(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Self submitted ticket with no information and the caller wants it escalated
does not know how to use their cell phone
"ive restarted" but uptime says they didnt
"Yes I am driving"
caller is taking on speaker
"I got a new phone"
VDI calling from desk phone with connectivity issues
vdi not working
"I am calling on behalf of doctor..... who is in the other room"
student was not given userid / did not know to use epc.userid
random background beeping
someone trying to teams msg or email for IT help
Cant install citrix on Macos X or windows 7/8/8.1
printer
someone emails the MTS All directory asking for help
askes a question, gets completely non related answer
Mymercy patient forwarded to 3399
trying to view current paystubs on mypay
no phone by computer
angry doctor
Chromebook
someone @'s p1/p1 two secs after posting in that chat
"you are the __th person ive spoken too about this"
mercy connect dot
open.com
wanting escalation when viable workaround is too inconvenient to them
self submitted p1/p2
spam email
computer uptime is more than a week
myedu call
"I only have my phone/I dont have a personal computer"
"im computer illiterate"
mfa
why did tier 1 just spike
queue spikes right when you get back from break
WFH Called in using jabber and have to restart computer
