mfasomeone@'s p1/p1two secsafter postingin that chat"iverestarted"but uptimesays theydidntChromebooksomeoneemails theMTS Alldirectoryasking for helpangrydoctorMymercypatientforwardedto 3399vdi notworking"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspikeparentticketopenCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"selfsubmittedp1/p2no phonebycomputer"you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpSelf submittedticket with noinformation andthe caller wantsit escalatedwantingescalation whenviableworkaround istoo inconvenientto themqueuespikes rightwhen youget backfrom breakmyeducall"I got anewphone"printerWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving"does notknow howto use theircell phonespamemail"imcomputerilliterate"computeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridVDI callingfrom deskphone withconnectivityissuesaskes aquestion, getscompletelynon relatedanswerrandombackgroundbeepingcaller istaking onspeakermercyconnectdotopen.comtrying toview currentpaystubs onmypaymfasomeone@'s p1/p1two secsafter postingin that chat"iverestarted"but uptimesays theydidntChromebooksomeoneemails theMTS Alldirectoryasking for helpangrydoctorMymercypatientforwardedto 3399vdi notworking"I am callingon behalf ofdoctor.....who is in theother room"why didtier 1 justspikeparentticketopenCant installcitrix onMacos X orwindows7/8/8.1"I only havemy phone/Idont have apersonalcomputer"selfsubmittedp1/p2no phonebycomputer"you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpSelf submittedticket with noinformation andthe caller wantsit escalatedwantingescalation whenviableworkaround istoo inconvenientto themqueuespikes rightwhen youget backfrom breakmyeducall"I got anewphone"printerWFH Calledin usingjabber andhave to restartcomputer"Yes Iamdriving"does notknow howto use theircell phonespamemail"imcomputerilliterate"computeruptime ismore thana weekstudent wasnot givenuserid / did notknow to useepc.useridVDI callingfrom deskphone withconnectivityissuesaskes aquestion, getscompletelynon relatedanswerrandombackgroundbeepingcaller istaking onspeakermercyconnectdotopen.comtrying toview currentpaystubs onmypay

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. mfa
  2. someone @'s p1/p1 two secs after posting in that chat
  3. "ive restarted" but uptime says they didnt
  4. Chromebook
  5. someone emails the MTS All directory asking for help
  6. angry doctor
  7. Mymercy patient forwarded to 3399
  8. vdi not working
  9. "I am calling on behalf of doctor..... who is in the other room"
  10. why did tier 1 just spike
  11. parent ticket open
  12. Cant install citrix on Macos X or windows 7/8/8.1
  13. "I only have my phone/I dont have a personal computer"
  14. self submitted p1/p2
  15. no phone by computer
  16. "you are the __th person ive spoken too about this"
  17. someone trying to teams msg or email for IT help
  18. Self submitted ticket with no information and the caller wants it escalated
  19. wanting escalation when viable workaround is too inconvenient to them
  20. queue spikes right when you get back from break
  21. myedu call
  22. "I got a new phone"
  23. printer
  24. WFH Called in using jabber and have to restart computer
  25. "Yes I am driving"
  26. does not know how to use their cell phone
  27. spam email
  28. "im computer illiterate"
  29. computer uptime is more than a week
  30. student was not given userid / did not know to use epc.userid
  31. VDI calling from desk phone with connectivity issues
  32. askes a question, gets completely non related answer
  33. random background beeping
  34. caller is taking on speaker
  35. mercy connect dot open.com
  36. trying to view current paystubs on mypay