Service Desk Bingo

Service Desk Bingo Card
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This bingo card has a free space and 36 words: "ive restarted" but uptime says they didnt, caller is taking on speaker, parent ticket open, student was not given userid / did not know to use epc.userid, someone emails the MTS All directory asking for help, spam email, queue spikes right when you get back from break, askes a question, gets completely non related answer, mercy connect dot open.com, "im computer illiterate", someone trying to teams msg or email for IT help, does not know how to use their cell phone, printer, Self submitted ticket with no information and the caller wants it escalated, mfa, wanting escalation when viable workaround is too inconvenient to them, random background beeping, computer uptime is more than a week, angry doctor, "you are the __th person ive spoken too about this", vdi not working, why did tier 1 just spike, myedu call, no phone by computer, "I only have my phone/I dont have a personal computer", "Yes I am driving", Mymercy patient forwarded to 3399, "I am calling on behalf of doctor..... who is in the other room", "I got a new phone", Chromebook, Cant install citrix on Macos X or windows 7/8/8.1, WFH Called in using jabber and have to restart computer, VDI calling from desk phone with connectivity issues, trying to view current paystubs on mypay, self submitted p1/p2 and someone @'s p1/p1 two secs after posting in that chat.

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