spamemail"I am callingon behalf ofdoctor.....who is in theother room"computeruptime ismore thana weekmyeducallprintertrying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakrandombackgroundbeepingdoes notknow howto use theircell phonemfasomeoneemails theMTS Alldirectoryasking for helpno phonebycomputersomeone@'s p1/p1two secsafter postingin that chat"iverestarted"but uptimesays theydidntcaller istaking onspeakerstudent wasnot givenuserid / did notknow to useepc.userid"I got anewphone""you are the__th personive spokentoo aboutthis"Chromebookwhy didtier 1 justspikemercyconnectdotopen.comvdi notworking"Yes Iamdriving""I only havemy phone/Idont have apersonalcomputer"askes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"wantingescalation whenviableworkaround istoo inconvenientto themMymercypatientforwardedto 3399someonetrying toteams msgor email forIT helpCant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2WFH Calledin usingjabber andhave to restartcomputerangrydoctorparentticketopenSelf submittedticket with noinformation andthe caller wantsit escalatedspamemail"I am callingon behalf ofdoctor.....who is in theother room"computeruptime ismore thana weekmyeducallprintertrying toview currentpaystubs onmypayqueuespikes rightwhen youget backfrom breakrandombackgroundbeepingdoes notknow howto use theircell phonemfasomeoneemails theMTS Alldirectoryasking for helpno phonebycomputersomeone@'s p1/p1two secsafter postingin that chat"iverestarted"but uptimesays theydidntcaller istaking onspeakerstudent wasnot givenuserid / did notknow to useepc.userid"I got anewphone""you are the__th personive spokentoo aboutthis"Chromebookwhy didtier 1 justspikemercyconnectdotopen.comvdi notworking"Yes Iamdriving""I only havemy phone/Idont have apersonalcomputer"askes aquestion, getscompletelynon relatedanswer"imcomputerilliterate"wantingescalation whenviableworkaround istoo inconvenientto themMymercypatientforwardedto 3399someonetrying toteams msgor email forIT helpCant installcitrix onMacos X orwindows7/8/8.1VDI callingfrom deskphone withconnectivityissuesselfsubmittedp1/p2WFH Calledin usingjabber andhave to restartcomputerangrydoctorparentticketopenSelf submittedticket with noinformation andthe caller wantsit escalated

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. spam email
  2. "I am calling on behalf of doctor..... who is in the other room"
  3. computer uptime is more than a week
  4. myedu call
  5. printer
  6. trying to view current paystubs on mypay
  7. queue spikes right when you get back from break
  8. random background beeping
  9. does not know how to use their cell phone
  10. mfa
  11. someone emails the MTS All directory asking for help
  12. no phone by computer
  13. someone @'s p1/p1 two secs after posting in that chat
  14. "ive restarted" but uptime says they didnt
  15. caller is taking on speaker
  16. student was not given userid / did not know to use epc.userid
  17. "I got a new phone"
  18. "you are the __th person ive spoken too about this"
  19. Chromebook
  20. why did tier 1 just spike
  21. mercy connect dot open.com
  22. vdi not working
  23. "Yes I am driving"
  24. "I only have my phone/I dont have a personal computer"
  25. askes a question, gets completely non related answer
  26. "im computer illiterate"
  27. wanting escalation when viable workaround is too inconvenient to them
  28. Mymercy patient forwarded to 3399
  29. someone trying to teams msg or email for IT help
  30. Cant install citrix on Macos X or windows 7/8/8.1
  31. VDI calling from desk phone with connectivity issues
  32. self submitted p1/p2
  33. WFH Called in using jabber and have to restart computer
  34. angry doctor
  35. parent ticket open
  36. Self submitted ticket with no information and the caller wants it escalated