(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
Mymercy patient forwarded to 3399
parent ticket open
mfa
"ive restarted" but uptime says they didnt
"I am calling on behalf of doctor..... who is in the other room"
myedu call
askes a question, gets completely non related answer
Cant install citrix on Macos X or windows 7/8/8.1
"you are the __th person ive spoken too about this"
no phone by computer
Chromebook
random background beeping
Self submitted ticket with no information and the caller wants it escalated
"I only have my phone/I dont have a personal computer"
self submitted p1/p2
someone emails the MTS All directory asking for help
"Yes I am driving"
does not know how to use their cell phone
trying to view current paystubs on mypay
wanting escalation when viable workaround is too inconvenient to them
VDI calling from desk phone with connectivity issues
spam email
"im computer illiterate"
someone trying to teams msg or email for IT help
printer
someone @'s p1/p1 two secs after posting in that chat
angry doctor
queue spikes right when you get back from break
why did tier 1 just spike
"I got a new phone"
student was not given userid / did not know to use epc.userid
caller is taking on speaker
computer uptime is more than a week
WFH Called in using jabber and have to restart computer
