissues"I only havemy phone/Idont have apersonalcomputer"printerwantingescalation whenviableworkaround istoo inconvenientto themsomeone@'s p1/p1two secsafter postingin that chatangrydoctor"I am callingon behalf ofdoctor.....who is in theother room"someonetrying toteams msgor email forIT helpqueuespikes rightwhen youget backfrom breakChromebookMymercypatientforwardedto 3399why didtier 1 justspikeselfsubmittedp1/p2caller istaking onspeaker"Yes Iamdriving""you are the__th personive spokentoo aboutthis"no phonebycomputeraskes aquestion, getscompletelynon relatedanswersomeoneemails theMTS Alldirectoryasking for helpparentticketopenrandombackgroundbeepingdoes notknow howto use theircell phonemercyconnectdotopen.com

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cant install citrix on Macos X or windows 7/8/8.1
  2. WFH Called in using jabber and have to restart computer
  3. vdi not working
  4. myedu call
  5. spam email
  6. mfa
  7. "I got a new phone"
  8. computer uptime is more than a week
  9. "im computer illiterate"
  10. trying to view current paystubs on mypay
  11. "ive restarted" but uptime says they didnt
  12. student was not given userid / did not know to use epc.userid
  13. Self submitted ticket with no information and the caller wants it escalated
  14. VDI calling from desk phone with connectivity issues
  15. "I only have my phone/I dont have a personal computer"
  16. printer
  17. wanting escalation when viable workaround is too inconvenient to them
  18. someone @'s p1/p1 two secs after posting in that chat
  19. angry doctor
  20. "I am calling on behalf of doctor..... who is in the other room"
  21. someone trying to teams msg or email for IT help
  22. queue spikes right when you get back from break
  23. Chromebook
  24. Mymercy patient forwarded to 3399
  25. why did tier 1 just spike
  26. self submitted p1/p2
  27. caller is taking on speaker
  28. "Yes I am driving"
  29. "you are the __th person ive spoken too about this"
  30. no phone by computer
  31. askes a question, gets completely non related answer
  32. someone emails the MTS All directory asking for help
  33. parent ticket open
  34. random background beeping
  35. does not know how to use their cell phone
  36. mercy connect dot open.com