angrydoctorsomeoneemails theMTS Alldirectoryasking for helpparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridmyeducallprinterdoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswercomputeruptime ismore thana weekrandombackgroundbeepingmfatrying toview currentpaystubs onmypay"I only havemy phone/Idont have apersonalcomputer"vdi notworking"imcomputerilliterate"Mymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chat"you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpWFH Calledin usingjabber andhave to restartcomputer"I got anewphone"Self submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissuesCant installcitrix onMacos X orwindows7/8/8.1why didtier 1 justspikeChromebook"Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakcaller istaking onspeakermercyconnectdotopen.comspamemailno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto themangrydoctorsomeoneemails theMTS Alldirectoryasking for helpparentticketopenstudent wasnot givenuserid / did notknow to useepc.useridmyeducallprinterdoes notknow howto use theircell phoneaskes aquestion, getscompletelynon relatedanswercomputeruptime ismore thana weekrandombackgroundbeepingmfatrying toview currentpaystubs onmypay"I only havemy phone/Idont have apersonalcomputer"vdi notworking"imcomputerilliterate"Mymercypatientforwardedto 3399someone@'s p1/p1two secsafter postingin that chat"you are the__th personive spokentoo aboutthis"someonetrying toteams msgor email forIT helpWFH Calledin usingjabber andhave to restartcomputer"I got anewphone"Self submittedticket with noinformation andthe caller wantsit escalatedVDI callingfrom deskphone withconnectivityissuesCant installcitrix onMacos X orwindows7/8/8.1why didtier 1 justspikeChromebook"Yes Iamdriving""I am callingon behalf ofdoctor.....who is in theother room""iverestarted"but uptimesays theydidntselfsubmittedp1/p2queuespikes rightwhen youget backfrom breakcaller istaking onspeakermercyconnectdotopen.comspamemailno phonebycomputerwantingescalation whenviableworkaround istoo inconvenientto them

Service Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
  1. angry doctor
  2. someone emails the MTS All directory asking for help
  3. parent ticket open
  4. student was not given userid / did not know to use epc.userid
  5. myedu call
  6. printer
  7. does not know how to use their cell phone
  8. askes a question, gets completely non related answer
  9. computer uptime is more than a week
  10. random background beeping
  11. mfa
  12. trying to view current paystubs on mypay
  13. "I only have my phone/I dont have a personal computer"
  14. vdi not working
  15. "im computer illiterate"
  16. Mymercy patient forwarded to 3399
  17. someone @'s p1/p1 two secs after posting in that chat
  18. "you are the __th person ive spoken too about this"
  19. someone trying to teams msg or email for IT help
  20. WFH Called in using jabber and have to restart computer
  21. "I got a new phone"
  22. Self submitted ticket with no information and the caller wants it escalated
  23. VDI calling from desk phone with connectivity issues
  24. Cant install citrix on Macos X or windows 7/8/8.1
  25. why did tier 1 just spike
  26. Chromebook
  27. "Yes I am driving"
  28. "I am calling on behalf of doctor..... who is in the other room"
  29. "ive restarted" but uptime says they didnt
  30. self submitted p1/p2
  31. queue spikes right when you get back from break
  32. caller is taking on speaker
  33. mercy connect dot open.com
  34. spam email
  35. no phone by computer
  36. wanting escalation when viable workaround is too inconvenient to them